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Customer reviews

Rating 4.7 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the One (Gen 1) Wireless Speaker's superb sound quality and ease of use, frequently praising its seamless Alexa integration and straightforward setup. Many appreciate its compact size and stylish design, while some find the price to be a significant drawback. Positive feedback also highlights the speaker's strong connectivity and compatibility with other devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,074 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa commands aren't diluted by music from the speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product. This speaker works with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and could be better to enhance sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better to enhance sounds using a 70” TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to work so I returned it to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. Initially it had issues hearing me. My echol 2 tools away would hear me better then this could when I was standing next to it. You can not uses this as part of a group when playing whole home audio with Alexa. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Returned it because it was not worth the money. sound quality was not enough of an upgrade over other speakers. did not find it to be room filling. buy a cheaper speaker instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The Ultimate Voice Speaker for Music Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultimate Voice Speaker for Music Lovers because Alexa is part of this. Tell Alexa to pause, start, pick a song and tell her what to play off your play list, use it while cooking and never have to touch the speaker. Did I talk about the sound quality? Absolutely incredible and that is due to the set up that is super easy with the Sonos App. You will walk around your room and use your phone to gauge the room ambiance -- in return, sweet sweet sound. The grill of the device is all around it, the color white is clean and looks good in any room. There are no batteries to charge, this is plugin and that makes me love it all the more. An impressive sound in a small device, simply amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work in Mexico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Sonos system and extremely with quality of system Have 14 speakers and three zones Was hoping this new speaker would work with system however is not compatible in Mexico Checked with Sonos and it is still in the Beta ? stage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice speaker, so-so smart functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather get the cheaper Play 1 if I could repurchase. The alexa is not nearly as good as the amazon version and they sound about the same compared to the Play 1.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration, Sound quality

    Rated 4 out of 5 stars

    Sonos One Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to listen to music, but finding a good quality speaker that doesn't take up a lot of room has been a bit tricky. Then came the Sonos One speaker. This small speaker packs a punch. The quality of sound is amazing and I can hear it all through my house. What I love most about the Sonos One is the ability to use the Alexa app with it. I can shop, get the weather, find out about movies playing and much more thanks to the Sonos One and Alexa app on my iPhone. It has been a bit buggy, sometimes Alexa will say playing music but the music won't play through and I have to go into the Sonos app to actually play the music, but overall I have been very impressed with the Sonos One. If you are looking for a gift to give the music lover in your life, pick up the Sonos One at Best Buy! It works with apple music, spotify, sirius xm and much more! I received this product free of charge as a Best Buy Blogger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Above Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for superior sound with Amazon Alexa on board. The sound is only slightly better to my ears than the Echo Show 8 which has far more utility.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great sound for small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great but the microphone needs lots of work. have to raise my voice to get it to responds. should have gone with a regular sonos speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of improvements needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re just interested in a cheap system for background music then Sonos is ok. It’s not listening pleasure though. And Alexa still needs many improvements as she often doesn’t hear correctly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked ok not like Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not like this item it only played music sound was good but we decided to get Alexa instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound not as good with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has an amazing sound and volume level. It does not integrate Alexa’s functionality as well as the Amazon products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lackluster and Disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound, setup required, and feature usability was far below what was expected. The device cannot stream IOS audio from anything on then their app. Thanks but no thanks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker. However it's underpowered and distorts at high volumes. The low end is weak but with the addition of the sub it sounds great. Alexa works great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fair speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 2 stars because I don’t like controlling my music from their app but the sound is wonderful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with the sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the whole sonos sound bar and the sub plus these speakers. They dont have the best sound quality compared to the other sonos products which are great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good when you can connect it to your WiFi !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to connect to my WiFi but it did work for a while . Then took it to a friend s place took a long time and several attempts to connect it to his wifi . And now after 15 attempts to reconnect to my WiFi at home it just won’t do it . The other option that Sonos offers is to buy a boost for $300 .......... that’s more than the price of the speaker . For $550 I think I can get some really good speakers that are truly wireless and portable...... returning as soon as possible.

    No, I would not recommend this to a friend