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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2078 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,078 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The Golden Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many hours spent researching the difference between the shark models and other competing brands, we decided to purchase this from BestBuy for half-off during black Friday. It was the best decision ever. This vacuum has a strong suction picking up literally everything in one pass, getting corners of the wall or low furniture super easy. There is a slight forward pull when the canister is detached, but I find that beneficial in reducing my efforts in hard to reach places (the work is only in backward pull). It is super maneuverable and light-weight. I really enjoy all the buttons being right at your fingers or within reaching distance. The best thing about this product is that NONE of my hair gets tangled in the brush at the bottom. Absolutely zero. My only caveat is that I wished the extension cord was just a few feet longer.. or maybe making the canister taller so that it could be a little slimmer which would reduce having to bend lower if you're trying to reach under the table but are too lazy to detach the canister (I'm 5'2). Just my preference though, I still rate this a 5/5 and have been a long-time loyal customer to both BestBuy and to Shark.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this vacuum, cute design and color and most importantly it’s got a powerful suction. Only complaint that I have is pet hair gets built up in the front roller and you have to take the roller off and clean it out often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just a good vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like professional vacum. Easy to use. Brush works not very loud

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. We have been using a Dyson ball animal for 10 years. It always smelled like it was burning so we replaced it. Hooked up this Shark and did a once over on the carpet. It was so gross. It is like the Dyson was not sucking up anything. The carpet looked so much cleaner and the Shark got up so much dust and hair. The only down fall, is that it is a lot more heavy. Wife is only 110 lbs and it hurts her shoulder after vacuuming the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction

    Rated 4 out of 5 stars

    vac cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vac works well, good suction, and the floor roller system seems to be better than older model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    All Purpose Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the Shark brand. This is our second and performance is great and very easy to maintain. It is a very versatile design to easily come apart and put back together to get the harder to get to spots or make the vacuum lighter to clean furniture and other surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a sucker … lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I loved that I needed no tools to assemble this unit. Everything was just snap into place. I didn’t read anywhere but the unit is almost “self propelling”. The effort to push forward is minimal. The unit does most of the work. I like the blade design so that it’s self cleaning and no hair to get tangled up. The dust container capacity is on the smaller side but it forces to you empty it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. I have a carpet and a furry golden retriever. When I tell the carpet looks brand new after use. The suction is also powerful and I love the different attachments. One thing I also noticed was the filter. Whenever I would clean my filter out on my old vacuum, all of the dust collected would spill out but with this vacuum, the dust stays in place. I’m very satisfied with my choice in purchasing this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally shark is my FAVORITE brand for vacuums. Ive never been unhappy with a vacuum i have purchased... until now. Pros are great suction, long cord.... and ... thats about it i think. CONS: headlight feature ONLY works WHILE using any brushroll setting - as soon as you switch to the wand the headlights go off (when vacuum shopping the headlight feature is a REQUIREMENT for me, which this vacuum advertised "LED HEADLIGHTS", however didnt mention the limitations to this features availability. Power button is poorly placed and often has to be pressed several times before it actually powers the vacuum on/off. Brushroll settings toggle switch placed in a weird, almost inconvenient, location. There are both pros and cons with this model.. the headlight feature was the selling point for me.. turns out i was mislead. I even read A TON of reviews. Really really disappointed. Wish i had never purchased this vacuum. Way too much money for me to be this disappointed in it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you so much for sharing your honest experience. We're truly sorry to hear that this vacuum didn’t meet your expectations, especially as a long-time Shark fan who’s always been happy with our products. We know how disappointing it is to feel let down by something you were excited about, and we sincerely apologize. We appreciate you highlighting both the pros and the areas where the design fell short for you. The headlight feature, power button placement, and brushroll toggle are all important details, and your feedback helps us better understand how these features impact real-world use. We’re especially sorry that the LED headlight functionality wasn’t clearly explained. That’s something we’ll work on improving in our product descriptions.
      Your voice matters, and we’re grateful you took the time to share it.

      Kind Regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    Vacuum cleaner Shark Vertex

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Shark Vertex and I am impressed with it. The suction power is excellent— it picks up dust, pet hair, and debris easily from both carpet and hardwood. Cleaning is outstanding! Another feature I appreciate is the dustbin capacity and easy-empty system. I will definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vroom vroom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. I have a husband, two kids, four dogs and it is the best at getting all the gunk off my floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum I’ve purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From all the vaccume I have had this one is by far the best. I has so many components that lets me clean up everything i need. It is a but heavier but help by moving forward by itself and swivels so you can easily maneuver. It could use a bigger compartment for the dirt but dispite that its wondrrful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better tham a Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Dyson animal for 20 years and it finally quit. I bought a new Dyson ball and absolutely hated it! I found this Shark online and it’s the BEST THING EVER! Picks up everything. And easy to use. Love all the attachments. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Grace from the Cleaning Gods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I get everything I need done with ease and genuinely have cut down so much time on my cleaning routine! One of my biggest pet peeves is a vacuum that doesn't get the job done, my Shark has restored the faith in keeping the house clean with 4 dogs and 2 cats in a small home with moody weather constantly creating dirty paws.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. Unfortunately, we had to take the first one back due to a defect where the motorhead would shut off randomly and then come back on whenever it wanted. New one is doing well though. Buy the Best Buy protection and it pays for itself in convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the suction on this vacuum really does work. I feel like this is one of the better Shark Vacuums. I cleaned homes in the past and this one is one I used before and definitely glad I bought for my own home. I hope it lasts a long time! Also one note, I wish it would fit under my couch, but it’s fine I just use the long stick and bend down. So if you can’t bend - then maybe not for you. Also like that I can get into corners.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum cleaner hoping it would be the answer to the dirt and dog hair that my 3 dogs leave in the house. I was hesitant to purchase it because it was a little more than I wanted to spend. The suction on the vacuum is incredibly powerful. I realize now how much dirt I was leaving behind with the old one. No regrets whatsoever. The cord is longer than most, it is made well, and it is the best vacuum I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great suction on laminate floor, tile, and carpet. The different components are labeled so you easily know how to use the vacuum. The vacuum has a guided pull on the carpet and the head of the vacuum can make flexible turns. It also. has an LED light that is nice to help you see the floor better. The design of the vacuum has kept it from getting hair wrapped around it. Overall, just a really great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    The best sucker upper!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent, got to have a good vacuum cleaner. I'll stick with Shark brand. This one disconnects from the base and can be used in multiple ways. It has a very strong suction and will pull you which shows that the motor is strong. I would highly recommend purchasing one of these vacuum cleaners. I hope you have the day you deserve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great powerful vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Shark Vertex DuoClean vacuum. The amount of debris it pulled out of our carpet the first time around was unbelievable. The attachments are great. Extremely easy to assemble - maybe takes 5 minutes. Worth the money.

    I would recommend this to a friend