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Customer reviews

Rating 4.6 out of 5 stars with 2065 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,065 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac. We had an older vacuum that was years old and I thought was decent. Wife kept saying this one is what a few friends cleaning companies use. Finally got it to show it would not be much better. We own this vacuum and have retired the other. After going over a rug 3 or 4 times with the old one I turned on this one. One pass over the rug and there was noticeable dirt in the container. I think the other brand may be as good, but will say wife was right and a new vacuum was needed. Downside is one attachment will not fit on vacuum. Throw the accessory away or duct tape it to the canister, either work.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Disability Friendly, Uber Powerful, Dyson Killer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! I have a disability which prevents me from doing almost every household task one could imagine. The tasks I am able to attempt must be done with extreme care, and I must limit the time I do the particular task. My wife bought a "robo-vacuum" - you know the one. They hare circular in form, and are self guided. Those robo-vacuums are great on hardwood and tile. We thought the rob-vac was doing a good job on the (very) low-pile rug, but we were mistaken. One pass with this Shark Vacuum was all it took to realize how much dirt the robo-vac was missing! We were shocked! The Shark is so powerful! Thanks to the self propelling action of this vac, I can manage using it for about 5 minutes at a time and my wife can clean the house in 20 mins. Pros: Light weight Modular Removable dust bin Access low clearance areas with the flat head. Head light Precision steering Pet Hair Removal Much more. Cons: Price

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum, I have been vacuuming regularly, but on the same carpet which I just vacuumed, i was surprised with the amount of dust it sucked. A little on the heavier side tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my god...This is the best vacuum I've ever owned. More power than expected and so easy to use. Assembly took less than 5 minutes and it performs so good that it's hard to believe that I hadn't purchased one before this. I'm a retired Custodian and have used some pretty good equipment, this vacuum blows them all away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the daily usage.........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum! Light weight, easy to move and has great suction- even for pet hair. Attachments are ideal for hard to reach places or detailed locations. Easy to empty and clean. Great on carpet or hard surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets, this is the vacuum for you. I could not believe the amount of dog hair it pulled out, even after we had carpets cleaned. It is slightly weighty but you have to decide if you want clean soft carpet, or something easy to just pick up surface items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second shark that i've bought. This is hands down the best vacuum we have ever bought. This thing has more power then anything out there. All the simple things that it does really makes it easy to get into every spot. Would buy this again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good powered liftaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this vacuum. I wanted a powered liftaway & this one was rated highly & was a very reasonable price while on sale. It's a bit difficult to maneuver when it's not used as a liftaway.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is its not meant for water. But the power is top tier. Easy to store and light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful suction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It has a powerful suction and is easy to operate. It isnt super heavy or bulky. Works perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Wow doesn’t even cover it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this Vacuum was one of the best purchases I’ve ever made for my home. Period. It’s super powerful. I had a shark rocket before this and I didn’t think it could get better than that. However, I bought this vacuum because my other was getting worn out. I mean, the amount of dirt that came out of my floor after the first use was just amazing. I was so satisfied!!! And even today, it still surprises me. I use it at least once a week to keep up with our dog. Who sheds a ton. And when they say it has anti hair wrap technology, they mean that you will never have to clean the brush roll. LIKE EVER! I had to clean the hair off my other shark after every use, this one I haven’t had to clean it once. And I check the brush rolls after every use. Just to be safe. I just love it! It’s super convenient, well built and it always leaves me feeling good about the floor that I walk on. If your thinking about it, just do it! You will not be disappointed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it's great for carpet and hardwood floors!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Get it now you won’t regret it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live, love and use regularly. I couldn’t imagine not using this vacuum ever. I will say it’s so worth the money this vacuum is worth every penny it’s so powerful. Works wonderful on hard floors area rugs and thick carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 4 out of 5 stars

    Great vacuum except two two issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! Great suction! My carpets looks cleaner than they did with my old Shark. Two things I don’t like are (reason for the 4 stars instead of 5): no light on the wand and you have to really push hard to get it back into place. When I don’t it comes out while I’m vacuuming and is very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up at multiple levels from previous dirt devil, huge difference in suction, motor noise, ease of use and quality. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. It does a great job on carpet and hard floors. Easy to clean debris when needed. It is a little heavy however. Overall, a very good vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I didn't realize how much cat hair was embedded in my carpet until I got the Shark! Easy to use, great suction and good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark attack!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great! Putting the switch back on the handle is a plus. The only questionable piece is the cord. If it was 30’ the machine would be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    This vacuum sucks...in a good way and a bad way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this vacuum, but I don’t. I’ve had it for a little over a month and used it a lot in that time. I loved my last Shark vacuum and felt like the designers did everything right with it. I figured upgrading to this beauty would provide me all that and more. The only “more” it provided is suction. I suppose there are a few good things I can say about it: It is pretty. I do not get as much hair wrapped around the roller as I did with my old vacuum, though it’s not 100% efficient with that. And...that’s about it. The CONS: Oh, the cons. :-( It lacks some of the greatest features of past Shark vacuums. There’s no light incorporated into the handle, so when you remove the handle to use an attachment, no illumination. I thought about taking the hose and handle from my old vacuum and using it on this one, but I didn’t pay over $400 for a vacuum to end up scrapping out parts from my old vacuum. The crevice tool doesn’t have the retractable brush on it. I’m sure there are reasons why some people might like the new design with “nubbies” on the end, but I do not. I don’t even know what to do with those...??? The small motorized brush attachment is narrower than my old one, so I find myself using the old one with my new vacuum. I miss the ease with which I could detach the canister with one hand on my old vacuum. Now I need two hands for that. It’s almost like Shark designers thought, “We can’t possibly give our customers more suction AND all of the great features of our past models, but if we charge $400 for it, maybe they’ll THINK it’s better since it’s so expensive.” Alas, this customer is not fooled. I really wish this vacuum wasn’t such a disappointment. My return period at Best Buy has ended, so I will be contacting Shark to find out how to return it. Just yesterday, I started having trouble getting it to turn on. There seems to be a short in the switch. I will probably go back to a less expensive model that may not have as much suction as this one, but will “suck” a lot less overall.

    No, I would not recommend this to a friend