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Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,045 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Shark Vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum overall. Sorta pricey but very worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Really like this Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever owned. Works great on hardwood floors and deep plush carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Where have you been all my life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It is the best one I have ever had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive crud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jenny,

      Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum. a little expensive, but i guess it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were professional & committed to great service.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Beat mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, sucked up dirt my old vacuum missed. This thing is a beast, no tangles and has little to no problems with larger objects

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good but tempermental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable but temperamental. Everything has to be clicked in place. We got this since we have a shedding dog. It does do a good job it's just a little tricky to turn on sometimes if one of the many clicks/attachments are not in place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cleans the fur.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum pulls up dog hair very well. east to empty.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Try for yourself, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pulls the dirt and pet hair out of carpet, compared to my old hoover vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Incredible suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible suction. Amazed at how much dirt is picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. I have several animals and it clean great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are coming from the Dyson pet version which we loved by holy cow are they proud of their product. Our Dustin quit working so we decided to check this one out. We are glad we did. It is a little more bulky than the Dyson but we love the lift off feature. It does a great job on hard wood or carpet. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with a previous shark given to our daughter, we love the cleaning ability of this equipment. The one major defect to me is the shortness of the hose, or the hose plus “tube”. We have very tall ceilings and fans. It becomes impossible to reach some of those with the length of attachments available. This model has the power on the handle instead of the canister which is much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Powerful cleaning tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cleans quickly and seems to move on its on which makes cleaning large areas a breeze. Has 3 settings: Hardwood, low pile carpet and Heavy pile. All work flawlessly so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but missing the LED Light on the handle.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of the shark products above the others however I was very disappointed that this particular model did not come with the handle LED lights. It did come with them on the floor but it was a huge mistake removing them from the handle. I found it extremely beneficial to be able to use the lift away and the extended hose to get my ceiling corners or other hard to reach areas and the LED light showed me what I wasn't seeing with my eyes alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is the way to go

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this item so much. I am getting ready to purchase a new one for my winter home so that I don't have to carry it back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the brand and this one is the best shark we have purchased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use and works as advertised best vacuum on the market

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Beats the Dyson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far - better than my old Dyson. Excellent suction

    I would recommend this to a friend