Customer Ratings & Reviews

So far I love this vacuum. I had to return my Dyson and decided on this for our multiple surface flooring. It’s easy to use and does a good job. As far as carpets go nothing beats the Dyson however for versatility this takes the cake! This is my 3rd shark in only 8 years so I’m hoping that it holds up longer however it does seam to be better overall than the others. Also it’s really pretty. Haha I mean with as much time as I spend cleaning I’m glad it’s pretty. For reference we use vacuums HARD so it’s no surprise we’ve gone through several. We have 2 dogs a cat and 2 small children as well as nieces and nephews making messes in the house so we are constantly vacuuming up something. All of our sharks have done a good job but this one so far is a step above.

An amazing upright vacuum cleaner! We previously had an overpriced big named brand vacuum that was a gift and worked OK. Well...after picking up our Shark Vertex, we were excited to use it right away. We vacuumed and the canister filled up like we hadn't vacuumed since the carpets were installed. These are bedroom carpets, installed over the last two years, and had even been vacuumed the day before with the old vacuum. We were shocked at what the old vacuum wasn't picking up. The Vertex opens up easily and access to the filters is simple for washing them out/replacing. The main canister section coming off makes this a great vacuum for getting under those areas you could never vacuum before. The only thing I could consider a CON on this vacuum is the self-propelled movement takes getting used to if you've previously had a vacuum you had to manually push.

My wife and i have purchased shark vacuums for over 9 years. They have always been a quality product for us. The suction on this vacuum is tremendous along with its ability to clean the dirt and dust off of hardwood floors. It also seems to really clean our carpets that are constantly a mess from our three kids. We previously had a shark duo clean speed and that was slightly smaller and lighter than this one. However, maneuverability of this vacuum is great for its size and power and when you remove the canister you can get under almost any piece of furniture unless is is less than 3 inches. Last thing, this is very easy to clean and does not clog up like past vacuums either.

This vacuum is amazing. I have a carpet and a furry golden retriever. When I tell the carpet looks brand new after use. The suction is also powerful and I love the different attachments. One thing I also noticed was the filter. Whenever I would clean my filter out on my old vacuum, all of the dust collected would spill out but with this vacuum, the dust stays in place. I’m very satisfied with my choice in purchasing this vacuum.

It is light weight, so very versatile, and so easy to switch from carpet to floor as well as using the extension hose. I no longer have to move furniture. The head is smaller and very convenient. Also it has duo brushes and the suction is fantabulous!!

Wowza!!! I don't consider myself a vacuum connoisseur,but this beauty is simply spectacular! I recently had my carpets professionally cleaned,and within weeks of doing so,i purchased this vacuum cleaner. I wasn't expecting to find much dirt/dust upon using this,as they'd just been cleaned,but this little number has such power that it filled the container within the first room being done!! Where did it find all that dirt!!! I've never achieved the level of carpet cleaning like I have with this model!!! I'm impressed,and that's saying something!!!

This vacuum has a very strong suction and it rolls very smooth. Great on carpets and wooden floors. Great product.

Wow the suction on this vacuum really does work. I feel like this is one of the better Shark Vacuums. I cleaned homes in the past and this one is one I used before and definitely glad I bought for my own home. I hope it lasts a long time! Also one note, I wish it would fit under my couch, but it’s fine I just use the long stick and bend down. So if you can’t bend - then maybe not for you. Also like that I can get into corners.

This vacuum is amazing. I have a husband, two kids, four dogs and it is the best at getting all the gunk off my floors.

