Customer Ratings & Reviews

Pricey but worth it. This vacuum is AMAZING, my only complaint with the purchase is with best buy and not the vacuum. I love that it can go from carpet to hardwood with a quick flip of a switch

[Employee of bestbuy] Great Vacuum! It basically moves itself with the sucking power

Amazing vacuum. Purchased this for my son, because he purchased a Dyson which is TERRIBLE. They work great at first and then....not so good. The Shark - is a reliable and tough vacuum.

Nice pice off vacuum works perfectly i definitely buy it again

This is actually one of the better vacuums I have used. We have 3 cats and 1 dog in our house and it picks up all of that fur no problem! I also love that I can detach the actual vacuum part and carry it around to clean the cat towers. Makes things so much easier. I would recommend this to anyone with pets.

Extremely satisfied. Vacuum suction great. Detachable cannister very convenient. Great for pet hair. Good on multiple surfaces top to bottom

Awesome vacuum. I have hardwoods and carpets and this works beautifully on both of them. The hose is a little stiff initially, but becomes easier to work with the more you use it. Great buy!

It works well. Easy to clean. Great with surface switching. Happy with it.

So far so good.! I am not finding that I need to stop the vacuum and untangle hair as previous vacuums. And the amount of dust the vacuum sucks up is an eye opener!

My vacuum carpet floor attachment quit working. Contact customer service for the “lifetime” warranty figure it will be no problem. Nope big problem. They verify that it is not working and say it is not covered in warranty. WHAT??? So I have to pay $32 for new carpet attachment. Pay over $400 for a vacuum that has a VIP lifetime warranty that Shark hides behind. Even worse when I receive new part I see that this is a poorly designed component designed to fail as it is made of a cheap rubber that will fail. Bad design Shark and I am sure you know this is an issue. In the pic the top one has failed due to a compressed rubber seal that renders the vacuum useless.

Perfect! Has great suctuon to get dirt that you dont even know is there off hardwood floors!

Shark vacuums are the best! This one is easy to use..not too heavy and works awesome!

I love how versatile the vacuum is! The brush roll in front helps pick up beautifully and the suction really deep cleans! The floor options is just as awesome as well! I say get it!

This is a really powerful vacuum and took a minute to get the hang of. Seriously the floor settings on this are important to use and make all surfaces clean in no time.

Amazing Vaccum! I’m very pleased with it. Sucks up a lot of dirt!

A week ago, I would have given this 5 stars. I have a Samoyed, which is a sentient 60 lb ball of hair, and this thing is an absolute BEAST when it comes to cleaning up after it. I ordered it a little over a month ago and had used it many times. However, got it out today and the brush rolls wouldn't work. Ran every troubleshooting thing I could think of, and it turns out the wand that connects the hose to the rollers went out. It's replaceable, but it's another $40 I didn't want to spend on an already pricey appliance. And of course it was 2 days outside the return window and this part isn't covered by the warrenty It's unfortunate. I really did love it

So far it has been great! The best vacuum I’ve ever had! Super powerful! I have two dogs, one sheds like crazy and this vacuum cleans the mess right away!

This thing really sucks! Works like a charm and sucks up everything!

Amazing power; couldn't believe how much it picked up the first time I tried it.

Love it! My carpet has never felt cleaner! Picks up everything the first swipe. We have a toddler and another on the way, so we needed something strong.