Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11981713
Customer reviews
Rating 4.6 out of 5 stars with 2078 reviews
(2,078 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Versatile and light vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner, very versatile and light with great suction. Easy to clean and mantain.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly could say with confidence that this is the best vacuum I have ever used. It has great mobility and flexibility, spectacular controls and device attachments, and is just overall fun and easy to use. I have definitely got such a great vacuum for a very reasonable price!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaningCons mentioned:Weight
Rated 5 out of 5 stars
Shark the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love a shark vacuum. This one is a little on the heavy side, but work so good.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Real good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful machine, easy to use. Always been a fan of shark products
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Works like a charm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister just bought a new house with 2 stories. She wanted this one for upstairs where all the bedrooms are, where all the carpet is. She absolutely loves this thing! Sucks up like crazy! And can get to everything. I bought the warranty so she wouldn't have to worry for awhile and could get Best buy to fix it if any issues arise. Works great. Easy to push and turn. Expensive but Worth it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Weight
Rated 3 out of 5 stars
Not what I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shark is ok not what I expected it heavy and bulky. It’s not that simple to use all the attachments and features. I do like that rolling brush don’t get clogged and it easy to clean. I don’t like the way it designed to dump the dust you have to turn it over to dump the dust and dust tend to get on you and not reaching the target which the trash bag. My old shark you press the button it would drop the dust into it target area without getting dust on you or other stuff.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Love Sharks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had. Shark Professional rotator for 9 yrs. It’s worn out. Just got this one a few weeks ago. Suction is even better than the last one. So far a good vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item easy took to work clean very good floors and carpet
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase awesome Vacuum easy to use daily ok.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Lightweight and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product. It is Lightweight with a lot of power. It is very easy to clean.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaningCons mentioned:Weight
Rated 2 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large, heavy and difficult to maneuver. Cleaning was good
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for sharing your review. We're disappointed to hear that the Shark Vertex Vacuum didn’t meet your expectations. We understand how frustrating it can be when a vacuum feels heavy or difficult to maneuver. We truly appreciate your feedback, and we’ll be sure to share your comments with our development team for future improvements. Our customers are very important to us, and we hope to have the opportunity to regain your confidence in our brand.
Kind regards,
Shark Home
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome! Strong suction, easy to use, cleans great.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Corgi tested!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum especially for a home with 4 Corgis!!! Love the variable floor height adjustments and the versatility to remove the canister for hard to reach areas under tables and on stairs. . I have owned it since May and do far no issues at all! Love it!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 4 out of 5 stars
Sucks like it's supposed to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It suck just like it's supposed to. Bough what I thought was the best, still too soon. Easy to use, seems to do the job.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve had in a long time. I use to only use Dyson, but they kept breaking easily. An employee suggested the shark and I’m so glad. It’s awesome! I dusted my blinds with it today and it worked better than anything & didn’t take very long. My Akita’s hair doesn’t get clogged in it like it did with the dyson. My kids love that it can be used to sweep also. When my kids get married they are getting one from me!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance, Suction
Rated 5 out of 5 stars
Powerful Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and strong suction. It vacuums so nicely.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Loving it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because my dyson was losing suction and needed replacing. The shark is lighter amd more manageable than my dyson and the animal hair attachment is great to vacuum furniture. I would recommend this vacuum to friends and family.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Best in its class
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum! Can’t beat the quality of a shark. Our last one lasted us just over 10 years.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Does the Job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks so good. Does the job on hard surface and carpet just as well. Recommended 100%
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Weight
Rated 3 out of 5 stars
Not what I had expected :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Shark Navigator DLX which I loved. The hose ended up tearing where connected to the sweeper so no replacement part was available. I purchased the Vertex DuoClean PowerFin Upright. This new machine is heavier and the roller keeps turning on the red light when I vacuum over throw rugs (that didn't happen before). The roller also seems to make the machine harder to pull back (even when on the high carpet setting). The waste bin is small so i have to keep emptying because i have a pet. I let the return date go by, but if I could do again I would not purchase this vacuum cleaner.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Vertex, and that your Shark Navigator is having issues with the hose. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean



















