Customer Ratings & Reviews

We had a Shark Professional Rotator for years that unfortunately broke. We purchased this one as a replacement for double the price. We feel the old one was better. Rollers constant get jammed with throw rugs

When this vacuum was working it was working very well; the amount of dirt and dust that it collected was quite impressive. At about 5 minutes the vacuum shut off and has never worked since, thankfully i’m still able to return it.

This product is absalutly amazing cant live withiut

I purchased this less than 2 years ago and it has literally quit working! I have had several Dyson and then switched to a shark and loved it so I assumed I’d love this one too. WRONG! I am so disappointed in this vacuum.

Powerful vacuum for the price ,love the color as well been a shark buyer for years

After putting this together, I turned it on. It worked for a second, cut off, and has not worked since. I'm taking this back.

My upright recently broke so I was happy to give the newest Shark a try. First impressions are it is a very well made and powerful vacuum. It’s very easy to setup, pretty much take it out of the box and snap it together, instructions included but not needed. In my first run through the house I was amazed at how quickly the dust cup filled up meaning there was some gunk in there that my older vacuum couldn’t get. This vacuum has some serious suction and the double brush rolls with new fin design obviously is doing a better job than my older Shark did. This model is excellent if you have pets as after a few uses with my old vacuum I’d have to clear out tons of rolled up pet and wife hair from the roller manually. A not-so-fun job, but when I went to do the same here (out of habit) I was actually shocked that I didn’t see a single hair on either of the rollers. I don’t know how it works but the “self-cleaning brush rolls” seem to function as advertised. The LiftAway feature is good when you are using the wand and need more mobility. It allows you to remove the motor and dust cup from the body and either leave the rollers behind for cleaning above the floors or get into tighter places on the ground. For example, I use it to get spiderwebs out of the corners of rooms or dust that has collected on the air inlets on the ceiling. My whole family suffers from allergies as do a lot of folks who live in Central Texas so to combat that I use high quality air filters and vacuum frequently, at least once a week. The sealed system and HEPA air filter keeps the dust and other fine particulates like pollen that makes its way indoors in the spring from being picked up off the floor and thrown into the air for us to breathe in. The only downsides are it is a bit heavy so taking it up and down the stairs can be cumbersome and it doesn’t turn quite as easily as other vacuums, but this is the compromise for a sturdy, well-made, premium upright. Pros: Powerful suction Dual self-cleaning brushrolls Long power cord Liftaway Features Great for Pet Hair Allergen HEPA filters LED Lighted Cons: Heavy Overall, highly recommend this Shark to anyone who is In need of a new powerful upright cleaner.

It sucks but that's the end of the pros of this vacuum IMHO, unfortunately. The collection bin is deceptively small and you have to open it from the bottom where all the debris comes out. The brushes still had long hairs wrapped around them. The brushes will not turn off for hardwood floors and the brush rollers only went to about 2" from the edge of the head so you can't get along baseboards. Back to Dyson for us!

Great product at a great price. I love the removeable canister.

Heavy kind of disappointed My last one was very light.

Its really finicky. Just bought it and regretting this purchase . when trying to go from floors to carpet it doesnt seem to register, so I have to shut it off and then turn it back on for it to actually work on the carpet. 

Purchased this product for my job, and it works very well.

Loved my old shark vacuum and I love this one I have now

If you've owned Shark vacuums before, you'll be very familiar with the style and features of this one. If you haven't, get ready to be amazed! Right out of the box it is very easy to get it put together and be ready to use it. It only took me a few minutes to get the pieces together and I was ready to go! I found the included instructions were very easy to read and understand. It comes with all the usual attachments line the crevice tool and small brush attachments. One thing I like to do when testing a new vacuum is to first vacuum my entire house with my old vacuum, and then do it with the new one and see if it picks anything up. I fired up this Shark and away I went. After vacuuming my entire 2400 square foot home I was amazed that I had almost a full cannister of dirt that this picked up. That right there tells you just how good this vacuum is! My old vacuum was no slough either...it was from probably the biggest known name in vacuum makers right now. Some of the other things I love about this vacuum are the light! You'd be surprised how many vacuum manufacturers don't put lights on the front of their vacuums these days. While I don't usually vacuum in the dark, it is nice to have a light to see under couches and coffee tables and things like that. I also love that you can take the cannister off the base of the vacuum and use the wand to get to stairs and ceiling corners and things like that. It nice to not have to lug a huge vacuum around for things like that, because this vacuum is on the heavier side. Overall, I would highly recommend this vacuum. Especially if you have pets! We have a little Boston terrier and he sheds a lot on the couches and floors. This makes it very easy to clean up after him.

*Warning Dad joke* This vaccume really sucks!!!!!!

Great vacuum. Lite weight easy to maneuver around.

Power switch doesn’t operate as expected. Planning to exchange this product for another.

Worst vacuum I've ever purchased. It does not work well on hardwood floors and barely works on carpet. The "power fins" take a miracle to get going and stop faster than a speeding car when it sees a cop running radar. The $120 Bissell works much better.

Bad balance on unit longer hose and better brush attachment needed. Overall good value

I found the product substantially cheaper and Best Buy’s response was pitiful. I will not buy from them ever again.