Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11981713
Customer reviews
Rating 4.6 out of 5 stars with 2079 reviews
(2,079 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Awesome vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dog hair is a major problem with my 2 dogs. Well worth the money!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks just about everything that’s in it’s way. So far so good
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the vest inversion I did, very good product
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum sucks. It picks up everything I throw at is
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark vaccine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Cleans floors thoroughly. Light weight.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Won't be buying other brands ever again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! Picks up EVERYTHING. My dog was limited to only our main floor due to her shedding. I used it to see if it would collect all her hair and it did!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Best Vacuum for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum so far. Picks up 85 percent of dog hair.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Dont stay away from this shark.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at the power it has for pick up. Easy to use .
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than my Dyson. Great on stairs and blinds too.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
This Shark has some BITE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT! Works NICELY on both thick and thin carpets AND hardwood floors. Goes UNDER the beds, too! (lots of hard to get to animal hair hides under there!!!!)
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Very effective at picking up dog hair.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality will never switch to a different brand
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum worked beautifully on hard flooring but was extremely difficult to push across carpet. I had to return the other and was promptly issued a refund.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Vertex Upright. We are sorry to hear that you had this issue with using the unit on carpets. We would like to inform you that this unit works great on most carpets, however, it may struggle with some high/plush pile carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
Rated 3 out of 5 stars
Great at first but a let down at the end
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this vacuum at first. Worked absolutely great. But I have dogs and it's been 2 years now and it clogs up very easily and they wheel fell off. So after paying $450 I would expect it to last longer.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value...I would highly recommend buying a shark
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
DO NOT BUY THIS.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Does not pick up cat hair at all. The "lift away" section falls off all of the time AND it's quite heavy. It goes all by itself, which you would thing would be a good thing. NO! My arm hurts from trying to get it to go where I want it to go. It has a mind of it's own and takes much longer to vacuum that my old Shark Navigator. DO NOT BUY THIS.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to provide us with your review on the Shark Vertex Upright Vacuum. We are sorry to learn of your less than exceptional experience you are having with your Shark. We would like to invite you to reach out to our Product Specialists who will be happy to assist you with the issues you are having. They are available at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, even greater results. Is worth the price
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vaccuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really well and very happy with how it cleans
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 2 out of 5 stars
Good vacuum untiiiiil...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really, really good vacuum cleaner. Until the brush head stops working. and it *will* stop working. Shark considers the entire head a "wear" part so anything that happens isn't covered by the warranty. But they'll sell you a new head piece. If you get this, make sure to get the BestBuy plan on it because, when something happens, Shark doesn't cover it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you were having trouble with your Vertex. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 1 out of 5 stars
Terrible buy. died after 3.5 month?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Rose Gold edition for my wife for mothers day 2021 (our vacuum had died recently so figured splurging extra on a better vacuum would be good) . Current date of review is 9/16/2021. Instead of being able to vacuum my home, I have to come on here and inform everyone that for some reason, without any type of loss of power, electrical pulse, or breaker tripping, the vacuum has decided it was completely done. No power from any outlet, while everything else works perfectly fine. We dont even have carpet, literally all hardwood, single story 1600 sq ft home. Beyond surprised by this failure. Expected much more from a Shark product. will never buy again. The vacuume worked amazing until it died after 3 months.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friend



















