SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - White

Name: SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - White
Brand: SimpliSafe
SKU: 6368145
Rating: 4.2 (568 reviews)

Model: SS3-LK-WW

SKU: 6368145

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Key Specs
- Lock Type: Deadbolt
- Lock/Unlock Mechanism: App, Keypad, Electronic guest keys (There are several technologies used by smart locks to manage access, such as biometrics, Bluetooth, or NFC. Some locks allow codes to be entered via a keypad or touchscreen; digital keys can often be sent to multiple authorized devices or temporarily shared with guests.)
- Power Source: Battery-powered
- Installation Type: Retrofit
- Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
General
- Brand: SimpliSafe
- Model Number: SS3-LK-WW
- Product Name: Smart Lock - Compatible with Gen 3 home security system
- Color: White
Features
- Lock Type: Deadbolt
- Lock/Unlock Mechanism: App, Keypad, Electronic guest keys (There are several technologies used by smart locks to manage access, such as biometrics, Bluetooth, or NFC. Some locks allow codes to be entered via a keypad or touchscreen; digital keys can often be sent to multiple authorized devices or temporarily shared with guests.)
- Auto Unlock: true (Locks with this feature automatically unlock when certain conditions are met, such as coming within range of a home wireless network or when activated via a mobile app.)
- Unlock Notifications: true
- Shareable Keys: true (This feature allows a single key to be shared with multiple users or authorized devices.)
Power
- Power Source: Battery-powered
- Rechargeable Battery: false
- Battery Size: CR2450 (The battery size required for operation.)
Compatibility
- Installation Type: Retrofit
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Operating System Compatibility: Android, Apple iOS
- Works With: Amazon Alexa, Google Home (Compatible with or able to be connected to other smart devices or applications.)
Warranty
- Warranty - Parts: 1 Year
- Warranty - Labor: 1 Year
Other
- UPC: 843261111760

The SimpliSafe Smart Lock makes sure your door is always locked—even if you forget. It secures your door the minute you arm your system and unlocks when you disarm. You can even set a timer to keep your door locked when you need it most. You don't even need a key. Just use the PIN Pad, Key Fob or the SimpliSafe App to lock up when you're home or away. Installation is simple. There’s no drilling required. Plus, with 24/7 Professional Monitoring—agents will dispatch emergency response when you need it most. It’s seamless, simple and secure. (Requires the latest SimpliSafe Home Security system and a single-cylinder deadbolt.)

Smart door lock: Door locked. Home protected. The SimpliSafe Smart Lock makes sure your door is always locked even if you forget.
Your door is always secure: Locks when you arm your system or automatically when you set a timer.
Instant phone alerts and app control: Keep track of who's coming and going with alerts when anyone locks or unlocks your door with the SimpliSafe App.
No key needed: Use the included PIN pad, your phone or the SimpliSafe Key Fob (sold separately) to unlock the door.
Impede intruders: If the wrong PIN is entered five times, the Smart Lock will notify you.
Simple set up: Get up and running quickly and no drilling needed. Requires a single-cylinder deadbolt for installation.
Slim design: Blends in with your door's decor.
Pro Tip: This Smart Lock will lock up whenever you arm your system or you can automatically lock on a timer.
Comptability: Requires a SimpliSafe Gen 3 security system and existing single cylinder deadbolt

Whats Included

Setup guide
SimpliSafe Smart Lock + PIN Pad

Q: Is this its own lock or does it slide or install over an existing deadbolt? Also what type of batteries does it take?

A: Is this its own lock or does it slide or install over an existing deadbolt? -Niether. You keep the outdoor part of your existing deadbolt, and the internal mechanism, while this replaces the indoor part of the deadbolt. Also what type of batteries does it take? -AA, and they're supposed to last 11 months or something.

Q: What happens if my wifi is down and I need to get in my house. Is there an option to open the door with a key?

A: This has a local pin pad so it does not have to have wifi to unlock if you are in front of it. It would not work if wifi is down and you try to unlock remotly.

Q: Can you remotely lock/unlock the door without the additional billable service to activate/deactivate the security system? I pay for the 1st tier monitoring service which does not allow remote activation of the monitoring system.

A: No. You must have a subscription just like any other remote access for the SimpliSafe system.

Q: I have 3 separate doors to my house and I plan to install a simplisafe smart lock on every door. Will I be able to control each lock individually on its own through the inside wall mount key pad AND APP??

A: Yes you can and it's Awesome! You can set them to autolock on different timers and you can choose whether each one locks or unlocks automatically depending on which mode you have the system in.

Q: Is this lock compatible with a 2" backset?

A: The lock uses your existing deadbolt hardware, so I don’t think the backset would make a difference. It replaces the thumb turn on the inside of the door but uses the existing bolt, tailpiece, etc.

Q: I am planning on setting up the full SimpliSafe system at a later date but I need a lock with a keypad only in the very short term. Will this system work with just the keypad and lock locally (I understand I will not be able to use the app at this time)?

A: Unfortunately, no. The lock is designed to work only with the SimpliSafe alarm base station. The lock has no memory & relies on the keypad PIN codes that were programmed into the base station to work.

