Customer Ratings & Reviews

Love the new design. Vacuum overall is a bit heavy though.

Good suction. Unfortunately, the front has an air output that blows the stuff you're trying to vacuum up away from you. Not a good choice for a upright vacuum.

I’ve always used sharks and what this felt like an upgrade ended being a waste of money. It works awesome at the beginning until it just burns. It’s heavier and harder to Navigate than other models. So sad to have lost out on so much money in about 60 days.

Bought the vacuum Thanksgiving weekend. Worked great for a few months, but died today (March 26). This is the second vacuum like this from Shark that I have purchased and both died in less than a year. Not happy to spend almost $300 on a vacuum and have it stop working in 4 months. We'll see if Shark stands behind their product and warranty.

Works great. Great power. I went to a major, well know vac and I went back to my Shark. It works better than the more expensive brand!

Best vacuum I have used. Works good on carpet and tile. The roller in front can get a lot of pet hair stuck, remember to clean.

The Shark Vertex is exactly what I was looking for in a simple vacuum. Strong suction, easy to manage and maneuver, and simple.

Do far so good. I just can't figure out how to open the filter compartment.

I liked my old shark better. This one is harder to navigate on carpet. It’s a bit too bulky to get behind toilets. Overall it’s a sturdy machine but not as accommodating as the older style.

Great vacuum for dog hair. The carpet level choice could be better.

This is the first vacuum I’ve ever bought & it’s really great. I actually enjoy vacuuming cause of it lmfaooo

Samsung good as always, but definitely needs a sound bar.

Very pleased with price Looking forward to using!!

Bought the Shark Vertex Duoclean in Sept 2021, so it's barely 2 yrs old, need to replace the entire vacuum head b/c the front roller stopped working, $105 w tax & shipping. It's considered a wear part therefore excluded from the warranty. Watch the attached video, Shark is a scam company with products that break and are not easily repairable or not repairable at all. Buy from another manufacturer, don't fall for the Shark scam.

This thing is j u n k. Light turns off when you remove the wand, so now you can't see whatever it is you removed the wand to get. The attachments pop off of their holders like that was the intention. Super fun game of find the accessory after it randomly shoots off under a couch. The carpet height setting is little more than a janky roller speed / height adjustment. It sucks the rugs up like it is being paid to. It is obnoxiously awkward to handle, and too heavy for how little suction it has compared to my 5-year old Bissell. The agitator / roller is extremely abrasive. It ate through a rug and the cord all in the same day. Caused a nice little spark. Our 10 year old Shark is far far far better than this vacuum cleaner. Our vacuums get a real workout with 2 dogs, so I could see this being adequate for someone with little reason to vacuum... I would never recommend this product to anyone unless I really disliked them,

Loved it until one day it would not start. It lasted one year. Luckily it was still on warranty with Best Buy.

This one does the trick for us, we love it. We have had several Sharks and this is the best one yet.

So far so good. However these canister vacuums don't seem to last very long. This is my third in as many years. We'll see if this one holds up

The vacuum is ok. It is a little clunk to move around and isn’t as easy to get into tight spaces like our old dyson ball. Overall it seems to pick up a lot of dirt and dog hair.

It’s just okay. Works good but I don’t think it’ll last as long as I want it to. Kinda annoying dispense bin.