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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2063 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,063 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The previous Shark vacuum I purchased stopped working after 6 months and I don’t even have carpet. This is an upgraded model and it’s working out good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, picks up more hair then a dyson, which also costs more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No dusting after I vacuum. I haven’t ent had to clean out hair yet. So its looking good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vac!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Seems to pick up lots of debris. Even worked on a thick area rug!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Won't be buying other brands ever again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Picks up EVERYTHING. My dog was limited to only our main floor due to her shedding. I used it to see if it would collect all her hair and it did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog hair is a major problem with my 2 dogs. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at 325 wonderful sweeper by far buy it when it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks. It picks up everything I throw at is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vaccine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Cleans floors thoroughly. Light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the vest inversion I did, very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks just about everything that’s in it’s way. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    This Shark has some BITE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT! Works NICELY on both thick and thin carpets AND hardwood floors. Goes UNDER the beds, too! (lots of hard to get to animal hair hides under there!!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum so far. Picks up 85 percent of dog hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great at first but a let down at the end

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this vacuum at first. Worked absolutely great. But I have dogs and it's been 2 years now and it clogs up very easily and they wheel fell off. So after paying $450 I would expect it to last longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good vacuum untiiiiil...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really good vacuum cleaner. Until the brush head stops working. and it *will* stop working. Shark considers the entire head a "wear" part so anything that happens isn't covered by the warranty. But they'll sell you a new head piece. If you get this, make sure to get the BestBuy plan on it because, when something happens, Shark doesn't cover it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you were having trouble with your Vertex. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my Dyson. Great on stairs and blinds too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont stay away from this shark.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the power it has for pick up. Easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Very effective at picking up dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not made to stand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used sharks and what this felt like an upgrade ended being a waste of money. It works awesome at the beginning until it just burns. It’s heavier and harder to Navigate than other models. So sad to have lost out on so much money in about 60 days.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello CarolinaRivera,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFin Upright Vacuum. We truly appreciate your loyalty to Shark products and are sorry to hear that this model didn’t meet your expectations. It's disappointing to learn about the challenges you've faced, especially given your trust in our brand.

      The performance and durability of our products are of utmost importance, and we would like to assist further. If the vacuum stopped working within 60 days, you may still be eligible for warranty coverage. Please reach out to our Shark Customer Support team at 1-855-427-5127 so we can review your case and provide options to resolve this for you.

      We value your feedback and hope to restore your confidence in Shark with a solution that works for you.

      Kind regards,
      Shark Customer Support Team

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality will never switch to a different brand

    I would recommend this to a friend