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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 97 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 97 reviews
  • Cons mentioned:
    Defective product

    Rated 1 out of 5 stars

    Horrible product and service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a brand new garbage disposal and noticed it was leaking within three weeks of my paying for the appliance and installation. Best Buy send the same technician out who installed the garbage disposal and it was confirmed that it was defective which means it was defective when it was first installed. I contacted Best Buy customer service and they refuse to replace my garbage disposal due to under my sink has been leaking with water from the defective disposal that was installed. I spend 7 hours on the phone trying to get the correct manufacturer number to see if they can replace the item and every number Best Buy customer service provided was incorrect! I am still waiting on a manager to return my call 5 days later to resolve the issue and have yet to return my call! I have purchased several appliances throughout this year and wouldn’t recommend anyone to buy anything from them. My next step is the Better Business Bureau.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    Great Disposal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Disposal. I only needed one to take care of any scraps that slip through the sink strainer- particularly when the grandkids are around! This is more than powerful enough to handle my needs. I love that it takes up far less space under my sink too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Powerful, Quiet
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Super-quiet & easy install even w/permanent wiring

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get really excited about a garbage disposal--it either installs easily or it doesn't, and it either works well or it doesn't. In this case, the Smart Choice disposal ticks both boxes at a more wallet-friendly price than a lot of the competition. Our previous 1/3 HP disposal was installed just a few months before we moved into the house and was starting to sound a bit raggedy in action. We gave the Smart Choice a serious look due to the slight bump in horsepower and seemingly simple installation effort. In our case, the old disposal was mounted to the sink using a threaded black plastic mounting ring rather than the sturdier metal ring-mount collar included here. Due to the different mounts, I was a bit hesitant at first to proceed on my own after my plumber cancelled the installation appointment (for the second time); but the manual actually included a full section on removal of the old unit that included some "And if you happen to have a mount that looks like this..." instructions, so I forged ahead DIY-style and saved myself quite a bit of additional expense. I have replaced a few toilet assemblies in my day, but I'm not what you would call very experienced when it comes to more complicated plumbing issues. In our case, however, this new unit bolted right into place using the existing discharge pipe and dishwasher hose connections (don't forget to remove the little dishwasher outlet stopper on the disposal!); an additional elbow connector and discharge flange are included in the box if you don't want to reuse your existing fittings. The only real trick for us was the electrical connection. Our old disposal was hardwired to the wall switch and we have no outlet under the sink. Not to worry--not only does the manual devote an entire page (with pictures!) to permanent wire installation steps, but the disposal's internal wiring uses preinstalled electrical twist connectors so you don't have to worry about anything complicated like crimping spade connectors onto the electrical leads after removing the existing 3-prong plug & cable. Those of you blessed with an under-sink outlet should take note that the grounded electrical cable is only about 33" long. But even with our slightly more complex installation requirements, I had the new disposal up and running in about 30 minutes. Like another reviewer's experience right here at Best Buy, my first unit arrived with a crack in the lower plastic shell and a gap between the upper and lower housings due to a slight misalignment when the disposal was assembled. This appears to be a minor manufacturing/assembly issue that is probably not all that common, but given that someone else experienced the exact same defect I did, I would advise you to examine your disposal closely before installation. So long as the plastic housing isn't damaged outright, any minor alignment gaps are simple enough to correct just by removing and re-seating the three easy-to-access housing screws. In use, the Electrolux Smart Choice disposal is surprisingly quiet (much more so than our older 1/3 HP unit), seems to chew through food very quickly, and the slim profile is great for reclaiming some extra space under the sink. The removable rubber splash guard is also very nice for cleaning/retrieving errant items dropped into the disposal. There is also a HUGE cutout in the front of the shell for the electrical reset button--we had to install our disposal sideways so having this cutout made it easy for me to find the button without having to blindly fumble around the bottom of the unit. If your food disposal needs don't require something as powerful as a wood chipper--just a simple, quiet, and capable unit to grind up your food waste--the Smart Choice disposal is a relatively economical option that shouldn't take a seasoned professional to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Powerful, Quiet
