Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,045 reviews
  • Rated 5 out of 5 stars

    Amazing suction!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly amazing suction. You won’t be disappointed with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. The power is great and the cleaning is easy

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Stop researching and start cleaning effortlessly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally ditching Dyson, spent about a year looking at various vacuums (robot, stick, etc.) and finally pulled the trigger on this machine. Setup is quick, suction is unmatched and the amount of “stuff” it picks up will amaze you.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Pricey, but well worth the money.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Definitely as advertised. We definitely prefer this over the Dyson

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best vaccum if you have animals

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has 3 dogs and 3 cats, this vaccum really does an amazing job getting into the carpet. This vacuum does a DEEP CLEAN!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Shark vacumes last for almost ever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Shark vacuums, my husband has replaced his choice vacuum 3 times with the same product. One Shark vacuum and you won't have to replace it for years. It's a great Vacume

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally shark is my FAVORITE brand for vacuums. Ive never been unhappy with a vacuum i have purchased... until now. Pros are great suction, long cord.... and ... thats about it i think. CONS: headlight feature ONLY works WHILE using any brushroll setting - as soon as you switch to the wand the headlights go off (when vacuum shopping the headlight feature is a REQUIREMENT for me, which this vacuum advertised "LED HEADLIGHTS", however didnt mention the limitations to this features availability. Power button is poorly placed and often has to be pressed several times before it actually powers the vacuum on/off. Brushroll settings toggle switch placed in a weird, almost inconvenient, location. There are both pros and cons with this model.. the headlight feature was the selling point for me.. turns out i was mislead. I even read A TON of reviews. Really really disappointed. Wish i had never purchased this vacuum. Way too much money for me to be this disappointed in it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you so much for sharing your honest experience. We're truly sorry to hear that this vacuum didn’t meet your expectations, especially as a long-time Shark fan who’s always been happy with our products. We know how disappointing it is to feel let down by something you were excited about, and we sincerely apologize. We appreciate you highlighting both the pros and the areas where the design fell short for you. The headlight feature, power button placement, and brushroll toggle are all important details, and your feedback helps us better understand how these features impact real-world use. We’re especially sorry that the LED headlight functionality wasn’t clearly explained. That’s something we’ll work on improving in our product descriptions.
      Your voice matters, and we’re grateful you took the time to share it.

      Kind Regards,
      Shark Clean.

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Strong suction

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccum is a very strong suction power, but not sure if the suction will remain this strong after a few years. One thing I dislike about this vaccum is its power button. It's kind of hard to turn on and off sometime. You have to really push down the button for it to turn on/off. Other than that its a great vaccum so far.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many kinds of vacuums and disappointments, and even Dyson, it is by far best that I had purchased. It does exactly what it should. Great features in all

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Grabs all the hair off of my high volume carpet. So glad i chose this one. Shark never lets me down.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Didn’t know I had that much debris !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know I had that much dirt in my carpet. Used this once and was amazed at the dirt it pulled out of the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    A great solution for deep cleaning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase. I bought it because the roomba that I have was not doing a good job cleaning my carpet. This vacuum did the deep cleaning that I was looking for and my carpet is clean and fresh again.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark Vertex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very easy to assemble and is by far the best vacuum I’ve ever purchased. I thought my old vacuum was doing a decent job, that was until I used the new Shark vertex. My carpets look much better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It was an easy purchase and the sales rep had personal knowledge of this particular vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specifically for dog hair and when I tell this machine is amazing. I am very pleased. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about cleaning. This vacuum really pulls the dirt out of our carpets and cleans our new wood floors too. Love the Lift-Away that allows me to clean places without having to move furtniture.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Amazing powerful vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark - Vertex DuoClean has really powerful suction. I'm amazed how my bare floors look after cleaning. Accessories included are nice. If the unit doesn't turn on, just ensure all connections are securely clicked into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark really makes great products. I have owned several vacuums and they have all been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vaccum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! I’m sad they discontinued this :/

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    BEST VACUUM EVER!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST VACUUM EVER! I have owned many vacuums in my life, other Sharks and other brands, this by far is the best model I have had. Suction is perfect! So strong and works so well! Love this thing!!!

    I would recommend this to a friend