Q: Can this be used on a bedroom door? or is it only for main entrance?

A: If it has a standard deadbolt then yes.

Q: Will this lock work stand alone and hook up to WiFi without a simply safe bridge or hub. Is there an app? How does in connect with Alexa devices dot.and echo view 2 10” screen?

A: As someone else already said, this is intended to work with the SimpliSafe alarm system, and will not function at all unless you have one of their base stations and a full indoor keypad. To get full functionality, you also need to have an entry sensor on the door where you install it, and the $24.99/month plan. Without the 24.99 plan there's no smartphone app.

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
It functions well with strong customer support.
I have used this door lock for over 2 years now. It works well with my SimpliSafe base station. I like the auto-lock feature, when I forgot to lock the door. The outside pin pad functions well. I normally only use my phone to unlock the door, so I haven't used the pin pad too much, thus can't speak for how well the number keys fair over the years (whether the 4 digits keys would show wear and tear first or not). On the one year mark, I noticed a small crack on the zero number key, and it eventually widened to break off 30% of the number, showing the foam interior. I contacted SimpliSafe support for a replacement, and they sent me a replacement pin pad immediately for free. I've had no problem pairing the replacement up with my system and have been happy ever since. This company does stand behind their products.
Posted 10 months ago by Pandamania
Rated 5 out of 5 stars
Great smart lock
Very easy to install. This is the second one we bought (2 different doors on the house). You can either screw the keypad on or just stick it on the door. It works with your existing deadbolt. I just push lock when I leave and it locks the door; you can also use the app to lock/unlock. The Simplisafe app is easy to use.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
Posted 3 years ago by JWhit
Rated 5 out of 5 stars
SimpliSafe Subscriber? It's A No-Brainer
Are you an existing SimpliSafe subscriber? Stop reading reviews, this is the only smart lock you need. Not a SimpliSafe Subscriber? Staaahhhhp leaving this lock bad reviews - you're ruining it for the rest of us who do pay to play! I've been on the lookout for a smart lock since moving into my current house about five years ago. I've bounced around between the Ring smart home ecosystem and the Nest smart home ecosystem, but couldn't ever commit to the right lock. I nearly pulled the trigger on the August smart lock on several occasions, but eventually got nervous having to maintain a separate app to lock and unlock the doors. Earlier this year, I also nearly bought a Yale lock due to it's integration with Simplisafe, but eventually decided against it for the same reason as August since the version that also works with Nest is not compatible with Simplisafe. Enter the Simplisafe smart lock.... As someone who was nearly ready to spend 2x-3x the cost of the Simplisafe lock for a smart lock from Yale or August, I was left trying to figure out "where's the catch" when I saw the $99 price tag on this Simplisafe lock. The functionality seemed similar to the other locks I was considering, but the native integration directly into my existing Simplisafe system was the thing that pushed my across the finish line. Finally, I could control a smart lock that played nicely with Simplisafe without having to control is from a completely new app. With an existing monitoring subscription - and yes, only with the monitoring plan - you can check the current lock status of your lock and remotely control it anywhere you have LTE or wi-fi service. Can't remember if you locked the door? Open the Simplisafe app and check. In-laws stopping by to drop off a pie? Open the Simplisafe and remotely unlock the door. Actually, better yet, set-up a personalized "in-law PIN" and receive a text message alerting you when your wife's mom enters your home unannounced via the included keypad :-) BEST FEATURES: -Does not replace your existing physical key and allows you to use the physical key as a backup in case the battery dies in the smart lock -Easy installation - includes everything (including tape to hold your existing doorbell in place during installation!) -Remote lock and unlock -Automatic unlocking of the door when your security system is turned off -Automatic disabling of security system when you enter your pin on the exterior keypad (i.e. no more running to the indoor keypad to turn off the security system before it calls the authorities) -Automatic locking of the door XX minutes after the lock is either automatically or manually unlocked (the time can be customized in settings( -Automatic locking of lock when the security system is armed -Just like the arming/disarming text messages current monitoring subscribers are accustomed to receive, you also receive a text telling you who unlocked each door via pin and which door was locked/unlocked. FEATURES LACKING: -I wish there was a way to automatically arm the security system when "lock" is initiated from the exterior keypad OTHER NOTES: To the negative reviews of this lock related to the lock requiring a subscription to the Simplisafe monitoring program to remotely lock/unlock.......STOP LEAVING BAD REVIEWS FOR THE PRODUCT BECAUSE YOU DO NOT SUBSCRIBE TO THE MONITORING PLAN. This lock is half the price of other locks and IS NOT DESIGNED FOR THOSE OF YOU WHO ARE NOT FULLY INTEGRATED IN THE SIMPLISAFE SECURITY SYSTEM. It's sort of like if you reviewed an Microsoft Surface Pen and gave it a negative review because it didn't work as expected with your Apple iPad. Note: I bought my first Simplisafe Smart lock directly from Simplisafe in September 2019 for my front door. I liked it so much that I bought a second smart lock from Best Buy in January 2020 for my garage man door.
This review is from SimpliSafe - Smart Lock - Compatible with Gen 3 home security system - Black
Posted 5 years ago by FindMe