Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2072 reviews
(2,072 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 2 out of 5 stars
First Time Disappointed with a Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous shark vacuum died right before I was to have guests over. I have been a huge Shark fan since 2014. They seemed to die every 3 years or so but because they were powerful and relatively inexpensive I overlooked that. Naturally when my previous one died I immediately looked for another shark vacuum to replace it. I have laminate flooring and tile throughout. A floor attachment was a necessity to me. After a quick search I found a lot of shark vacuums didn’t come with a floor attachment anymore. I found this and maybe one other model that I could not find at a store near me. The other model was slightly less expensive than this one but because I was expecting guests I bit the bullet. I told myself “it’s a shark, it’ll be great”. It just last more than 2-3 years. I knew prior to purchasing it was not a floor attachment but actually the bottom portion detached from the stand up portion. Although it was not ideal I had no idea how frustrating it would be. This vacuum is powerful, sure but the functionality is lacking. Since it is not a floor attachment the hose is still attached to the base. The base is obviously not on wheels. So you have to either hold the base and the wand the entire time vacuuming or put the base down flat on the floor. Carrying both the base and the wand doesn’t seem so bad until you realize you have the entire house to vacuum. CAUTION: if you put the base down you can’t extend the wand as you normally would as the base will fall. Powerful machine but am super disappointed. I will probably return it depending on store policy. Hopefully with a little more time to research I can find a Shark vacuum with a true floor attachment that won’t break the bank. If not, I will look at other brands.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Vertex Upright Vacuum. We are sorry to hear of your frustration with the Shark. We appreciate the feedback you have provided as it helps us to improve our products.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Shark win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it suction so great it lifts carpet lol ! Amazing
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Incredible Vacuum Power!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has incredible vacum suction,and it keeps everything enclosed!,Really has been the best Vacuum I've ever Owned!
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
New Shark Vertex
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used once so far, but works great. Purchased this to replace another Shark to have the no hair wrap feature. So far, so good! Only complaint is that it is quite hard to push on carpet, no matter the suction. My last one seemed "self-propelled".
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the no tangle roller! My long hair has always been a problem clogging up traditional rollers. Excellent suction and easy to clean. Best vacuum I’ve ever purchased.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks really good. I love it. I really like the non hair getting stuck on the rollar idea
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cleans like a Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working like a charm. I am really happy with it. a friend used it and liked it so much that she was going to get one for herself.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic Product!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this Vacuum!! It works Great and does So Much!! Great Buy!!!❤️❤️
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum seems to vacuum up dirt from underneath the foundation of my house. I can't recommend this vacuum enough.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
All cleaned up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little carpet cleaner, its easy to use wet or dry.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vacuum specially if you have dogs, vacuum picks up everything
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Shark attack
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went over two rooms that had been vacuumed with our Dyson. Couldn’t believe how much dirt was picked up and how it lifted to carpet. Great purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Does the job well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I use it every day and it continues to amaze me.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Game changer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this vacuum. It's worth every penny. It does a phenomenal job on hardwood and tile, and the carpets are so clean now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Wont last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 1 year without issues then 18 months motor dont work. Works very good.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for taking the time to leave your review. We're disappointed to hear that the motor on your unit has stopped working, especially after previously having no issues. This isn’t the standard we strive for, and we understand how frustrating this must be. We’d appreciate the opportunity to make things right. Please give us a call at 1-855-427-5127, where one of our product specialists will be more than happy to assist you.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks! My wife and I have 4 cats, and this thing takes care of it all. I love it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong performer, gets all that pet hair cleaned up and floors/carpet clean
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Self propelled wonder.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Shark vacuum. I am very impressed with the improvements made to the large vacuum. The machine runs better with great suction. self propulsion, etc.
I would recommend this to a friend Rated 5 out of 5 stars
Versatile and light
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, keep floors clean. Even with 3 dogs. Lightweight.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
It really sucks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I’ve had in such a long time! It pulled up so much more than my Dyson!
I would recommend this to a friend



















