Customer Ratings & Reviews

The Shark Vertex is exactly what I was looking for in a simple vacuum. Strong suction, easy to manage and maneuver, and simple.

Best vacuum cleaner I have ever had. May be a little heavy for some, but its cleaning power makes it a pleasure to use.

Great powerful vacuum. I have a dog with long hair and this vacuum does a great job on our area rugs that trap it.

This vacuum is both attractive and powerful, but the power comes at the cost of noise, bulk, and weight (sorry, no such thing as a free lunch). While it does an AMAZING job of picking up dog hair, the dogs themselves don’t seem to enjoy this appliance, preferring to run away from it. The beater brush is also easy to remove for cleaning (nice touch), and the tank itself is easy to empty. The light on the front is also appreciated. Really, the only down side is that there does not appear to be any storage place on the unit itself that I could find to hold the various attachments that came with it. Yes, this unit is expensive, but it has the power to justify the cost.

I have 2 little short-haired dogs who shed all day every day, which is probably about 70% of what I’m cleaning up. I also have a Shark Navigator I’ve used for years and really do enjoy their uncompromised suction power. When I first got this Vacuum, I did a test between my old Shark and this one to see the difference. I sectioned off 2 different parts of my room, one for each vacuum, then did a follow-up with the other vacuum on the same spot to see how much additional “stuff” was picked up. In a nutshell, the new Shark picked up slightly more than the old, but both did a good job. This is good because after 8+ years of having my Shark Navigator, it still stood its ground against a newer generation years later, proving that Shark is still a quality brand. This vacuum is a lot more versatile than my old one though and that’s where it really begins to shine. The swivel function is great for maneuvering and corners, It also includes the pet hair brush attachment like my old one and works very well. I used it on my bed where my dogs love to lounge all day and it picked up most of the visible hair. The Vacuum itself almost feels like its self-propelling, it may take some time to get used to but you can feel those brushes doing some work. The different methods for vaccuming this model offers: • Standard upright vacuum position • Hose vacuum to hit hard to reach or above ground areas. Removes hose from the top by the handle • Wand handle to reach further places. Detaches from the base along with the hose • Lift-away method. Detaches the collection container to hold with one hand and walk around more freely with hose or wand. It comes with 3 attachments: Crevice tool, Pet Power Brush, and a Brush/upholstery tool. Strangely there are only 2 spots to keep attachments on the vacuum that I have found so far, so I have to keep the 3rd somewhere else. It also claims to have a self-cleaning system for its brushes which would be great, less maintenance the better for me. The freedom of detaching the vacuum will definitely be a big help for cleaning blinds and edges where dust accumulates. Plus it comes with a 5 year warranty, can’t be it! I highly recommend this product.

Very interesting design that proved to be very useful. This was purchased as a gift and the recipient loves it!

Unboxing and assembly was super-fast and simple. The main unit is 4 pieces that snap together easily, and I had the vacuum unboxed and powered on less than 5 minutes. All the controls are conveniently placed on the handle. You have the power on/off as well as different floor settings for carpet, hard floors and high pile or area rugs. I love how it has an effortless interchangeable design. You can keep it assembled for floor vacuuming, but with the push of one button, the canister will release and you can use it as a cannister type vacuum for stairs, furniture or hard to reach areas. You can also leave the cannister attached and just remove the main handle/hose to reach high places. My only complaint on the design is the power cord placement. It’s located on the top left side of the cannister, and just feels awkward as you vacuum, you have to always deal with cord slack in weird spots. For me though, I find that if I just loop the cord through the handle, that issue goes away for me. When vacuuming, it’s almost self-propelled going forward. It takes much less effort to push the vacuum which is nice, and with the super pivoting brushes, it has effortless turning motions in all direction, almost like a Dyson ball type. The LED lights on the front are incredibly bright, even in bright sunshine you can see debris and hair on the floor that you might otherwise not see. And because of the interchangeable design, the roller brush head of the vacuum has plenty of clearance around it, making it super easy to fully get under couches, chairs or other hard to reach areas. I do wish the brush head was slightly larger though. Suction power is awesome. We have a large house, with a Labrador who sheds all the time, so we are hard on vacuums. Compared to our other vacuums (Shark and Dyson) this one lives up to the marketing by saying it has the most suction power out there. It does. It picks up everything. I even ran it over a previously swept carpet from another vacuum and it still picked up a cannister full of dust and hair. It’s amazing. I do wish the dust cup was larger though. With this much suction, especially if you’re using this for debris and pet hair, the dust cup fills up fast, so if you’re vacuuming large rooms, prepare to empty the cup at least 2 or three times. The one feature they tout heavily on this unit is that hair will not wrap around the brushes. I found that not to be true. I vacuumed my daughters room, and even after letting the rollers spin for a while to unwrap or feed the hair off the roller, the second power fin roller was completely wrapped with her hair that we cannot get off without cutting. So that feature to me does not deliver here. Overall, I love it. It delivers on the powerful suction, which for us is the biggest feature needed in our day to day. I love the design and how easy you can go from upright to cannister vacuum. I do wish the dust cup was bigger and in our experience, hair definitely still wraps around the rollers.

