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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 64 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
  • Rated 5 out of 5 stars

    Sony radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio, looks good in truck, Probably the best choice if you want a bigger radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look amazing, connects really well and adds a great touch to my car. Super responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. Way better than the old starlink that I had in my 2020 Subaru. Back up camera is super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , and many features I have not had a chance to explore them all. but I look forward to having fun with my new sounds. the only thing I wish is that the face would be removable for safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Easy to install. I love it definitely would buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it without hesitation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice if you buy! Navigation is amazing, just say where it is you want to go and it will automatically set the route for you.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen is great. Best buy did an Amazon job installing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Media Reciver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great but vibrates when the car is idling...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working good after this was installed for the 2nd time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a. Nice radio have everything is a 100% recommended product. I definitely recommend it Bestbuy has the best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has really improved the driving experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sony 10" car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great, but back up camera takes for ever to show on the screen, also doesn't work with android phone, only with apple phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very excellent car stereo it works ver excellent I will 100percent recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE OF OPEN-BOX PURCHASES - MISSING PARTS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several missing parts, even though it was supposedly inspected and listed as "Excellent Condition". Excellent Condition is described by Best Buy as "Includes all parts and accessories." The missing parts are back-ordered (on all Sony and 3rd-party sites). So, I can't even install it. The missing wire harness is essential. I now have an expensive shelf ornament, and I have to spend more money on the parts later if I decide to keep it. Nice work Best Buy! lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, the install process was easy and Best Buy helped me figure out everything I need to make my project work right

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Not it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless Android Auto is really choppy and skips a lot. The receiver freezes repeatedly and disconnects, but not all the way. When it acts up I can not look at my phone screen for gps. The volume for Sirius radio doesn't work all the time if you are using Android Auto. The display is big, but the bevel is thick and makes the receiver looks dated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny timed the overall install on time .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Johnny" did a excellent job with install and kept me well informed on the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. The staff was very helpful with the purchase as well as installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware of Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is one of the worst radios to have, Been back three tines to Best Buy and still not working. So either they dont know how to install or this radio is piece of crap. Voice to text does not work. I have to reconnect radio to phone once a week etc.etc.etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so many issues with this product. We have take. It back to get it fixed and are currently waiting for parts to come in. We have been told it was fixed to find out the same issue is still not fixed. Have no stereo for a minimum is almost two months so far. Do not recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plantronicsvoyager3,

      We are truly sorry to hear about your ongoing issues with the XAVAX8500 and the frustrations of being without a working stereo for so long—this isn't the experience we want for our customers. please email us at socialsupport@am.sony.com with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Case Number:
      Issue:
      Telephone Number:

      We'd be more than glad to see if there is any option we can help you out with.

      Best regards,
      DiegoV Sony_US