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Customer Ratings & Reviews

Your price for this item is $83.99
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The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 568 reviews
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wi-Fi lock for the price I paid for it and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best auto door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Less expensive , better quality. Value for money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simple Safe Door Bell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and is easy to use. Installation was easy too

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Looks nice. Pay attention to compatibility!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking lock, but will not work with the slim kwikset locks, which to me is more of a kwikset issue than Simplisafe. On me because it clearly states that it's not compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security, easy to install. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It is easy to install and easy to use. I would recommend this product to anyone especially if you have teenagers who like to loose their keys often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You must have a subscription 4full functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this not realizing that you had to have a monthly subscription to use all functions including remote unlock with this device. The key fobs were an amazing touch. Sad I had to return.

    I would recommend this to a friend
    • Brand response from Michelle
      Posted .

      Sorry for the misinformation! With the SimpliSafe App, you should have always been able to lock and unlock remotely, even without a subscription.

      Recently, we added app controls for the rest of the system on the app as well. SimpliSafe

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Smart Lock option if already own SimpliSafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock looks great and functions well. I would only consider this option if you already have a SimpliSafe system(which I do have). Installation was simple, straight forward and only took about 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply Safe door lock....Good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just wish the keypad was available in white to match, since my door is also white. However, it cannot be seen when the screen door is closed. Tip: be sure that your door lock operates freely without pushing or pulling the door to operate your dead bolt. If so, you will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions and you tube video helped. Works like it should only thing I don’t like is when you turn the alarm off this lock unlocks automatically also. Not sure if there is a way to cancel this feature or not. All I do is lock it back either from the app or manually lock it back by hand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to install system. I also looks great on the door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great digital lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item easy to install and use. Looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue. The interface is great and super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for this smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is an excellent value! A great addition to my Simplisafe security system. I have expanded my alarm from system a basic package to an alarm system that can compete with my major competitors and the Simplisafe Smart Lock completes my package and at a very reasonable price as compared to other smart locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my current security system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely with my current system. Nice key replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    good lock, but intermittent drop connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lock works great, but will drop connectivity with our wifi every few days. just update firmware, so we will see if that fixes issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The SimpliSafe Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing breakthrough in home security. Just think, you can lock or unlock your door no matter where you are. So many uses for this amazing item. I installed it in about 25 minutes. If I can do it so can you. This also comes with a keypad so in case you don't have your cell phone with you you can still get into your house.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often gets jammed when locking, ensure you are capable of trouble shooting or you’ll be locked out/your door will be unlocked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simplisafe

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplisafe is alright there are much better home alarm systems than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value at $79.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my existing deadbolt as it was not very good quality. But the smart lock works well so far on a new deadbolt.

    I would recommend this to a friend