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quiet and effective upgrade!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Frigidaire Smart Choice Garbage disposal seems to be a good choice. It is much quieter than the old model of a different mainstream brand it replaced. So much so it made me wonder if it was powerful enough. However, it has done what it is supposed to do with ease up to this point. I have yet to put any real tuff stuff through it like meat with tendons and ligaments but the things I have put through it fruit and vegetables and leftovers it disappears them rather quickly without struggling. It seems like the blade system is very effective at cutting up stuff. I do not foresee there being any issues I have just never had a garbage disposal that is so quiet so that throws me off. I will have to warn you about the installation of this unit if you are replacing an old hard-wired model. The wiring on my old unit was much different. The old unit had one hot romex wire coming into the unit and one coming out that went to the light switch with the hot (black wire) hooked up to the hot screw on the light switch and the white neutral hooked up to the neutral screw with no ground attached. In order to install this new plug-in type I had to run an additional wire to the light switch because the switch has to have two hot wires to run interference on the hot wire going to the wall socket or plug. Running an extra wire in my case meant removing a drawer and drilling another hole inside my kitchen cabinet in the back going into the area that our oven resides. This also meant that I had to remove the nails that were holding in the metal box in the wall so I could see inside of the area by my oven to fish out the new wire which was not very easy. However, with a good headlamp and the right fishing tools it can be done pretty handily. I have the proper equipment because I am a Handyman with a lot of different tools for difficult task such as fishing a wire from behind the same wall it went into about 3 feet over to the hole where I took the light switch box out. Additionally, I updated the wiring situation to make it suitable for wet conditions by installing a waterproof junction box and a waterproof set of boxes for the wall plugs by using a flush mount box for the receptacles and a box with an opening clear cover for to keep a possible spray from a water leak from being able to spray the sockets. It was a lot of work but in the end I think it was really worth it to have a much safer setup and to be able to just plug in a new disposal when needed instead of hardwiring one. Another thing I did was run two different romex wires to the receptacle (plug) and break out the center tab. This gave us another hot plug separate from the plug for the disposal for any future upgrades like perhaps a smart faucet or any other modern sink appliance that may require power. You could even put a smart LED light under your sink and tell your device of choice to turn it on or off hands-free. This would give you the ability to easily see under your sink to retrieve whatever cleaning supplies you may want to retrieve. In the end I am very happy that I got the Frigidaire Smart Choice ½ horsepower garbage disposal. It gave me a good reason to upgrade the wiring situation under my sink and make it much safer and free from having to worry about something shorting out. I am still amazed by how quiet it is yet still goes through things with ease. I appreciate that they worked to modernize the garbage disposal and make it much more enjoyable to use. I have always had old models that were very loud and interfered with any other sounds you were trying to hear whether that be the TV a conversation or a video you are watching. I can actually hear my Bluetooth headset with this thing on. Not only that people in the living room can hear the TV with it on. If you are still running an old noisy disposal I would seriously consider upgrading to this ½ horsepower Smart Choice Garbage disposal. Your life will be more stress-free and enjoyable with this new quieter and more efficient design.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Slim and quiet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Choice 1.2.hp waste disposer was a surprise to me. This device is very well built and it is slimmer and lighter than my previous food disposer. I really like the white color which I hope stays like that for a long time. This is a 1.2HP @ 2600 RPM motor. The cable is about 3 feet long which works perfect for my application. Installing it took about 20 and that's because I was having issues removing the old one. This is pretty much straight forward, if you install one of these before there is no need to read the instructions which are easy to follow. Once installed it works right out of the box. I do appreciate how quiet it is compared to my old disposer and the slim design won't take as much space. Grinding the food is not an issue, it does the job very well without a hassle. The splash guard is removable which makes it easy to clean. Something I noticed about the splash guard, it was a little stiff at first and the water was draining very slowly making it clogged at the top. After repetitive use and also breaking it in with the hands it solves the problem. Overall this waste disposer does the job very well and the best part at a quiet level. It looks nice, it's easy to install and won’t break your bank. In the box you get the waste disposer, installing kit and instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quick and easy install. Quieter than the last

