Customer Ratings & Reviews

SimpliSafe provides multiple options for starter sets that fit individual needs. The price is great, and the iPhone app is easy to use.

We wanted something that would help us feel safe without paying a company to monitor the system. You can pay for monitoring but we chose not to. I like that it has 3 settings (off, home and away). It has 4 door monitors and 2 motion sensors, which was just enough to cover any ways to get in our home. It was pretty easy to set up but when we had a question the customer service was quick and helped. I feel safe enough that I can sleep again!

Very easy to set up. Reliable and effective. The only thing is I would have loved if cameras were included.

Good quality product. Very easy to install and works fine. works as described. One con: the sound of the siren is not loud enough compared to my old system.

SimpliSafe is a great product at a great price. Easy to set up and use.

Works great and super easy to instal myself, makes me feel a lot better on my own!

Easy to set-up. Easy to use. Nice App. I feel safter already.

Works as described .. easy to install plug n play and easy to protect

Gifted to brother for new place and he is well pleased. I have used SimpliSafe for years and continue to be pleased. Added video doorbell, second keypad, two key fobs, two panic buttons, and 4 wireless cameras. App works beautifully.

Easy setup and manageability from my app. Only issue is that some of the adhesive isnt as strong

This system is outstanding. Super easy to setup and very user friendly. I would highly recommend this to anyone looking at self setup systems! The only drawback is to use Google Home, you have to purchase the highest tier of monitoring. We have Nest cameras so we didn’t need any additional cameras for the higher monitoring tier to make sense so that is the only issue I have.

First off- Best Buy had the cheapest price for this bundle AND it came with two bonus products for free! Shipping was great it came within 2 days. It was SO easy to hook up- step by step instructions are told to you through the main base. I have an older house and the front and back door sensors fit and work perfectly. The alarm set up is easy and figuring out how to work it and change settings is very easy (I’m a 35 yo woman who set it up myself) I have a 1300 sq ft house and this bundle was perfect. The alarm is VERY loud I can hear it across the house. 10/10 recommend.

Easy to install and operate reasonable price exceptional quality

I recently purchased the SimpliSafe 8-piece kit, and while I was initially excited about its features, I quickly realized that many of the capabilities I was most interested in are locked behind a subscription paywall. This has left me disappointed and questioning my purchase. For example, you cannot receive notifications when the alarm is triggered or activate/deactivate the system remotely from your phone without subscribing to their Interactive Monitoring Plan. These are basic features I expected to be included with the purchase price of the system. Unfortunately, they’re only accessible if you pay a monthly fee, which feels unreasonable for something as fundamental as mobile control or alerts. On top of that, the Android app is glitchy and frustrating to use. During setup, I encountered issues when configuring individual sensors. Specifically, when I tried to adjust the "alarm mode" for a sensor in the app, it wouldn’t let me change the setting. The interface feels unpolished and unreliable, which is disappointing for a security system that depends on smooth app integration. Overall, if I had the chance to buy again, I would choose a different brand—one that doesn’t lock essential features like notifications and remote control behind a subscription. A better-designed app and more transparent pricing model would have made a huge difference. For now, I can’t recommend SimpliSafe unless you’re prepared to pay for the subscription and deal with an app that still needs significant improvements.

Best value bundle you can own from SimpliSafe for your home security. I purchased this on sale for $149. Best deal I’ve ever spent on home security. Add-ons available as well if you ever wish to expand to more sensors and motions and cameras and etc.

Simple, easy to set up and works well. Some fancier features are paywalled behind a subscription but the free ones are sufficient for a basic entry detection system. Latches onto 2.4ghz wifi, not the 5ghz network. If there was one improvement I would like, it would be to allow pin lengths of 6 digits instead of 4.

Outstanding value. I was an ADT customer for over 15 years. The SimpliSafe system is easier to use and I haven’t experienced any of the issues I had previously with performance. It was very easy to install too.

Base is not connecting to one of my senors. I place in the middle of the home for a good connection but when I open the back dooor the almost doesn’t trigger. Other than that great security system

I am so impressed by the Simplisafe family of products. A huge amount of engineering and thought went into them. Just opening the box and seeing how much care was done in the packaging really impressed me. The documentation for set up and configuration was easy to understand and follow. I had the system up and running in 3p minutes.

I got this for a Christmas present for my brother and his family setting up a new system at their new home. They were very excited and say that the system set up and program has been amazing. They are even going to be buying more to add on with the same product! Very happy about giving this gift!! Love they are happy!!!