I have not tried it yet! It's a Christmas Gift for my wife!! All of the reviews were raves!!

We had a Shark Professional Rotator for years that unfortunately broke. We purchased this one as a replacement for double the price. We feel the old one was better. Rollers constant get jammed with throw rugs

When this vacuum was working it was working very well; the amount of dirt and dust that it collected was quite impressive. At about 5 minutes the vacuum shut off and has never worked since, thankfully i’m still able to return it.

This product is absalutly amazing cant live withiut

I purchased this less than 2 years ago and it has literally quit working! I have had several Dyson and then switched to a shark and loved it so I assumed I’d love this one too. WRONG! I am so disappointed in this vacuum.

After putting this together, I turned it on. It worked for a second, cut off, and has not worked since. I'm taking this back.

Powerful vacuum for the price ,love the color as well been a shark buyer for years

My upright recently broke so I was happy to give the newest Shark a try. First impressions are it is a very well made and powerful vacuum. It’s very easy to setup, pretty much take it out of the box and snap it together, instructions included but not needed. In my first run through the house I was amazed at how quickly the dust cup filled up meaning there was some gunk in there that my older vacuum couldn’t get. This vacuum has some serious suction and the double brush rolls with new fin design obviously is doing a better job than my older Shark did. This model is excellent if you have pets as after a few uses with my old vacuum I’d have to clear out tons of rolled up pet and wife hair from the roller manually. A not-so-fun job, but when I went to do the same here (out of habit) I was actually shocked that I didn’t see a single hair on either of the rollers. I don’t know how it works but the “self-cleaning brush rolls” seem to function as advertised. The LiftAway feature is good when you are using the wand and need more mobility. It allows you to remove the motor and dust cup from the body and either leave the rollers behind for cleaning above the floors or get into tighter places on the ground. For example, I use it to get spiderwebs out of the corners of rooms or dust that has collected on the air inlets on the ceiling. My whole family suffers from allergies as do a lot of folks who live in Central Texas so to combat that I use high quality air filters and vacuum frequently, at least once a week. The sealed system and HEPA air filter keeps the dust and other fine particulates like pollen that makes its way indoors in the spring from being picked up off the floor and thrown into the air for us to breathe in. The only downsides are it is a bit heavy so taking it up and down the stairs can be cumbersome and it doesn’t turn quite as easily as other vacuums, but this is the compromise for a sturdy, well-made, premium upright. Pros: Powerful suction Dual self-cleaning brushrolls Long power cord Liftaway Features Great for Pet Hair Allergen HEPA filters LED Lighted Cons: Heavy Overall, highly recommend this Shark to anyone who is In need of a new powerful upright cleaner.

Heavy kind of disappointed My last one was very light.

Great product at a great price. I love the removeable canister.

It sucks but that's the end of the pros of this vacuum IMHO, unfortunately. The collection bin is deceptively small and you have to open it from the bottom where all the debris comes out. The brushes still had long hairs wrapped around them. The brushes will not turn off for hardwood floors and the brush rollers only went to about 2" from the edge of the head so you can't get along baseboards. Back to Dyson for us!

Its really finicky. Just bought it and regretting this purchase . when trying to go from floors to carpet it doesnt seem to register, so I have to shut it off and then turn it back on for it to actually work on the carpet. 

Purchased this product for my job, and it works very well.