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Customer Ratings & Reviews

Your price for this item is $83.99
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The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 568 reviews
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do. I did struggle a little bit to instal. The screws I had were to big to keep the smart lock plate right. Had to buy different screws.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Syncs nicely with you alarm system too! Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good door lock better whith the price shipper about other

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock and pad only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and ease to applicable I didn’t know I need the base station for it to work so I order it on Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for front or back doors. Great for security. Google Compatible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i ordered. Works great! Very easy to assemble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock with Simplisafe system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock. Works well with the Simplisafe alarm system with a lot of added features. Wouldn’t recommend it as a stand alone lock. Better stand alone locks available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy all around

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The interface is gorgeous and goes seamlessly with any design. Very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Very well made. I recommend completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied ATLien

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. we bought it for a rental property but alas I lose keys in the most random places around the house so we got one for the house. now it gets stuck when trying to open it manually from the inside. I have gotten an alert for the camera about battery life. I will reset it to double check. Being able to add codes and remove when necessary is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keypad and lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock and keypad have were Easy to install and works really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless entry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for keyless entry. Ease of use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking smart rock nice material I like the keypad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and connect. Pin pad is little smaller than I prefer but functions as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoy this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my simplisafe home security system! This backdoor pinpad combo eliminates the need for a key (we just use the deadbolt) and I can control the lock from my phone. You can put the pinpad anywhere, but I positioned it on the door, just above the lock. Good battery life on the lock itself, long deadbolt so it feels very secure, smooth locking mechanism. Wonderful mobile app as well!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    door lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use as it was not compatible! Would like to look into something similar!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Works well within the SimpliSafe ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SimpliSafe door lock panel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn knob and item is made of plastic so have tobecareful when you lick manually. Also, I added gorilla two sided tape as the plastic cover would move when you locked the door manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simpisafe.... best brand and service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love simplisafe, price,features,security , and with smart lock our house is more safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. It was pretty easy to install over my existing deadbolt.

    I would recommend this to a friend