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Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,072 reviews
  • Rated 5 out of 5 stars

    Great vac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we've every owned! Had it for a month now n it sucks up hair (3 cats) without clogging or leaving any behind. Works great n goes directly from hardwood to carpet without skipping a beat, even if you forget to change the floor setting. The dual roller head really works great. Vac is expensive but you get what you pay for, especially compared to your typical <$150 store vac. Carries easily as in the item description & pictures. Only downside we've found is that there isn't a proper storage spot built into the vac for the small roller attachment but that's getting really nitpicking. Great vac & the rose gold color scored me bonus points at home!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Shark vacu5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great, but is heavy. You can not move it easy to everywhere. You can not go under a small space like under the sofa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark vertex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark vacuums are the best! This one is easy to use..not too heavy and works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really sucks! Works like a charm and sucks up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied. Vacuum suction great. Detachable cannister very convenient. Great for pet hair. Good on multiple surfaces top to bottom

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark vs Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Purchased this for my son, because he purchased a Dyson which is TERRIBLE. They work great at first and then....not so good. The Shark - is a reliable and tough vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it. This vacuum is AMAZING, my only complaint with the purchase is with best buy and not the vacuum. I love that it can go from carpet to hardwood with a quick flip of a switch

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Has great suctuon to get dirt that you dont even know is there off hardwood floors!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power; couldn't believe how much it picked up the first time I tried it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. I have hardwoods and carpets and this works beautifully on both of them. The hose is a little stiff initially, but becomes easier to work with the more you use it. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Happy in Aiea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.! I am not finding that I need to stop the vacuum and untangle hair as previous vacuums. And the amount of dust the vacuum sucks up is an eye opener!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I am a rottweiler and husky owner and this vacuum is the best! I will never go with any other brand!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Exceptional very powerfull vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i waited to get this one. I think it is way better than a Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great vaccum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it about a year ago. works great no complains

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Ridiciously powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really powerful vacuum and took a minute to get the hang of. Seriously the floor settings on this are important to use and make all surfaces clean in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how versatile the vacuum is! The brush roll in front helps pick up beautifully and the suction really deep cleans! The floor options is just as awesome as well! I say get it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great! The best vacuum I’ve ever had! Super powerful! I have two dogs, one sheds like crazy and this vacuum cleans the mess right away!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It sucks big time! Amazing product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My carpet has never felt cleaner! Picks up everything the first swipe. We have a toddler and another on the way, so we needed something strong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Warranty!!! They don’t honor - period!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum carpet floor attachment quit working. Contact customer service for the “lifetime” warranty figure it will be no problem. Nope big problem. They verify that it is not working and say it is not covered in warranty. WHAT??? So I have to pay $32 for new carpet attachment. Pay over $400 for a vacuum that has a VIP lifetime warranty that Shark hides behind. Even worse when I receive new part I see that this is a poorly designed component designed to fail as it is made of a cheap rubber that will fail. Bad design Shark and I am sure you know this is an issue. In the pic the top one has failed due to a compressed rubber seal that renders the vacuum useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Worst ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst vacuum ever bought. The $59. Dirt devil cleans carpet better than this. It does nothing for pet hair. The only positive i can say, has long cord and when using the handle for long reach, it has good suction.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your AZ2002 has disappointed you. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean