Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11981713
Customer reviews
Rating 4.6 out of 5 stars with 2065 reviews
(2,065 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Cons mentioned:Weight
Rated 5 out of 5 stars
Best vaccuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have loved the Shark Lift-a-way, and this one does not disappoint: and in fact, works better than any I have previously owned. It is a bit heavy to push around, but that’s good for my arms.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark keeps Everything Else out of the Water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum I’ve ever owned. Powerful. Light. Super easy to empty dust basket and lift off attachments. Beats that other vacuum withe tha ball all to pieces. Best of all Best Buy sales associate was pleasant, professional and full of information.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Shark vacuum we’ve owned. They don’t disappoint
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Completely Satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best vacuum ive owned. I ran the shark apex and the vertex back to back and the vertex picked up WAY more debris 100% would recommend
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Shark lift away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the vacuum has incredible suction it had way too many moving parts. The list away mechanism was difficult to use as well. Everytime you try to lift away the canister the whole thing comes apart and it was a pain for my wife to use. I do like the ease of cleaning the roller and that it doesn’t get tangled.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jason,
Thank you for sharing your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We're glad to hear you’re impressed with its suction power and appreciate the self-cleaning brush roll, but we understand that the Lift-Away feature and multiple components made it more challenging to use than expected.
The Lift-Away function is designed to provide versatility, but it should operate smoothly. If the canister feels unstable when detaching, ensuring all latches are fully engaged before lifting may help. We appreciate your feedback, and we’ll be sure to share it with our product team.
If you’d like any tips to make operation easier or discuss other models that may better suit your needs, feel free to reach out to us at 1-855-427-5127. We’d be happy to assist.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark lift aways. The suction is amazing.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Love it so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the vacuum for 3 weeks and so far I’m in love! I broke up wi the Dyson after the disaster of a vacuum I purchased from them. I put this vacuum through the ringer with use once a day during the return period to make sure it was a work horse. I don’t have a complaint!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. It is quieter, handles great and does the job. Love to be able to remove the canister to vacuum my stairs.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 2 out of 5 stars
HATE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this vacuum. While the suction is good, it is wayyy too heavy and is constantly tipping over. When I take it off to carry it around (stairs, etc) it also falls. My legs are all banged up from it falling against them. The wand hose is also too short, which I believe contributes to it tipping. I didnt realize it only had a 2 week return period. Now I am stuck with an expensive vacuum that I cannot stand.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Vertex DuoClean PowerFin Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Best Vacuum we have ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome. We bought this to replace a Dyson and it is much better. It is very light and maneuverable for an upright. Most importantly, it cleans very well and very deep on all floor surfaces: tile, wood, and carpet. This is the best vacuum we have ever owned.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
best vacuum ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife said it is the best vacuum shes ever had. better than shark, better the bissell, beter than dyson. yes it is heavy, but it does everything a vacuum needs to do.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super buy/
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful vacuum cleaner. It picks up pet hair like no other. It is light weight and easy to use. The Vertex cleans exceptionally well.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t expecting the suction of this vacuum to be as good as it is. I was blown away after the first go. I thought my carpet was clean, then I used this and filled of the canister on the first go around. I’m highly impressed and will recommend to everyone
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
HAPPY CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks REAL GOOD !!! Asdfjkl; qwerty every good boy does fine. The quick red fox jumped over the lazy brown dog.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Dyson vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good vacuum cleaner worth the 500$ pricetag
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This Vacuum doesn't suck!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good vacuum, powerful, versatility and durable. Had a problem with the switch and BestBuy replaced it with a new unit at about 50 days in with no hassle, get warranty for it. Peace of mind.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works incredibly well on both carpet and hardwood! We have two dogs who shed a lot, and it does a great job. The light is great for finding dirt.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Solid vacuum that works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job at getting dust and hair without clogging. My partner’s hair not getting tangled in the roller was a huge plus, and the vacuum has so far lived up to that promise. Detaching the main body to become handheld has made vacuuming our carpeted stairs easy. Looking forward to using it more.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my new vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum. I was disappointed it did not come with more accessories like the same vacuum on the shark website but I ordered the ones I wanted. My favorite feature is the removable canister. When removed you can vacuum under furniture.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just alot better vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best, alot better vacuum that you need
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















