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Customer Ratings & Reviews

Your price for this item is $83.99
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The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 568 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice lock.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished it worked with Siri. Overall works well. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for an already great lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a kwikset keyless entry deadbolt originally which didnt need replacement but I wanted to integrate the lock with the alarm. Set up took about 10min and programming took about 2min. After that I spent maybe 2 min programming the setting so the lock acted how I wanted it to instead of the default settings. Zero complaints and no hickups. Bot sure what these bad reviewers are doing wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if existing lock is single cylinder, not necessarily, it would be congruent with this lock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with simplisafe alarm system. Easy to operate from app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love using it app functions make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, minimal effort required. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool lock no hub needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and it was easy to install. No Hub needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy set up. Also has great interface with the SimpliSafe app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and works well with the base station

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations, ease of use and great quality for what i paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great, i have issues with it locking but my apartment door is the problem. Only thing i dont like is that you have to have a subscription to lock or unlock on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, it works but you need another product to be able to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my quickset lock with simplisafe. Quick and easy setup/install. I especially Love the automatic feature that locks are 5 min. Bc im notorious for forgetting to lock at night before falling asleep. You can control right from your phone or use the pin pad. So glad i switched.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up . Im going to add more to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe smart lock is a great door lock!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Simplisafe smart lock is a great way to control the dead bolt on your front door. You can lock and unlock the lock from your phone which is great in bad weather and/or when you're going to be coming in with your hands full of groceries or other important things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simpli Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Very responsive and doesn’t lag. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, color y good security’s, I like

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Highly recommend.easy to install. Easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good. Easy to install and set up. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, friendly interface, working very

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, friendly interface, working very well

    I would recommend this to a friend