Customer Ratings & Reviews

Strong suction and great brush head before picking up pet hair.

Little pricey section is really good got up dirt out of the carpet that I did not even know we had in there It is a lot heavier than most vacuums

This Vertex az2002 replaces my 23 year old Dyson animal. There is a bit of a learning curve when operating or assembling the vacuum. I also found it runs forward so hang on.. but when you pull it back it will suck the carpet padding off the floor. cleaning the dirt container is actually two containers. One for the "dust and a second one for the debris" I suggest you use compressed air after a number of uses to clean the container. Remember to wash the filters on a regular basis. I hope I'll see many years of reliable use.

After our old vacuum went out, we needed a new one that we were familiar with. Only downside is the new one is heavier than our older one. After figuring out that it comes apart to just carry what’s needed it is a great purchase.

The vacuum is working good ,great in store customer service

I love this vacuum! It has a no tangle roller (no brushes) and more powerful suction than my older vacuum. Plus attachments for every job. It's awesome.

Works very well with great suction. It is a bit cumbersome on stairs.

We had couple of other Shark vacuums before but this has definitely been our favorite.

Wonderful vacuum cleaning. Easy to use. Easy to assemble. Great suction.

Best Vacuum cleaner out there! Easy to use and clean.

So far it’s been great. Love the versatility of it. Easy to set up and use. Have a dog and a cat so it sees fairly decent action.

This vacuum has been very good and easy to put together

This machine easy to unpack and put together. Much lighter and easier to use than that other brand. (The one that makes all the good hand driers. Does what I need.

Love this vacuum. I switched from a Dyson to a shark a few years back and really thought it did a great job with our pets. I needed to purchase a new one for our first floor and decided on this model for our dogs. It is wonderful! My only complaint is that it works like a self- propelled model and sometimes hit my furniture if I’m not careful. Love it and would definitely purchase again. It’s expensive but with it.

I have had every brand of vacuum and this one out performs all. It will almost suck the carpet off the floor. Love it

Very expensive, but boy does it work. I don't yet have a long term review, but as long as it is reliable I view it as a "cry once, buy once" type purchase.

Awesome! Powerful suction, cleans great. Highly recommend.

We have a pet and it picks up all the hair very nicely. Very happy with this purchase!!

It really does suck, but in a good way, It’s the best

Great product ! It more powerful then my old one. I needed the power head for the dog hair. I purchased this one cause of the power lift away.