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Customer Ratings & Reviews

$385.00
Save $94.99
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2033 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,033 reviews
  • Rated 5 out of 5 stars

    Second Shark for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans even better than my previous shark. The old one didn't break, it was donated to a family member moving into their first rental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is good. Quality is good. Like the longer cord. Be sure to raise the bottom for plush carpets or the vacuum overheats and shuts off and you have to wait 60 minutes to use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Shark vacuums. It's a beast on suckinv up dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best investment! Way better than the Dyson. I love that the hair does not get caught in the rollers. The dust bin is of good size and the force that it uses to vacuum is AMAZING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum you will ever get.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is worth every penny. Never had one that works this well. Ps. My own opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum specially if you have dogs, vacuum picks up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I have owned many Shark brand vacuums in the past and I can say that this one is definitely a top tier product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid vacuum but not perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is great. Comes off the wand easily. Only bad thing is the canister does not go back easily after you empty it. Like the extra power cord length compared to the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dyson for 10 years and it slowly gave up, I finally caved and bought this vacuum…I’m bummed I waited so long. This vacuum is so much better than my $500 dyson!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sweeper pick up dog hair very well and easy put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks really good. I love it. I really like the non hair getting stuck on the rollar idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for pets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction and great brush head before picking up pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning. The brush roll has stayed clean. The dirt doesn't get wrapped and tangled inside the bin, so it's easy to dump. So far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Awesome shark vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! Unlike the older Shark vacs, this one has THREE levels you can choose from! You definitely can’t go wrong with that! This vacuum is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been AMAZING! No issues, nothing at all just exceptional quality and clean up. It keeps up with our two dogs and cat that shed constantly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First Time Disappointed with a Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous shark vacuum died right before I was to have guests over. I have been a huge Shark fan since 2014. They seemed to die every 3 years or so but because they were powerful and relatively inexpensive I overlooked that. Naturally when my previous one died I immediately looked for another shark vacuum to replace it. I have laminate flooring and tile throughout. A floor attachment was a necessity to me. After a quick search I found a lot of shark vacuums didn’t come with a floor attachment anymore. I found this and maybe one other model that I could not find at a store near me. The other model was slightly less expensive than this one but because I was expecting guests I bit the bullet. I told myself “it’s a shark, it’ll be great”. It just last more than 2-3 years. I knew prior to purchasing it was not a floor attachment but actually the bottom portion detached from the stand up portion. Although it was not ideal I had no idea how frustrating it would be. This vacuum is powerful, sure but the functionality is lacking. Since it is not a floor attachment the hose is still attached to the base. The base is obviously not on wheels. So you have to either hold the base and the wand the entire time vacuuming or put the base down flat on the floor. Carrying both the base and the wand doesn’t seem so bad until you realize you have the entire house to vacuum. CAUTION: if you put the base down you can’t extend the wand as you normally would as the base will fall. Powerful machine but am super disappointed. I will probably return it depending on store policy. Hopefully with a little more time to research I can find a Shark vacuum with a true floor attachment that won’t break the bank. If not, I will look at other brands.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Vertex Upright Vacuum. We are sorry to hear of your frustration with the Shark. We appreciate the feedback you have provided as it helps us to improve our products.

  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with suction and cleaning, like the different heights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and versatile vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several vacuums over the years. This is truly the most powerful and versatile vacuum we have ever owned. It works very well in all applications.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This Vacuum Sucks!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! It basically moves itself with the sucking power

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Shark Vertex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used once so far, but works great. Purchased this to replace another Shark to have the no hair wrap feature. So far, so good! Only complaint is that it is quite hard to push on carpet, no matter the suction. My last one seemed "self-propelled".

    I would recommend this to a friend