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Customer Ratings & Reviews

$385.00
Save $94.99
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2030 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,030 reviews
  • Rated 5 out of 5 stars

    Powerful! Like a twister of cleaness came home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's so much power! It's awesome! I put it through a huge challenge getting all the long hair and pet hair from the whole house. It was so easy to clean after, I did have to go there and clear the soft roller of hair once. I'm shocked of how much dirt it picked up and how powerful it is. You actually need some good grip on it so it wont just go away without you (joking).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Cleaning, But Poor Durability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex DuoClean does a great job at cleaning — it’s powerful and picks up dirt with ease. However, the durability is disappointing. I’ve had to replace this vacuum three times in one year because it keeps breaking down. The parts seem to wear out too quickly for a vacuum at this price point. It’s frustrating because when it works, it’s great. But having to constantly replace or repair it takes away from the value. Wouldn’t recommend if you’re looking for something long-lasting.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Varinia,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you Shark Vertex is not lasting that long. We will absolutely share your feedback with the relevant teams for consideration on future products. In case you need any future assistance please reach out to our team by phone at 1-855-427-5127,
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Could not imagine a better vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly an amazing vacuum. I have a cat and have long hair myself, I can confidently say this vacuum does an excellent job picking up hair and dirt off of various surfaces. The hair never gets tangled in the brush which is a huge plus. It is super easy to empty once it begins filling up. It is very easy to maneuver as well. Zero complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this vacuum (if vacuuming can actually be enjoyable) because it has a lot of suction and is very easy to maneuver. I especially like the ease with which the canister comes apart from the floor part. The controls are intuitive and convenient. I’m very pleased with my purchase and would buy this brand again, based on the performance of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction, easy to maneuver and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and amazing job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about a week and I love it. This vacuum is picking up stuff that I thought was a clean room. I have a Dyson and I have been using that for yrs. I decided to switch because I wanted to try something that help with hair tangling in the brushes. This vacuum is amazing since we have a new pet at home. The other great feature is the long power cord. I don't have to unplug and find an outlet for my upstairs. Negative - Issues with FedEx delivery. The original did not ship but indicate that it was delivered. I work from home so they lied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to confidently give 5 stars; however, so far I'm very pleased with it except that the collection unit is smaller than my old Dyson. Also it's slightly harder to push than my old vac, which is a plus if you want a good arm workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new vacuum as we had changed out the carpets throughout our house. Our new carpet is very thick & plush. This works great on it! It also does a nice job on our hard wood/vinyl flooring. I have recommended this vacuum to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks (in a really good way!)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved up to this vacuum after having a 10 year old model that was barely functional. What a night-and-day difference. This model feels great to use and has so much functionality. And most importantly, it has fantastic sucking power. One pass-over is all you need to pick up everything - from dust to big chunks to cat hair. It sucks up cat litter supremely well. The different ways you can use it - from the lift-away to just the main vacuum to get under the bed to the long handle for reaching vents up on the wall - make the price worth it by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this vacuum,it has good suction and is easy to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This really sucks in a good way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a vacuum that does not clog or get the belt messed up from pet hair. Incredible suction and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Picks up everything. Little heavy but basically goes itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark is ok not what I expected it heavy and bulky. It’s not that simple to use all the attachments and features. I do like that rolling brush don’t get clogged and it easy to clean. I don’t like the way it designed to dump the dust you have to turn it over to dump the dust and dust tend to get on you and not reaching the target which the trash bag. My old shark you press the button it would drop the dust into it target area without getting dust on you or other stuff.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    DO NOT RUN OVER THE CORD - IT WILL GET SUCKED UP!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 15 year old Hoover Windtunnel. As other reviews state, the suction on this is VERY POWERFUL. There is a flagged caution note on the cord near the plug saying "Do not run the vaccuum over the cord while in operation to prevent damage." They mean it. My teenage son wasn't careful and ran the vacuum over the cord and it sucked right up and nicked the protective casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. Super strong and picks up what other vacuums leave behind. I like the feature that allows handle to detach and allow for better access and maneuvering under furniture. Easy to use and easy to clean after use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about which model to purchase and the salesman directed me to this model as he had one himself. Really works well on dog hair! Settings for flooring and carpeting. Easy to empty container and move around the floor. One of the best vacuums I’ve bought and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clickbaity title, but the Shark Vortex does its job phenomenally. I love the ability to disconnect the handle for quick pickup. You can disconnect further down for longer reach and you can disconnect the tank to vacuum under very hard to reach places. My only complaint if it could be that, is the suction is poweful enough to pull the Vortex away from you, so a 5 or 6 year old attempting to vacuum might have problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. It picks up dog hair without getting clogged up unlike my previous vacuum. It is very powerful and easy to maneuver.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We’re glad you’re enjoying your Shark Vacuum! We believe you may have mis-clicked your star rating, because your review seems overwhelmingly positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    The fins live up to the hype!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean this makes my carpet look and feel. I have a lot of carpet and a keep a dog friendly household. The self propelled feature helps glide across even a thicker carpet and the fins really get down to pickup everything without getting matted with hair. Also works great on hard surfaces, and maneuvers through tight spaces perfectly due to how it swivels. Lift of feature is quick and easy. Only thing keeping it from 5 stars is the size of the canister as I would like it to be a little larger. Extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent vacuum for the price. Suction is good. Works really well but it is a little heavy.

    I would recommend this to a friend