This is my second shark and I am very happy with my purchase. I rarely buy much without doing some kind of research. As the items get more expensive, my research gets more extensive. I almost bought a Dyson, but a few things swayed me toward the Shark. First, my previous Shark was a workhorse in 3300 sq ft with 4 dogs. I have used a Dyson at my workplace and they work really well. Also, I have friends who love their Dyson and the support offered by the company. These are the reasons I almost went Dyson. However, after researching the Vertex by Shark and the duo clean power fins I was intrigued. After watching many tests on Vacuum Wars (seriously, watch this guy prior to any vacuum purchase) I was persuaded to purchase the Vertex. The main reason was for the vacuum’s ability to clear hair. I was constantly breaking down previous vacuums to untangle hair and clean clogs from hoses, rollers and unimaginable places where hair got tangled. Additionally, I now only have hard floors and I was attracted to the ability of the soft roller to “polish” my floor (I have not found this to be noticeably true) as stated on some reviews. However, the rollers do a fantastic job at cleaning my hard floors and there has been ZERO hair buildup. This really cannot be overstated. The suction is plenty strong enough to pull dirt, dust and fur from grout lines and edges near walls. I am very happy with power of the Vertex and if it can maintain that power as long as my old Shark, I will be happy. The attachments are pretty typical except for the power fin roller attachment. This thing is absolutely the most useful attachment. It spins so fast from the power of the Vertex and does not get tangled. My furniture has never looked so good and clear of pet fur, this alone might he reason enough to buy this vacuum for pet owners. Some minor improvements for my preference would be to have the ability to extend the handle just a little bit. I am 6’2” and it is just a bit short. The attachments could fit a bit nicer on the vacuum itself. The only one I have attached is the crevice cleaner. The other fits awkwardly and there is no room for the third. No big deal for me as I just leave them in the closet. Also, the hose could be a bit longer for using the attachments. The cord could be another 5-10ft longer, but not a big deal as it is pretty long anyway. Also, there is no way to take apart the base for maintenance. This might not he a big deal as it seems to clear itself pretty well. Time will tell. I do wish the brushes spun a bit faster in high as I feel it would actually polish the floors. The low setting is actually the hard floor setting, but I use the high setting and just a bit faster may he beneficial. Overall, I am very haply with my purchase, but 10 years from now is when I will really know. 4 stars for the room for improvement, but a solid vacuum and most may find it to be 5 stars.

This vacuum has great suction! Just walking up the hallway, it can pull people's crocks right off their feet! Now they know better when they approach my house a block away and hear the loud vacuum running, to guard their foot wear. The button isn't great unless you like the sensation of squishy things. It feels like I'm pushing on foam or something. Wth? The removable canister is pretty great too but it's not light so I make that time for doing curls and it all works out. I would advise you wait to buy this on sale though. Otherwise, a gym membership is probably cheaper. Not lyin, this is heavy to push around like a punk through a parking lot. You've been warned. This is my review. Best Buy, can I have my 25 reward zone points that you won't be honoring in a month, now? Thanks!

This vortex shark vacuum is awesome. I would recommend this one to anyone who has thick carpet. Only thing I would like to have is a larger size of the dirt holder. I have a pet who sheds and i have to empty it quite often.

I recently purchased the Shark Vertex vacuum and have been extremely impressed with its performance. This vacuum has solid suction power and easily picks up dirt, debris, and pet hair from both carpet and hard floors. The swivel steering makes it easy to maneuver around furniture and tight spaces, and the LED headlights are a nice touch for seeing dirt in dark corners. One thing I really appreciate about the Shark Vertex is how easy it is to empty the dust bin and clean the filters. It's a quick and simple process that doesn't require any extra tools or hassle. The vacuum also comes with a variety of attachments that make it versatile for cleaning upholstery, stairs, and other hard-to-reach areas. Overall, I highly recommend the Shark Vertex vacuum for anyone in need of a reliable and powerful cleaning solution for their home. It has definitely met and exceeded my expectations in terms of performance.

Love love love this vacuum, cute design and color and most importantly it’s got a powerful suction. Only complaint that I have is pet hair gets built up in the front roller and you have to take the roller off and clean it out often.

Kinda skeptical about the roller in front but it really picks up "extra" dirt that a standard single brush doesn't get , very powerful suction and we do notice more crud in the canister that our Shark professional didn't pick up. The power pet brush also had me wondering , the old Shark's power pet brush was motorized and this one runs strictly off suction that makes the inner wheel spin , you have to turn it down because its more powerful. Overall this is a much better vacuum than expected. Don't cheap out on a vacuum get the best .

I have always used Shark vacuums. They have never failed me in the past and this one is awesome.

This is a great vacuum. Unfortunately, we had to take the first one back due to a defect where the motorhead would shut off randomly and then come back on whenever it wanted. New one is doing well though. Buy the Best Buy protection and it pays for itself in convenience.

We’ve only had it a short time but it’s been very impressive. It’s pulled dirt up that I’m pretty sure our old vacuum couldn’t have done on the day we opened it. I will say the first time using was different. I’m use to the old style vacuum and how they handle. Having the swivel is definitely easier but takes a time or two to get use to. Overall I would definitely recommend this.

Glad I chose this vacuum cleaner. Previously had a shark navigator and liked that one so much decided to up grade. The only thing is it is a little heavy, but my other one kept falling over, it was so light. There is an adjustment that controls the suction and that makes it easier to use. There is a feature that I think needs improving. When throw rug or something accidentally gets sucked up a red light goes on. It is on the right side bottom and can’t see it. I am ok with it but some one like a husband who doesn’t pay attention and is just wanting to get done, doesn’t notice the light and that can harm the vacuum cleaner. He doesn’t like to be reminded, but don’t want my vacuum ruined.

Vac works well, good suction, and the floor roller system seems to be better than older model.