Customer Ratings & Reviews

This is my second shark and I am very happy with my purchase. I rarely buy much without doing some kind of research. As the items get more expensive, my research gets more extensive. I almost bought a Dyson, but a few things swayed me toward the Shark. First, my previous Shark was a workhorse in 3300 sq ft with 4 dogs. I have used a Dyson at my workplace and they work really well. Also, I have friends who love their Dyson and the support offered by the company. These are the reasons I almost went Dyson. However, after researching the Vertex by Shark and the duo clean power fins I was intrigued. After watching many tests on Vacuum Wars (seriously, watch this guy prior to any vacuum purchase) I was persuaded to purchase the Vertex. The main reason was for the vacuum’s ability to clear hair. I was constantly breaking down previous vacuums to untangle hair and clean clogs from hoses, rollers and unimaginable places where hair got tangled. Additionally, I now only have hard floors and I was attracted to the ability of the soft roller to “polish” my floor (I have not found this to be noticeably true) as stated on some reviews. However, the rollers do a fantastic job at cleaning my hard floors and there has been ZERO hair buildup. This really cannot be overstated. The suction is plenty strong enough to pull dirt, dust and fur from grout lines and edges near walls. I am very happy with power of the Vertex and if it can maintain that power as long as my old Shark, I will be happy. The attachments are pretty typical except for the power fin roller attachment. This thing is absolutely the most useful attachment. It spins so fast from the power of the Vertex and does not get tangled. My furniture has never looked so good and clear of pet fur, this alone might he reason enough to buy this vacuum for pet owners. Some minor improvements for my preference would be to have the ability to extend the handle just a little bit. I am 6’2” and it is just a bit short. The attachments could fit a bit nicer on the vacuum itself. The only one I have attached is the crevice cleaner. The other fits awkwardly and there is no room for the third. No big deal for me as I just leave them in the closet. Also, the hose could be a bit longer for using the attachments. The cord could be another 5-10ft longer, but not a big deal as it is pretty long anyway. Also, there is no way to take apart the base for maintenance. This might not he a big deal as it seems to clear itself pretty well. Time will tell. I do wish the brushes spun a bit faster in high as I feel it would actually polish the floors. The low setting is actually the hard floor setting, but I use the high setting and just a bit faster may he beneficial. Overall, I am very haply with my purchase, but 10 years from now is when I will really know. 4 stars for the room for improvement, but a solid vacuum and most may find it to be 5 stars.

I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money

This vacuum has incredible suction. I’ve used different brands, and I’m convinced this one is the best.

This vacuum is amazing, I had a shark wandvac that worked great too but once I used this vacuum it picked up dirty we didn’t even know was there. It works wonders on hard flooring and rugs. It has 3 settings for different floor types and it lets you know with a green or red light if you should change the setting to your flooring type you’re using it on. The different attachments help as well, it picks up everything on the couch and other harder areas to clean.

This is the best vacuum ive ever owned! If you have pets this vacuum is for you! I love all the attachments and how good it gets the animal hair up. Even my shaggy rug, this vacuum works so good! Its a little awkward to get use to using at first because the block front is a bit heavier that some of the cordless vacs but since it works so good, I am willing to forfeit that for how awesome this vacuum is!

Really great power over other brands. RECOMMENDED.

Great vacume i am a house cleaner and this vacume is a beast and does everything i could need of it.

Glad I chose this vacuum cleaner. Previously had a shark navigator and liked that one so much decided to up grade. The only thing is it is a little heavy, but my other one kept falling over, it was so light. There is an adjustment that controls the suction and that makes it easier to use. There is a feature that I think needs improving. When throw rug or something accidentally gets sucked up a red light goes on. It is on the right side bottom and can’t see it. I am ok with it but some one like a husband who doesn’t pay attention and is just wanting to get done, doesn’t notice the light and that can harm the vacuum cleaner. He doesn’t like to be reminded, but don’t want my vacuum ruined.

Good sweeper with good suction power. Hose could be a little longer.

Little early for a final judgement but this vacuum cleaner seems quote good. It's a bit too heavy for smaller individuals. I've noticed the roller sometimes stops working in the middle of a job. I have to turn it off and then back on the restore that function. Not sure why. At this point, it's merely annoying. If it keeps up, this may be a short and I'll need to swap it for a new one. I'm very happy overall with the performance of this item. Saving the 5th star only due to roller function.

Shark is always you get what you pay for, this vacuum??? AMAZING. Its a bit heavier than i thought it would be but most certainly makes up for my only dislike with how powerful this vacuum is. I knew it would be a great vacuum but i did not know it would be *this* great. I did one pass in my living room and i swear it pulled up stuff from 1978. You wouldn’t know i had cats with this bad boy unless you saw them. Absolutely amazing. 10/10

Excellent product for the price. Ours broke, user error...., so we are replacing with exactly the same unit as we like it that much.

Amazing I love it!!! It’s so easy to use and also has different settings for different types of carpets.

A very nice vacuum and works very well. I would recommend to others

Shark Vertex Vacuum. This is a powerful vacuum. Cleans well. Easy to use.

Easy to assemble. Great suction. Sturdy. I like the 3 different settings and easy disconnects for hose and containers.

Great suction. Easy to use. A little on the heavier side. Love the versatility. I have a toddler and 3 indoor cats. It tackles it all.

After many hours spent researching the difference between the shark models and other competing brands, we decided to purchase this from BestBuy for half-off during black Friday. It was the best decision ever. This vacuum has a strong suction picking up literally everything in one pass, getting corners of the wall or low furniture super easy. There is a slight forward pull when the canister is detached, but I find that beneficial in reducing my efforts in hard to reach places (the work is only in backward pull). It is super maneuverable and light-weight. I really enjoy all the buttons being right at your fingers or within reaching distance. The best thing about this product is that NONE of my hair gets tangled in the brush at the bottom. Absolutely zero. My only caveat is that I wished the extension cord was just a few feet longer.. or maybe making the canister taller so that it could be a little slimmer which would reduce having to bend lower if you're trying to reach under the table but are too lazy to detach the canister (I'm 5'2). Just my preference though, I still rate this a 5/5 and have been a long-time loyal customer to both BestBuy and to Shark.

Really love the Shark brand. This is our second and performance is great and very easy to maintain. It is a very versatile design to easily come apart and put back together to get the harder to get to spots or make the vacuum lighter to clean furniture and other surfaces.

Amazing vaccum. The suction is incredible and the dual rollers on the bottom of the vaccum work so great. It feels like it's self-propelled. Picks up crumbs great from both carpet and wood/ceramic tile.