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Customer Ratings & Reviews

$439.00
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The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2078 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,078 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different settings for different types of carpet. I also like the ease of vacuuming under tables and chairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum! It's light weight, small, and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Working mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sweeper. It has plenty of power and does a much better job then I expected

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Graet Full Size Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power, reach and easy to use. We askes a BB representative on the best full size vacuum in our range and he was not wrong. We do reccommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh the power and performance. Picks up everything. Keeps blades clean from hair. It does have power to drive itself. Almost too much. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and easy to use with all the accessories

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac has serious suction. We are a multi dog family and this vacuum gets the hair out of the rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sweeping your carpet, you can feel the difference on how well it pulls everything out of the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and sturdy with easy mobility. Great for homes with pets and carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well just wish it was plug less ! Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and flexibility. My only wish was that they offered or included a caddy like they used to so you could us it like a canister vac

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum! Amazing suction on carpet, rugs, and hard flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Picks up everything. Be careful with the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is very powerful and it is a manageable size and weight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great about 10 times. Then the rollers jammed up with hair, fixed that. Suction stopped and then when I turned it off inspected nothing obviously wrong turned it back of it decided to explode everything that was in the vacuum out…dust, hair, debris. Now when I press on the light turns on and that’s about it. It’s under warranty I will attempt that but honestly marketing it to pet owners and it doesn’t even last a year. And I rarely vacuumed as we have regular house cleaners. I would not recommend this product ever if you have large dogs with lots of fur.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for your feedback on the Vertex. We understand how frustrating this must be, especially after the unit stopped working and lost performance so quickly. This isn’t our usual standard, and we’d appreciate the opportunity to make this right. For troubleshooting assistance, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll be happy to assist you further.

      Kind Regards,
      Shark Home

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Wont last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year without issues then 18 months motor dont work. Works very good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to leave your review. We're disappointed to hear that the motor on your unit has stopped working, especially after previously having no issues. This isn’t the standard we strive for, and we understand how frustrating this must be. We’d appreciate the opportunity to make things right. Please give us a call at 1-855-427-5127, where one of our product specialists will be more than happy to assist you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It really really works. Amazing. Plug it in. And it works. Speaking of PLUG they raised the fair market value and it is a nice stock to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever bought works really good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thing “sucks”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum “sucks”! This is probably the best vacuum I’ve ever owned. Seems like an investment but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum  cleans well  ordered it on the app arrived on time 

    I would recommend this to a friend