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The food disposer that was pre installed into my kitchen sink died a while back, I didn’t want to pay somebody to come fix or replace it so I just kind of let it sit there for a while. Anywho, I decided to go ahead and try to replace it on my own when I stumbled across this machine. It’s fairly cheap, I said why not? The box comes with a good instruction manual, I was able to fairly easily swap out my old heavy, busted disposer with this one. Everything you need to swap / install the machine is included, minus the plumbers putty. You’ll need to pick some of that up. If your kitchen sink has an outlet underneath it will be a quick and easy install. It took about an hour (give or take) to do the swap. I was able to install it with the pipe I already have under my sink without a hitch. The gasket even fit perfectly with my old pipe. The machine itself is surprisingly quiet! I would say it probably is half as loud as the previous grinder I had in my sink. It has a low hum. Does not sound like a loud blender. Pretty cool. It does a good job of grinding up the leftovers that the kiddos leave on the plate. I like that it came with a rubber stopper to keep utensils and other small items from falling into the disposer. Would I recommend this? For sure! If you want to do a diy repair / swap of an old disposer it will be a quick easy swap. This was my first time installing one and I got it or right . It is lightweight and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install
    Cons mentioned:
    Cracked housing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    High RPM lightweight, permanent magnet motor ...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High RPM lightweight, permanent magnet motor cuts through food waste. The SMART Choice disposal is lightweight and easy to handle during installation. It's economical too. The corded design makes it safer to use in many ways. Proper grounding protects the user from possible shocks. It also makes unjamming or removing a utensil that falls into the chamber easier. By first unplugging the unit from the AC receptacle, there is no way for the motor to start causing the operator injury. I do like the design and ease of installation. The unit attaches quickly to the sink with all the necessary hardware. I supplied the plumber's putty on the top side of the sink between the sink and mounting flange. Three (3) Phillips head screws hold the mounting bracket in place. The special mounting ring snaps into the groove of the flange. No other tools really needed. If you are adding a dishwasher drain to the disposal, don't forget to punch in the plastic stop. It can safely be ground if you can't retrieve it. Everything goes together smoothly. The disposal comes with a four (4) year warranty, but save your receipt as proof of purchase. My unit was delivered in an outer box, packaged securely. Yet upon removal from the instore packaging, I noticed the plastic housing was misaligned and cracked. It appears the unit was screwed down during assembly with the housing slightly off center. Careful removal of the three(3) outer housing shell screws allowed me to seat the cover into its proper position. One the screws were tightened; the crack seems to be unimportant. Just speaks to quality control of the manufacturer.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked housing

    Rated 1 out of 5 stars

    Cheap parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As nice as the disposer looks, it does not appear to be built well. Just purchase it yesterday; I installed and was ready plug the cord in , I noticed a crack on the bottom of the main housing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install, Good price

    Rated 4 out of 5 stars

    Solid economy disposal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good disposal for the price. Had no issues with install when my old one went out.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful, Quiet

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power for household use. Thin profile takes up less space under the counter and it's very quiet, almost silent in operation. Very satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Leak

    Rated 4 out of 5 stars

    Good disposal for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good disposal for the money. Fairly quiet. Connected directly to existing mount from orher disposal from different manufacturer. The rubber insert that gets put in the sink drain hardly lets water through so that had to be cut a little.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet

    Rated 5 out of 5 stars

    Slim and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slimmer than the one I previously had and a lot quieter as well. It was also very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Really quiet, easy to install. Works smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 5 out of 5 stars

    SMART CHOICE 1/2 HP GARBAGE DISPOSAL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good price, usual install, no problems or leaks. Was wanting a 1/2 HP disposal, and this has a longer warranty than the “big name brands”. I’m going to say that the noise is same as my last “name brand”.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet
    Best Buy Employee

    Rated 5 out of 5 stars

    Fairly easy to install

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how easy it was to install, after removing defective one. Much quieter than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grind it out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this garbage disposal installed for almost a year now. It has been working fine, not too loud. We have not run into any problems with any foods yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ans very quiet. So far it has exceeded all of my expectations. If you're looking for recommendations, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it wouldn't rust out. It's made out of a hard plastic mold that won't never rust. The others are made out of metal and over time they rust out.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Product! Good Steal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! it sounds quieter than my previous disposal but it seems to be working the same amount of disposing as my old one, the free installation is also a gem! Took care of everything for me and I had nothing to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Disposal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garbage disposal and very quiet operation. My only complaint is that it apparently doesn't grind the food down enough for older plumbing metal and may cause clogging. It is really made for newer PVC plumbing systems. However, it is great for smaller food scraps and plate scapings.

    I would recommend this to a friend