Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2072 reviews
(2,072 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Carpet cleaningCons mentioned:Weight
Rated 5 out of 5 stars
great on carpet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, a little heavy but is great on carpet
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 4 out of 5 stars
Good sweeper
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great suction. Great versatility. Love the self cleaning head. Only problem hard to tore apart
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly could say with confidence that this is the best vacuum I have ever used. It has great mobility and flexibility, spectacular controls and device attachments, and is just overall fun and easy to use. I have definitely got such a great vacuum for a very reasonable price!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Strong power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for cleaning rugs and cafets. It sucks strong and roll well on any surfaces.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I love this vacuum! I am not surprised since shark has never disappointed me!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Versatile and light vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner, very versatile and light with great suction. Easy to clean and mantain.
I would recommend this to a friend - Pros mentioned:Carpet cleaningCons mentioned:Weight
Rated 5 out of 5 stars
Shark the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love a shark vacuum. This one is a little on the heavy side, but work so good.
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Real good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful machine, easy to use. Always been a fan of shark products
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Works like a charm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister just bought a new house with 2 stories. She wanted this one for upstairs where all the bedrooms are, where all the carpet is. She absolutely loves this thing! Sucks up like crazy! And can get to everything. I bought the warranty so she wouldn't have to worry for awhile and could get Best buy to fix it if any issues arise. Works great. Easy to push and turn. Expensive but Worth it.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has held up well throughout the years. I did have to replace it once but I had warranty so it was an easy swap.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Corgi tested!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum especially for a home with 4 Corgis!!! Love the variable floor height adjustments and the versatility to remove the canister for hard to reach areas under tables and on stairs. . I have owned it since May and do far no issues at all! Love it!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Received a damaged Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly believe this vacuum is amazing. However the only reason I’m rating it 3 stars because I ordered for delivery. My box arrived and it was damaged. It worked great for 3 days; then I noticed it wouldn’t turn on. I do believe I received a damaged product from shipping.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi John,
Thank you for taking the time to leave a review.
We sincerely apologize for the situation you faced with the condition of the box containing your Vertex DuoClean vacuum. Additionally, we're truly sorry that the unit hasn't been functioning properly after just a few days of use. This is not our usual standard, so please contact us at 1-855-427-5127; we'd like to investigate this matter and assist you in getting the best experience from your product.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Loving it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because my dyson was losing suction and needed replacing. The shark is lighter amd more manageable than my dyson and the animal hair attachment is great to vacuum furniture. I would recommend this vacuum to friends and family.
I would recommend this to a friend- Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Lightweight and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product. It is Lightweight with a lot of power. It is very easy to clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
This Has Made My Life a Lot Easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it a few weeks, but i love it, especially considering I'd been manually sweeping my LVP floors. It works wonderfully. I couldn't see a speck of anything after i finished vacuuming... annnd fast!!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome! Strong suction, easy to use, cleans great.
I would recommend this to a friend - Pros mentioned:Overall performance, Suction
Rated 5 out of 5 stars
Powerful Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and strong suction. It vacuums so nicely.
I would recommend this to a friend Rated 5 out of 5 stars
Didn’t regret this purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Dyson we had previously! We have a German shepherd and the amount of dust and hair this vacuum pick us up it’s amazing!
I would recommend this to a friend- Cons mentioned:Weight
Rated 3 out of 5 stars
Not what I had expected :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Shark Navigator DLX which I loved. The hose ended up tearing where connected to the sweeper so no replacement part was available. I purchased the Vertex DuoClean PowerFin Upright. This new machine is heavier and the roller keeps turning on the red light when I vacuum over throw rugs (that didn't happen before). The roller also seems to make the machine harder to pull back (even when on the high carpet setting). The waste bin is small so i have to keep emptying because i have a pet. I let the return date go by, but if I could do again I would not purchase this vacuum cleaner.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Vertex, and that your Shark Navigator is having issues with the hose. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve had in a long time. I use to only use Dyson, but they kept breaking easily. An employee suggested the shark and I’m so glad. It’s awesome! I dusted my blinds with it today and it worked better than anything & didn’t take very long. My Akita’s hair doesn’t get clogged in it like it did with the dyson. My kids love that it can be used to sweep also. When my kids get married they are getting one from me!
I would recommend this to a friend



















