Customer Ratings & Reviews

Purchased this in October and it worked well until it completely stopped working three months later. Thankfully, it was effortlessly exchanged for a new one at the store. A few of the things I like: great suction on both flat and carpeted surfaces; LED lights are bright; ease of emptying canister with the drop bottom door= brilliant! Room for improvement: lights turn off when detaching handle to use accessories- tricky to see when using in dark corners and underneath furniture; the rubber tip of the accessory end is slanted, which prevents adequate suction in corners- maddening when trying to get lady bugs in corners! Will see how this new replacement fares. I’ve been a loyal fan of Shark for many years and refuse to try other brands.

Love the new vacume powerful suction very lightweight

Fantastic vacuum with great power and the no tangle brushes are fantastic as well. 10/10 vacuum. Suction is very powerful and it doesn't scatter debris on hard floors while also doing well on carpet and even a very thick rug. Well worth the money. Slightly heavy but you get used to it quickly.

I’m thoroughly impressed with my Shark upright vacuum! It’s lightweight, easy to maneuver, and picks up dirt and debris with ease. The suction power is incredible, and the various attachments make it perfect for cleaning hard-to-reach areas, stairs, and upholstery. Highly recommend!

great vacuum at a good price. I like the fact the roller is not bristles but sort of like a microfiber roller. No hair get's caught in the roller. A little heave but its easy to detach and clean the stairs

First pulled this out on a rug that had been “vacuumed” for years on our old device. The amount of dirt and hair it sucked up on first pass was both astonishing and disturbing at the same time. I wish I had updated my vacuum sooner. This one will not disappoint.

This vacuum is high powered and perfect for homes with pets. Hair doesn't stick to the brush roll Ann's the liftaway is perfect for my stairs. It switches effortlessly from one floor type to another. I recommend this for anyone with allergies, asthma, pets, or just prefers a really clean home.

I absolutely love love love this vacuum! I have been through many styles and brands and Shark is the best value! I have 2 dogs who shed and this vacuum sucks up everything and their hair doesn’t get caught in the fins. That is a huge plus. The capacity in it could be bigger, that would be my only complaint.

This is my second shark. It seems to have more suction and power than my older one and is very easy to use. I would recommend this model to anyone looking for a new vacuum.

Outstanding Performance. We have oriental carpets that our existing could not get to embedded dust. This vacuum has the power to do the trick

I needed a vacuum that would pick up cat litter. This vacuum does do this. I only vacuum about twice a week and we have 4 cats. So, it gets a workout. When I assembled it. it didn't work. I called Shark and the person I spoke to had me reassemble it. It worked The vacuum I got this about 3 weeks ago and am still getting used to it. It stopped working right after I got it. I cleaned out the filter and let it cool off and it started working. . so far it works well with great suction and so far it does the job. Can't evaluate the reliability but Shark vacuums have a good reputation. Because of this and the other issues I gave 4 stars

Does everything you want it to :) We finally replaced our creaky, ancient Gen 1 vacuum. I had no idea technology had advanced this far! Agitated and got so much out of our rug... So much had been lurking down there (shudder). The versatility is great. Only wish that it came standard with an upholstery tool and better system to organize attachments.

I’ve owned shark vacuum’s since 2006 it’s an addiction Every time they come out with something new I want to try it I have never been disappointed. When they came out with a dual plane I knew that this was the vacuum for me I have very long hair and A Shetland sheep dog the self cleaning roller did it for me!! I I am not going to lie it took some adjusting it is a bit different than all my others the suction was so powerful that the red light kept coming on so I could not use low pile at first but now that I have learned how do use it it works perfect. The only thing I would change is the wand, it no longer has a light on the end Which was very helpful especially in places such as the bathroom besides that I’m very happy with my purchase.

This vacuum has been great. We have two Siberian Huskies and this vacuum stays on top of picking up the vast amounts of hair that they shed. It works great on both carpet and hardwood floors. I would highly recommend.

The roller really foes break up pet hair. I lovw not having to constantly stop and cut off pet hair from roller. I am pleased with the product. It is a little heavier than my previous one but this roller feature is amazing.

This is the best vacuum I have ever owned! It does an incredible job of cleaning and the versatility has come in handy many times. The attachments really help to clean up the dog hair stuck in the seam of the wall.

great machine, but a little heavy to push on carpeted areas. great suction

Best suction in the business. Good sized canister, extra long cord and love the lift away capability. Gotta say it's better than the Dyson I just trashed.

This is a tremendous vacuum cleaner! The suction is very strong, and it cleans both hardwood and carpet very well.

Got this to replace a smaller shark navigator i had that died. The suction on this is amazing and picks up so much more than my previous navigator. Ive only had a couple of weeks, but so far so good. My only complaint is that i find this really heavy to push and it doesnt self propel on thicker carpet setting. So be prepared for an arm workout.