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Customer reviews

Rating 4.6 out of 5 stars with 2065 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,065 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Would Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying I love Shark Vacuums. This is the third one I have owned from Shark. The biggest con I would say is the price, but you truly get what you pay for. This vacuum has very good suction, comes apart so you can vacuum the steps easier and looks great. It also comes with a great warranty and great customer service! I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This Vacuum Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum seems much like the old shark rotaor that it repcaed which is a good thing. It feels a tad bit heavier but I could be getting old. The control are on the handle which is the proper spot for them. The duo clean is new to me but does a superior job especially on hardwood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is being used in a commercial property. It does the job and then some! Excellent suction, user friendly. Easy to clean. The light is so helpful to ensure that nothing is missed. I love it so much that it will be my next in home vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Shark has done again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small cleaning business and use SHARK vacuums daily. I love these vaccums and currently in love with vertex- no hair tangled mess, large dirt cup, never ever loses suction( even when dirt cup is full), has “headlights”, use with ease , grrat for households with kids, animals, and alot of traffic!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Sword

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of this on my house and vacuum really good

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Power plus short hose = wrestling match.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but… yes, hair gets wrappled/clogged so you need to take out the roll at least monthly (if you hardly vacuum, like me) to cut the dog hair out. But otherwise, it’s really good. One caveat - I have a bunch of accessories for things like dusting, and under appliances, but the suction on this is SO STRONG, even with the air vent open, that it sucks down on the machines hose and forces it to shorten. So if you’re trying to dust up high or be careful, good luck. You’ll have to keep all 8 of your hands on the machine to stabilize it at the same time you’re trying to reach up, say, to dust on top of a hutch, otherwise the machine constantly falls over. And it feels like you’re wrestling a live thing, because of how powerful it is, when you’re trying to use the hose (for something that really should just be simple). The hose should be at LEAST a foot longer, and more stabilized so it doesn’t pull/shorten under the vacuum pressure. Also SharkClean doesn’t sell any extra lengths of hose for this, so the one hand on accessory, other hand on machine wrestling match is never-ending. If you just want to push vacuum around the house, you should be fine. Otherwise, it’s quite frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Superb vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start this off by saying that we have seven cats, one dog, and two humans in our house. When it comes to couches, I'm sure everyone here can deduce that vacuuming is a regular occurrence. We only have hard floors in our home, so I was simply using our shop vac on our couches. However, when we saw this vacuum on sale and saw its awesome reviews, we decided it was time to get a vacuum designated for indoor use. All ten beings in our house agree it was one of our best purchases! This vacuum works far better on our couches than our shop vac did! Vacuuming the couches (and steaming them afterward with our new steamer) has strangely become one of my favorite chores. Using the vacuum hose can be a little clunky, as it feels rather short when the vacuum cleaner is on - however, that means the powerful suction is actually doing its job! If I'm getting proper performance, that little bit of extra maneuvering I have to do is more than worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, and I hate vacuuming! Works wonders on our hardwood floors, literally moves itself across carpets, easy to empty, and the fact that it will go flat to get under beds etc., is awesome. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then I expected only down side of it is when you put it in lift away it can be heavy to the point its annoying to carry

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STRONG suction. A little bit on the heavy side and will pull you along when vacuuming with it canister style. The hose could be a lot longer too. And I've found it's easier to have the hose going around you when I'm using it like a canister vacuum, otherwise I trip over the hose. Overall though it's a GREAT DESIGN. The rollers are my favorite. Don't get hair wrapped around on it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    BEST EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum by far suction maneuvering - can go under bed couches with lift away feature. just overall love this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with suction and cleaning, like the different heights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! the handle is so convenient in that it transitions from hardwood to thick carpet & it does a great job at vacuuming all areas of the home. I’ve had it for 10 months and use it 2-3/week

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    This vacuum really does have suction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I purchased a competitor vacuum (Bissell) and had returned it because it did not have a lot of suction. Spent a bit more for this one instead and even though it was more than I wanted to spend I am so glad I did! I vacuumed right away after using the Bissell, and it picked up a lot more dirt! This Shark Vertex vacuum works very well, I can't believe the dirt it picks up, and it even gets burrs out of my carpet. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I will only own a Shark vacuum!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this vacuum. I’ve been a long time Shark user but this is hands down the best oke I’ve owned. Hair is a big problem in my house and the bristles just keep wrapping and wrapping with a death grip and its very difficult to clean. This vacuum has the fins which make that part so easy! I buy the filters on Amazon for a lot cheaper. My only complaint and I can live with this since this vacuum is so easy to clean/maintain, but it does not have a light when using the handle. Shark, please consider adding this feature and this will hands down be the perfect vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing, I had a shark wandvac that worked great too but once I used this vacuum it picked up dirty we didn’t even know was there. It works wonders on hard flooring and rugs. It has 3 settings for different floor types and it lets you know with a green or red light if you should change the setting to your flooring type you’re using it on. The different attachments help as well, it picks up everything on the couch and other harder areas to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum! Works as advertised!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Shark Vacuum we have purchased and are very pleased! We have been buying Dyson's and with our dog, we're constantly cleaning the brush roller. This vacuum advertised that it will not clog up with hair and is self cleaning, and so far, this is true! This vacuum does a great job on hardwood floors as well as carpet! Our only complaint is that it could be a little lighter, although it pushes pretty easy. To sum it up, we really like this vacuum!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Shark>Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down better than any Dyson I’ve ever used. It’s amazingly versatile and proficient at cleaning every material imaginable. My wife convinced me over to Shark products and I regret nothing about the switch. A higher quality product at a more reasonable price is every reason to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Hardwood floors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a vacuum for hardwood floors, just stop looking. This is it. Seriously, I love it so far, powerful suction, it even cleans areas where I would usually would have to bend down and scrub with my hands. Although be ready to put on a workout if you have weaker arms, as it is very heavy, but only because you need at that weight for all that power.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this powerful vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It has a really powerful suction. I couldnt believe the amount of dog hairs that it got up. Jus to see if it was better I had previously run over the carpets with my old cylinder vacuum. Then I used the Shark Vertex and it filled the dust canister 3 times. Amazing. It is a little heavy to get used to at first, but now it's no problem. Sometimes the front fins wont spin if I have been using it on hard floors. Just have to turn off and back on for them to start.

    I would recommend this to a friend