Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11981713
Customer reviews
Rating 4.6 out of 5 stars with 2065 reviews
(2,065 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Good vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vacuum, love it’s strength and ease of use, fits under most furniture, and religiously light
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner, rolls easily, light weight great suction. Easy to remove canister to make portable to use on stairs. Easy to put together.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
LOVE IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it! I have 2 labs and this gets a lot more of the hair than my other vacuum, well worth it. I highly recommend it. I have had many kinds and some expensive some not. This vacuum has picked up a lot more. It took me a while to get used to pushing the front down instead of a button and the swivel head works for me, now I can get under my couch and chairs easier. You do have to go head-on for corners as the side doesn't work as well as picking up hair against the wall. But I love mine.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Perfect and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. My favorite Shark product so far.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Best ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum cleaner SO much. It’s hands down, the best vacuum cleaner I have ever owned and I have owned several high end vacuum cleaners. My hardwood floors have never been this clean and I know this is due to that spinning brush! Honestly, my carpets haven’t been this clean before now that I think about it. I am kind of obsessed with using it. The spinning attachment is great on sofas and getting into tight spaces but I somehow broke mine the first week. I tend to be super rough with things so that may just be a user error. I glued it back together and it works just fine. I do wish that the hose was a bit longer and stretchier but that’s totally not a deal breaker.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. Suction is excellent and rivals a Dyson. Easy to maneuver despite being a little on the heavy side. Detachable canister great for stairs!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had Shark products before and saw this vacuum at a great price during the deal of the day. I have 2 dogs which means i deal with fur everyday. This vacuum is very good and powerful. I also like the portability when you separate it. It's light weight i am definitely please with the purchase.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is good. Quality is good. Like the longer cord. Be sure to raise the bottom for plush carpets or the vacuum overheats and shuts off and you have to wait 60 minutes to use it again.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve ever owned. Powerful and picks up everything. The ease of cleaning stairs is amazing. Recommend to anyone. Owned a Dyson. This beats it and was less expensive.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
GREAT VACUUM! WORTH COST!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this vacuum! My house is now super clean, because this vacuum gets everywhere the dirt is! It is easy to use and worth the cost! I totally recommend purchasing this vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much! I’m sad they discontinued this :/
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Versatile vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner really is the most versatile and best vacuum I've ever owned. I've owned many Dyson and other sharks in the past but none have the versatility of this one. buy it!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Effective and worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum we’ve purchased in a long time! Well worth the money, especially with three dogs in the house, and a house full of girls. Tackled hair like a champ.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
A winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. The power and suction is unbelievable . Every time I finish cleaning I'm amazed just how much this picks up compared to my old vacuum. the self-cleaning brush roll is really a necessity in my house and I love that the powered lift away allows me to easily reach under furniture I previously could not. I did a lot of research before I purchased this one and I'm so glad I did. The only flaw that I have found is like many other vacuums I looked at, there is not enough space on the device to store all 3 attachments. Seriously don't get why that is??? However this one minor omission should not deter you from buying the Shark Vertex.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong suction, cleans very well on carpet and hardwood.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Leah,
Thank you for taking the time to share your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We’re glad to hear that the suction performance and ability to handle pet messes on various surfaces have met your needs—but we're sorry to hear it hasn’t fully lived up to your expectations overall.
We understand how important stability, longer hose reach, and easy usability are, especially when cleaning high or awkward areas. Your feedback about the vacuum tipping over and the smaller attachments not staying in place is incredibly helpful and will be shared with our product development team.
If your vacuum has recently stopped working and needs further support, we’d be happy to look into this for you. Please don’t hesitate to reach out to us at 1-855-427-5127—we’re here to help ensure you get the most out of your Shark.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before i pruched this vaccum i had the Shark NV356E. I thought that one did a good job, but i was wrong comparied to this vaccum. I have 3 pets, so i have pet hair along with really long hair myself and my kids. I can see and feel how soft my carpets are. What use to take me multiple passes now takes me 1 or two passes to see in the canister that i am not picking anything up.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Powerful suction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is really powerful. Easy to drag on the carpet and floor with handy extra attachment tools. Really recommended.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best suction easy to use great on tile and carpet.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Suction is good, but it is very hard to deal with
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction on this vacuum is great, but it is very hard to deal with as far as cleaning goes. It does not maneuver very well. The suction is so strong that area rugs. It sucks up and completely stops. You have to turn the vacuum off and back on to get it started again, even with the rug rotator going I have two extra large muddy mats, which is a shag consistency. It does not vacuum that very well at all it still leaves a lot of dirt in between the rug fibers. I would not buy this vacuum again.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Amanda,
Thank you for sharing your experience with the Shark Vertex DuoClean Upright Vacuum. We're glad to hear you're impressed with its suction power, though we’re sorry it’s been difficult to maneuver and that it’s not performing as expected on area rugs and shag-style mats.
Your detailed feedback is truly helpful and has been shared with our product team. We’d like to assist with optimizing the vacuum for your home setup or discuss alternative options better suited to thick rugs and high-pile surfaces. Please contact us at 1-855-427-5127—we're here to help.
Kind regards,
Shark Clean



















