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Customer Ratings & Reviews

$439.00
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The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2078 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,078 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it. This vacuum is AMAZING, my only complaint with the purchase is with best buy and not the vacuum. I love that it can go from carpet to hardwood with a quick flip of a switch

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Best Buy Employee

    Rated 5 out of 5 stars

    This Vacuum Sucks!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Vacuum! It basically moves itself with the sucking power

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark vs Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Purchased this for my son, because he purchased a Dyson which is TERRIBLE. They work great at first and then....not so good. The Shark - is a reliable and tough vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pice off vacuum works perfectly i definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those with pets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually one of the better vacuums I have used. We have 3 cats and 1 dog in our house and it picks up all of that fur no problem! I also love that I can detach the actual vacuum part and carry it around to clean the cat towers. Makes things so much easier. I would recommend this to anyone with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied. Vacuum suction great. Detachable cannister very convenient. Great for pet hair. Good on multiple surfaces top to bottom

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. I have hardwoods and carpets and this works beautifully on both of them. The hose is a little stiff initially, but becomes easier to work with the more you use it. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Easy to clean. Great with surface switching. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Happy in Aiea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.! I am not finding that I need to stop the vacuum and untangle hair as previous vacuums. And the amount of dust the vacuum sucks up is an eye opener!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Warranty!!! They don’t honor - period!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum carpet floor attachment quit working. Contact customer service for the “lifetime” warranty figure it will be no problem. Nope big problem. They verify that it is not working and say it is not covered in warranty. WHAT??? So I have to pay $32 for new carpet attachment. Pay over $400 for a vacuum that has a VIP lifetime warranty that Shark hides behind. Even worse when I receive new part I see that this is a poorly designed component designed to fail as it is made of a cheap rubber that will fail. Bad design Shark and I am sure you know this is an issue. In the pic the top one has failed due to a compressed rubber seal that renders the vacuum useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Has great suctuon to get dirt that you dont even know is there off hardwood floors!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark vertex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark vacuums are the best! This one is easy to use..not too heavy and works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how versatile the vacuum is! The brush roll in front helps pick up beautifully and the suction really deep cleans! The floor options is just as awesome as well! I say get it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Ridiciously powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really powerful vacuum and took a minute to get the hang of. Seriously the floor settings on this are important to use and make all surfaces clean in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Vaccum! I’m very pleased with it. Sucks up a lot of dirt!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great vacuum, but broke quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week ago, I would have given this 5 stars. I have a Samoyed, which is a sentient 60 lb ball of hair, and this thing is an absolute BEAST when it comes to cleaning up after it. I ordered it a little over a month ago and had used it many times. However, got it out today and the brush rolls wouldn't work. Ran every troubleshooting thing I could think of, and it turns out the wand that connects the hose to the rollers went out. It's replaceable, but it's another $40 I didn't want to spend on an already pricey appliance. And of course it was 2 days outside the return window and this part isn't covered by the warrenty It's unfortunate. I really did love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great! The best vacuum I’ve ever had! Super powerful! I have two dogs, one sheds like crazy and this vacuum cleans the mess right away!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really sucks! Works like a charm and sucks up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power; couldn't believe how much it picked up the first time I tried it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It sucks big time! Amazing product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My carpet has never felt cleaner! Picks up everything the first swipe. We have a toddler and another on the way, so we needed something strong.

    I would recommend this to a friend