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Customer Ratings & Reviews

Your price for this item is $83.99
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The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 568 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Whole system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to purchase the base or security system for this otherwise it is useless to you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SimpliSafe Lock is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, super easy to use. The simplicity of this to someone who doesn't do a lot of handy work makes for easy setup and use. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Works great and looks great. Integrates nicely into the alarm system Happy with this purchase. Well done. A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up good not having to use keys again work very well with system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m sticking with this one!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a similar smart lock under another home security service and were hoping SimpliSafe would get one soon. We really like this product because it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great addition to SimpliSafe system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and connect. My overall transition to SimpliSafe has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other smart locks and I like this one more. I really like how you can set a time limit on how long it can stay unlocked before it locks itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. Makes me feel secure and reassured that my home is safe when I’m at home and away.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keypad can open the door from several feet away if you don't want it on your front door, or in a more conspicuous location.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I work very well both keypads and penal control and the lock too. The app is easy to install and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have and pay for simplisafe monitoring this is a no-brainer. Easy to connect and use and connects to the alarm system within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock to have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Makes me feel a little safer and it’s easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to check my lock on my phone. No need to pass out keys anymore. I can unlock door and see on cameras inside what is going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to Simplisafe!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this to our Simplisafe system and absolutely love having it for the door. It works with the door sensor and will automatically lock the door when it shuts (others are on a timer and doesnt matter if the door is open or closed) It's nice to check from my phone if the door locked and I can unlock it from anywhere if needed. Also I can give a PIN to someone staying with us and delete it after they leave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, with a couple of quirks.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The install went pretty smoothly, except that I had to reposition the catch piece of the door latch in the door frame. Every now and then, the SimpliSafe base says it can’t communicate with the lock, even though the lock responds to all commands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only buy if you use simplisafe!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the finish and super simple to install, just make sure you use simplisafe before buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built and sturdy feeling. It works nicely with the app too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplisafe Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and comes with attachments so it can fit any style lock. Super easy to install and link to base.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Somplisafe Smart. Lock and pin pad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice lock. Very easy to use. I would buy again with no issues at all. This buy was very worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with existing door lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the SimpliSafe security system, especially if you ever forget to lock the front door (like me). My only complaint is that it is a bit loud when it locks, but that’s just being nit-picky.

    I would recommend this to a friend