Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,022 reviews
  • Rated 4 out of 5 stars

    Samsung 43" smart tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung good as always, but definitely needs a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shampooer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with price Looking forward to using!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one does the trick for us, we love it. We have had several Sharks and this is the best one yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy I would purchase this sucker again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I imagined when purchasing. With two dogs that she’d a ton, I’m continuously having to empty when vacuuming. Not what I expected for the money spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for lint and pets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction -especially hair and lint - and the hair does not wrap around the roller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, just not sure if it will last.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. However these canister vacuums don't seem to last very long. This is my third in as many years. We'll see if this one holds up

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Vertex DuoClean upright vacuum. We are sure you will enjoy this vacuum for many, many years to come.

  • Rated 3 out of 5 stars

    Good vacuum, I wish it turned easier

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is ok. It is a little clunk to move around and isn’t as easy to get into tight spaces like our old dyson ball. Overall it seems to pick up a lot of dirt and dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She said the vacuum works great and has a lot of suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to get one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we used we could not believe it, we were using a shop vacuum, but we are so stoked we got this one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vaccum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to maneuver. Power is good but it is a hazard for anyone with a bad back. It takes more strength to keep it guided than any other vaccum I have used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this vacuum worked great for about 2 months, this thing isn’t good for long and short hair German shepherds it just quit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccumm great suction in hardwood floor and carpets specially if you have pets .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money, in not quite a year I've had 3 failures of the soft roller. Shark/Ninja is not easy to work with when it come to getting any sort of warranty on the product. After much argument the first time around, they reluctantly sent a new sweeper head that didn't match the sweeper, second failure and very aggrivated they in "good faith" sent a new unit, new unit was received in September 2023 and has already failed again. The unit as a whole is junk. They're made to be thrown away and not serviceable as in being able to purchase replacement belts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum has good suction but it is unwieldy to use and the on/off switch isn't placed well. It was a compromise purchase: I couldn't find a vacuum with all the things I wanted that had a great rating.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Vertex Upright Vacuum. We are sorry to learn of your less than exceptional experience with your Shark. We appreciate the feedback you have provided as it helps us to improve our products.

  • Rated 3 out of 5 stars

    mmmmmMEH ,, Not quite sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up Vaccuum as DYSON out for repairs. It is taking a bit to get comfortable with and not super happy. It was a deal of the day and needed to use up pts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction. Works great with dogs around and kids making a mess all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for this vacuum. It is very heavy to push, the head has an odd way of swiveling rather than staying straight and does not have a place to hold the cord while vacuuming. I am going to return the product as I am not satisfied. I have owned Shark vacuums for several years and am very disappointed in this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended! Excellent suction and a sturdy product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for less than three months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this vacuum cleaner. I bought it less than three months ago, and it has worked great for our tile floors and also carpet bedrooms. We have dogs and have to have a great vacuum cleaner that works well. But suddenly it will not power on.. haven’t even had it 90 days. It’s way too expensive to be going out this soon!

    No, I would not recommend this to a friend