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Customer Ratings & Reviews

$385.00
Save $94.99
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2030 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,030 reviews
  • Rated 5 out of 5 stars

    Good All AroundVacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the vaccum twice. So far, it is fine. Good suction, and the lift away feature is good. Though a bit heavy, it should be OK for users who don't have any restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t regret this purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Dyson we had previously! We have a German shepherd and the amount of dust and hair this vacuum pick us up it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction, cleans very well on carpet and hardwood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, love it’s strength and ease of use, fits under most furniture, and religiously light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suction easy to use great on tile and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent suction power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around vacuum, this vacuum has great suction, is easy to clean, can clean under beds couches tables, hard floors. Great suction on the attachments too. Best vacuum ive ever owned so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner, rolls easily, light weight great suction. Easy to remove canister to make portable to use on stairs. Easy to put together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum, however one of the parts were cracked upon delivery. I did not notice until 2 days outside of the BestBuy return window. Unfortunately BestBuy refuses to help anyone after the window (2 weeks) , I am sure this comment wont help with the chance of winning a $400 coupon but wanted to share some valuable feedback That being said Shark has 90 day and 2 year warrantee on the item. Shark sent me a new part !!! Id buy directly from the supplier!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum but get the warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These vacuums are incredible. They do the job across all floor types. But they are plastic. That goes with pretty much anything you buy these days. We are a daily vacuum home. Worth the buy but get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, very expensive. its very pretty with the rose gold, but i wish the blue of the roller was a different color. its a little on the heavier side. wish it was self propelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum picks up anything from floors to carpets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i pruched this vaccum i had the Shark NV356E. I thought that one did a good job, but i was wrong comparied to this vaccum. I have 3 pets, so i have pet hair along with really long hair myself and my kids. I can see and feel how soft my carpets are. What use to take me multiple passes now takes me 1 or two passes to see in the canister that i am not picking anything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I have 2 labs and this gets a lot more of the hair than my other vacuum, well worth it. I highly recommend it. I have had many kinds and some expensive some not. This vacuum has picked up a lot more. It took me a while to get used to pushing the front down instead of a button and the swivel head works for me, now I can get under my couch and chairs easier. You do have to go head-on for corners as the side doesn't work as well as picking up hair against the wall. But I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auction on this vacuum is amazing! So surprised when we vacuumed our carpet at the amount of dust it picked up! Was using a Dyson before and apparently after using this vacuum we weren’t really getting into our carpet as we thought we were

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it! Till it stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edit: after 2 months it won’t turn on. Thank GOD I have the total tech membership. 10/10 love this vacuum. It has great suction and I love that it comes apart to fit under my bed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elizabeth,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFin Upright Vacuum. We're glad to hear that you initially loved the vacuum and its strong suction, as well as the versatility of the Lift-Away feature.

      We’re sorry to hear that it stopped turning on after two months. That’s certainly not the experience we want for our customers. Since you have the Total Tech membership, we hope you’re able to get the support you need, but if you’d like troubleshooting assistance or to explore warranty options, our team would be happy to help. Please feel free to reach out to us at 1-855-427-5127.

      We appreciate your feedback and hope we can assist in resolving this for you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Suction is excellent and rivals a Dyson. Easy to maneuver despite being a little on the heavy side. Detachable canister great for stairs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks up everything! A little heavy and cumbersome but the rotating head makes it easier to move around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Shark Vacuum; highly recommend. Easy to use and is very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Lots of power. Easy to dump and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum cleaner SO much. It’s hands down, the best vacuum cleaner I have ever owned and I have owned several high end vacuum cleaners. My hardwood floors have never been this clean and I know this is due to that spinning brush! Honestly, my carpets haven’t been this clean before now that I think about it. I am kind of obsessed with using it. The spinning attachment is great on sofas and getting into tight spaces but I somehow broke mine the first week. I tend to be super rough with things so that may just be a user error. I glued it back together and it works just fine. I do wish that the hose was a bit longer and stretchier but that’s totally not a deal breaker.

    I would recommend this to a friend