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Customer Ratings & Reviews

Your price for this item is $83.99
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The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 568 reviews
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Free item with the security system. I will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine for me and I recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deadbolt and keypad are great to add to the SimpliSafe security system. It is easy to install and looks good. You can set how long before the deadbolt locks after closing your door and it is simple to unlock or lock from the keypad. I bought one for the front and back doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my door lock. Works with my alarm system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free goft eith ourchase. Works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock, integrates with security system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. It automatically locks when I arm my system for peace of mind. I love that I don't need to bring a key with me when I go on my early morning run and I don't have to worry about my kids losing their keys. Once COVID is over it will also be nice to allow pet sitters in without giving them a key. Battery life is good so far, 5 months on the originals and counting. The outdoor keypad lights up when it senses your proximity, so it is easy to see the numbers in the dark. Two minor downsides. The battery cover indoors is easy to pop off, I've done that a couple times on accident. The outdoor keypad is just stuck to the door with adhesive strips, which seems a bit janky. It is easier to install than drilling a hole in the door, but it seems less secure. It also moves a bit when punching in the code, since the adhesive strips are foam.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Lack of communication for additional parts needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No upfront communication when purchasing this item that it won’t work with out the base. Had to purchase a base seperately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply safe smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my smart lock, bought one for my daughter’s home that’s how much I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart Lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program smart lock for home - easy to use with many features including pin pad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best smart lock!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe is truly the leader in home security, very pleased with this easy to install effective door lock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    New equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost waa a plus but then with easy to install and use all positives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install convenient will thinking about getting one for my other door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and reliable service. Would recommend this to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the rest if the sinplisafe system. Lock and unlock from a mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and affordable price. Keep your house safe all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purcahse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was very eay to install and has functioned well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as indended for wireless access to your door lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart lock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock, love having the ability to lock and unlock the front door remotely. It was easy to install and set up and has worked great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art door is just what i was looking for. Smart lock for a smart house .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alarme

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great service and excellent customer

    I would recommend this to a friend