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Customer Ratings & Reviews

$279.99
Save $200
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2033 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,033 reviews
  • Rated 1 out of 5 stars

    Expensive crud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jenny,

      Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Easy to use on various surfaces. The canister is easy to empty and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Jaws on wheels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to devouring dirt on your floors/carpet this is Jaws on wheels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum has worked fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I thought our other Shark vacuum was dying. Instead, we just had to thoroughly clean the filter and ultimately replace the filters on the old one. This one has worked so far, but we haven't used that incredibly much. We have several pets, and this one seems to collect the hair well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the best suction capability of any vacuum I have ever owned, and is light and very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum cleaner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful machine. Easy to use. Love 3 option setting for different types of floor surface.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have ever owned. Would suck a cue ball through a garden hose.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Dyson ball vacuum, the shark works so much better. Especially with cleaning up after dogs

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is great and nothing flings back at you when vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I only regret not getting it sooner. I have 3 dogs. A German shepherd, a huskita, and a pit bull with a lot of hair. Great at getting it all up and it has headlights to make sure it gets all the dirt. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson Vac that I've been using for years and was reluctant to part with it. When it became difficult to get parts, the repair shop suggested a ball design, which I didn't want. When it finally died, I bought the Shark Vertex and to my surprise, I liked it better then the Dyson. I saved some money too!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Doggie mess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great relized how worn out our other one was. Sucked up lots of dog hair and sand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I’ve ever own! Easy to use and it can be use anywhere around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Shark Vertex Duo Cleam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. This is my second shark. I wore the previous one out. This works does the job on tile floors and also thick carpet. Easy to navigate with the swivel. I like that I don't have to clean dog hair and my long hair out of the roller brush. My only complaint is I wish the power wand and hand held had lights in them like my older one. Other than that I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! It gets the job down and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Does the job. Very powerful machine.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    oscar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine it really has power to it im really satisfied with the Shark Vaccume

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky but, works great!!! Easy to handle, easy bin clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works as well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Great at picking up chicken feathers, and dirt on both my hardwood floors and the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Very good all purpose Vacuum cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really powerful, and does the job really well. The rolling fins makes sure you capture all the small pieces of paper and fabric materials on the floor.

    I would recommend this to a friend