Customer Ratings & Reviews
- Model:
- 1016968
- SKU:
- 6553269
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Realtouch Shiatsu Plus Cordless Neck Massager for its overall performance, heat functionality, and massage quality, with users saying it "really hits the spot" and provides a "great massage for neck and shoulder." Users also appreciate its ease of use and good battery life. However, some customers find the massager to be a bit awkward in size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heat functionality, Massage quality
Perfect for short time
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product when I feel knotts in my neck. The heat is a nice touch because I am cold all the time. There are a few different patterns the massage rollers will go. I recommend purchasing and testing out yourself.
I would recommend this to a friend Massage thing is ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but really only able to keep in one spot due to the rigid u shape. Would love to be able to move around the neck and back a little easier.
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .We're always eager to hear about people's experience with our products, so thank you for taking the time to leave this review! Suggestions and feedback like this enable us to identify ways we can constantly improve our products. If you ever need to talk directly to our team about your experience, you can reach us at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
- Pros mentioned:Heat functionality, Overall performance
Got for xmas 2025
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works real well on neck, has heat which is amazing, relevies uour pain fast
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use!! Perfect handling straps for the hands to move massager n control it!! Not heavy. Good material!! Really helps n dirs great massages!! Highly recommend
I would recommend this to a friend - Pros mentioned:Heat functionality, Overall performance
Great neck massager at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had two cervical fusions and my neck gets sore easily so I got this in hopes it would help relieve some of the pain and I must say it certainly does. Love that it has heat which helps with the massaging. I wish I had gotten something like this a long time ago
I would recommend this to a friend - Pros mentioned:Massage quality
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels good but just wish it massage the side as well
I would recommend this to a friend - Pros mentioned:Heat functionality, Overall performance
Good enough that the wife wants to keep it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because wife wanted it. Have had a few of these over the years. She says its the best one so far and uses it a couple times a week over the past month. Gets warm enough and she likes it, so we are keeping it.
I would recommend this to a friend - Pros mentioned:Heat functionality, Massage quality
Intensity controlled massage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combination of heat and shiatsu massage provides a convenient solution to neck and shoulder stiffness and tightness. The fabric handles allow increased pressure and intensity wherever needed.
I would recommend this to a friend - Pros mentioned:Battery life, Heat functionality
Good power and battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cordless massager. Battery lasts for a good while and the massage strength can be adjusted. Also has a toggle for heat.
I would recommend this to a friend - Pros mentioned:Battery life
Sharper Image Shiatsu Neck message
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked perfect for what I need and as an item that’s rechargeable, the batteries seem to last a while before needing to be charged.
I would recommend this to a friend - Pros mentioned:Heat functionality
Massage on the go
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Heat option helps. Could be a little stronger.
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maggages well and all settings are good, recommend this unit.
I would recommend this to a friend Neck massager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is fine. I like the fact you can adjust to different areas around your neck and shoulders
I would recommend this to a friendBrand response from MS Customer Service
Posted .We really appreciate you sharing your experience with our Sharper Image Realtouch Shiatsu Plus Cordless Neck Massager. What you share helps us ensure we're maintaining the quality of our products and the satisfaction of our customers, so if there's anything we can do to make your experience even better, let us know by contacting 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
- Pros mentioned:Battery life
Perfect Travel Companion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like using this on the plane. The battery lasts quite a long time of use.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for stiff neck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend for daily use, but definitely works for when your neck is stiff or sore.
I would recommend this to a friend - Pros mentioned:Massage quality
Great massage for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage for neck and shoulder i really enjoyed it and I am happy to have it.
I would recommend this to a friend - Pros mentioned:Heat functionality, Massage quality
10/10 Recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Highly recommend. Applies heat and massages those deep spots you just can't seem to get to.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Relaxation Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well engineered and relaxing. It is quiet and easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
It’s nice and really helped with my neck pain.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice and really helped with my neck pain. It was a little pricey but overall I enjoy wearing it and it does help.
I would recommend this to a friend Good Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works exactly as advertised. Charge does require some monitoring.
I would recommend this to a friend