Customer Ratings & Reviews

GREAT! Works NICELY on both thick and thin carpets AND hardwood floors. Goes UNDER the beds, too! (lots of hard to get to animal hair hides under there!!!!)

Works better than my Dyson. Great on stairs and blinds too.

I was surprised at the power it has for pick up. Easy to use .

Works great so far. Very effective at picking up dog hair.

Very good quality will never switch to a different brand

Loved this vacuum at first. Worked absolutely great. But I have dogs and it's been 2 years now and it clogs up very easily and they wheel fell off. So after paying $450 I would expect it to last longer.

Great value...I would highly recommend buying a shark

Vacuum worked beautifully on hard flooring but was extremely difficult to push across carpet. I had to return the other and was promptly issued a refund.

Really, really good vacuum cleaner. Until the brush head stops working. and it *will* stop working. Shark considers the entire head a "wear" part so anything that happens isn't covered by the warranty. But they'll sell you a new head piece. If you get this, make sure to get the BestBuy plan on it because, when something happens, Shark doesn't cover it.

Great product, even greater results. Is worth the price

works really well and very happy with how it cleans

Horrible! Does not pick up cat hair at all. The "lift away" section falls off all of the time AND it's quite heavy. It goes all by itself, which you would thing would be a good thing. NO! My arm hurts from trying to get it to go where I want it to go. It has a mind of it's own and takes much longer to vacuum that my old Shark Navigator. DO NOT BUY THIS.

I’ve always used sharks and what this felt like an upgrade ended being a waste of money. It works awesome at the beginning until it just burns. It’s heavier and harder to Navigate than other models. So sad to have lost out on so much money in about 60 days.

Good suction. Unfortunately, the front has an air output that blows the stuff you're trying to vacuum up away from you. Not a good choice for a upright vacuum.

Bought the Rose Gold edition for my wife for mothers day 2021 (our vacuum had died recently so figured splurging extra on a better vacuum would be good) . Current date of review is 9/16/2021. Instead of being able to vacuum my home, I have to come on here and inform everyone that for some reason, without any type of loss of power, electrical pulse, or breaker tripping, the vacuum has decided it was completely done. No power from any outlet, while everything else works perfectly fine. We dont even have carpet, literally all hardwood, single story 1600 sq ft home. Beyond surprised by this failure. Expected much more from a Shark product. will never buy again. The vacuume worked amazing until it died after 3 months.

Love the new design. Vacuum overall is a bit heavy though.

Bought the vacuum Thanksgiving weekend. Worked great for a few months, but died today (March 26). This is the second vacuum like this from Shark that I have purchased and both died in less than a year. Not happy to spend almost $300 on a vacuum and have it stop working in 4 months. We'll see if Shark stands behind their product and warranty.

Works great. Great power. I went to a major, well know vac and I went back to my Shark. It works better than the more expensive brand!

Best vacuum I have used. Works good on carpet and tile. The roller in front can get a lot of pet hair stuck, remember to clean.

The Shark Vertex is exactly what I was looking for in a simple vacuum. Strong suction, easy to manage and maneuver, and simple.