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Customer Ratings & Reviews

$385.00
Save $94.99
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2033 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,033 reviews
  • Rated 4 out of 5 stars

    Bob

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good suction on both carport and hardwood floors v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE, especially if you have dogs!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE!!!! I would give it a 10 star if I could. We have 2 dogs that shed a small dog each a day, this gets up all the hair, it’s not too loud, not too heavy. Literally perfect. Everything we were looking for in a vacuum without spending a fortune!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This sucks everything up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, heavy at first but that was my own learning curve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wont last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year without issues then 18 months motor dont work. Works very good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to leave your review. We're disappointed to hear that the motor on your unit has stopped working, especially after previously having no issues. This isn’t the standard we strive for, and we understand how frustrating this must be. We’d appreciate the opportunity to make things right. Please give us a call at 1-855-427-5127, where one of our product specialists will be more than happy to assist you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Returning item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the service yesterday .The two employees are very helpful and I’m happy to go back to the store again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm still not sure if I prefer this vacuum to a regular brush vacuum. Seems like sometimes I have to go over an area multiple times to get pet hair off the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum! Couldn’t have asked for anything better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so plush capable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum was easy to assemble, had great suction but rollers kept getting clogged on new carpet. Had to keep stopping vacuum to clean ends of rollers. I would not recommend this vacuum is you have a plush carpet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best vacuum cleaner, it leaves folders super clean, I can vacuum under furniture and in small spaces with the accessories it has. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing, differnet setting are very useful for different surfaces, and is easy to dump dirt. would trade in my dyson for it, if i didnt love the cordless feature so much. but performance wise would say is just as good if not better then my dyson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outperforms all other vacuums that I have had over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it's light and moves according to your edges and corners did perfectly and covers a lot of space with one barrel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this item on sale and it was the best and was recommended by on of the people I store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vacuumnater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love the lift away to vacuum under furniture and the couch and steps attachment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for all types of floors.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such Power. Carpet standing tall and clean again. No need to change heads for different floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Vertes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective for basic cleaning. Not great on pet hair. Picks up going forward but then often spits out a clump when pulled backwards. Would recommend for basic cleaning but not for households with long haired pets.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Vertex. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great vacuum, short hose.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alaways enjoyed Shark vaccums, good sunction and features. Only problem is they have very short cords for when you need to detach the unit to each hard to reach places. If they had longer hoses, they would be perfect. Though you can spend more money and buy a longer hose if you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality machine that picks up and has great suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. We use it mostly on vinyl flooring. It picks up eveything incuding hair from our German Shepherd. We highly recommend this vaccuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark vacuum, it’s the perfect vacuum if you have dogs . I highly recommend it

    I would recommend this to a friend