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Customer reviews

Rating 4.7 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the One (Gen 1) Wireless Speaker's superb sound quality and ease of use, frequently praising its seamless Alexa integration and straightforward setup. Many appreciate its compact size and stylish design, while some find the price to be a significant drawback. Positive feedback also highlights the speaker's strong connectivity and compatibility with other devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,074 reviews
  • Rated 4 out of 5 stars

    Good music Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an additional Alexa speaker for my home. The ability for music is good however the Alexa features are limited on this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these for a 5.1 surround setup and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! Wish it also had Bluetooth to use It’s portability more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product better with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos one is a great indoor/outdoor speaker, now better with Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really cool speaker, good price and the sound it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them to use sub and sound bar we love it best investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like you would expect. No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like you would expect. No issues with the new updates from sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to use this speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker came highly recommended. Sales person was excellent help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with everything so far. Only thing it lacks is a Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this on the porch and pond area. It is protected from weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! Can’t wait to use it for my outdoor parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using two of these behind a sonos beam as a surround setup- love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our adult son’s birthday. He is enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos One - pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Sonos fan, added this one to get Alexa in kitchen. Doesn’t intergrate 100% with rest of my system, but Alexa work pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice looking piece and adequately fills a good sized room. My wife loves the all white as it blends in with the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this speaker. Provides excellent audio quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only issue is Airplay2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product. Works great in our master bath. The only issues is the Apple Airplay2 will occasionally drop out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money on Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all BEST BUY customer service completely let me down. They sent me a Sonos without a power cord. I returned it 2 weeks ago and still haven't gotten a refund. Even after talking with customer service and being promised 3 times that my refund had been issued. The SONOS itself is very lacking when it comes to Alexa. You would be much better off to just buy an Echo Dot and a Bluetooth speaker. The SONOS does not connect to Alexa and the internet half of the time. When it is sitting right beside an Echo, the Echo will connect and the SONOS will not. Also the app and it's ability to work with Spotify is horrible. The same goes for TuneIn Radio and Pandora. Skip this product. Save some money and simply by the Dot and any high quality Bluetooth speaker. You'll be much better off and probably happier!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound.....setup not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a really terrific speaker to go with my other Sonos products......it takes a bit, and can be confusing to set up. But worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So is is amazing. This is definitively a great enhancement fir a house.

    I would recommend this to a friend