Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11981713
Customer reviews
Rating 4.6 out of 5 stars with 2078 reviews
(2,078 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. super potent. I was surprised about the amount of hair that falls from my cats when I started using this vacuum. easy to handle. The only thing I'm upset about is that it stopped working after two months of use. I think it was a malfunction in the wire. but I'm glad I had insurance. I had to pay a fee to redeem another one but it was worth it because it's really good.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
New favorite household appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! Super easy to assemble, first of all. Ready to go in minutes! Works extremely well on hard wood, tile, and carpet.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has great suction inability to clean the hardwood floors and carpet with ease. Built well with a long power cord this is by far my favorite vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark really makes great products. I have owned several vacuums and they have all been great.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Really nice vacuum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction in this thing is crazy good! Only downside I have is it it weighs a ton. Because it’s so new the hose doesn’t stretch really nice yet. Whacked myself with the machine more than a couple times dusting lol
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Favorite!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very easy to handle. I've had two Dyson's, this one is my favorite!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
DoRight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sharks for years so I thought I'd try a Hoover and returned it because it ate my throw rugs so then I thought I would try the Dyson Animal 2. Well it wouldn't lock in standing position very well or at all or take several times trying and with the ball feature it tips and about thunked me in the head a few times using the hose and attachment cleaning under furniture. Lovin the Shark Vertex with its more powerful suction for pet hair and dander. The lift away feature is awesome for under furniture. Can't go wrong with the Vertex!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Leah,
Thank you for taking the time to share your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We’re glad to hear that the suction performance and ability to handle pet messes on various surfaces have met your needs—but we're sorry to hear it hasn’t fully lived up to your expectations overall.
We understand how important stability, longer hose reach, and easy usability are, especially when cleaning high or awkward areas. Your feedback about the vacuum tipping over and the smaller attachments not staying in place is incredibly helpful and will be shared with our product development team.
If your vacuum has recently stopped working and needs further support, we’d be happy to look into this for you. Please don’t hesitate to reach out to us at 1-855-427-5127—we’re here to help ensure you get the most out of your Shark.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing suction!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy assembly amazing suction. You won’t be disappointed with this item.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great for carpet!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a great vacuum for a home with lots of carpet on different levels and so far I’m very impressed. It literally takes off it has so much suction. My only compliant that I’m hoping works itself out over time is that the hose is not very stretch, flexible, so the base often falls over, which isn’t ideal. But overall the vacuum is powerful and versatile and that’s exactly what I was looking for.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Vacuum Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance for the price. Easy maintenance as well
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Best vacuum ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome. I love it. Easy to handle. Cleans very well. Even great on floors. I have tiles and it becomes even more light on the floors.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auction on this vacuum is amazing! So surprised when we vacuumed our carpet at the amount of dust it picked up! Was using a Dyson before and apparently after using this vacuum we weren’t really getting into our carpet as we thought we were
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Everything I was hoping for!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum!! I’m very happy with the ease of using it and the power of cleaning both my rugs and wood floors!!! Worth every Penny!!!!! Buy it!!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Grwat vaccum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vaccum i have ever had. I thought my floors were clean but i was not prepared for all the stuff this one picked up that my old vaccum left behind!! This is definitely an awesome vaccum!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
One of the best out there
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by a friend and all I can say is that it works wonderful. Very easy to set up, easy to clean/maintain and it does get the job done.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum! It is however a little heavy as in it's hard to push when it's cut on but I believe that is because of the powerful suction it has.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful machine we love it! We’ve tried many brands easy to use and so much dirt is picked up! By far the best vacuum
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Big Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. The power is great and the cleaning is easy
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 5 out of 5 stars
Shark PowerFin Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great and has a lot of suction. The only complaint i can come up with is that it is heavy.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















