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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1074 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are impressed with the excellent sound quality, ease of use, and Bluetooth feature of the 1015W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many also appreciate the price, adequate power, and 4K capabilities. However, some customers have expressed concerns regarding the instructions and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,074 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your not looking for something loud this is the system for you. Mine was returned because it would shut itself off after a couple of hours use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver did not work at all. I had it hooked up to my Epson 2045 projector and it would not transmit video consistently. I returned it and tried it another one and it still did not work.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello cmable2121, thank you for your message. That is unfortunate the Home Theater System did not meet your expectations. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Basic Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a beginner or basic surround sound system. I tried to use it with high end speakers and it kept going into Protector mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 1 out of 5 stars

    Works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product by good mfg ....easy to set up....works and sounds wonderful... Will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was a good receiver if it worked. We had to return the first one we bought and replaced it with the same receiver. The second receiver seem to work better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unable to rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item in the store, I learned that it would not offer full 2 output capability and I traded it for the Yamaha 677. Nothing against the SONY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    No directions !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth does not work and does not stream wirelessly thru the receiver. No directions came with this. And the songpal app did not work either. I would like to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could not get ARC to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it cot my smart TV ended up taking it back plus it would flash when changing from chromecast to DirecTV my Denon does not do that

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this receiver hoping to improve my surround sound, since I upgraded to a Samsung 4K television. Setup was challenging, but once I had everything done, I wasn't impressed with the sound or the remote. My 7 year old receiver gave me more options & choices to adjust the sound (except 3D pass through). After playing with it for 3-4 days, I returned it for a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not all the features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Sony receiver had more features than this unit does. Thought this unit would be similar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love having the Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. Echoey when playing the TV. Have to turn TV volume off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have tv on to make adjustments, no instructions is not simple to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the signal is weak but it is very inexpensive solution

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than two weeks after installation. When calling online number for best buy they said had to be taken to the store. We spent an hour and a half there dealing with geek squad. Ridiculous. Very sour after that experience. Been a week and haven't heard anything...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Absolutely fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an all-in-one Samsung system to this receiver, the Klipsch Quintet Home Theater System, and a Klipsch R-10SW subwoofer. HOLY COW! The components sound fantastic! The receiver has incredible sound modes for both movies and music. I have 3 components coming into the HDMI IN on the receiver and the HDMI out obviously going to my TV. The sound is awesome. The Bluetooth works well with my iPhone 6. The manual is horrible. I have the app on my phone that lets you control the receiver, but I never use it. You can name each component in the receiver. I labeled "TV" as "Apple TV", "game" as "PS4", and "cable" as "TiVo". Anyway, the thing rocks. It does get hot at louder volumes, so I suggest making sure it has adequate ventilation. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wasn't impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't impressed with the sound output for this system. also it would shut itself off after a time of use. normally within the first hour. ended up returning it within the first week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks better then they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a lot of proprietary parts issues, making it not compatible with run of the mill. Unless you are a tec geek, and don't care if you have a subwoofer, stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Power, Sound quality

    Rated 5 out of 5 stars

    Great, especially for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good investment. I bought a 65 Ultra HD TV with curved screen. It looked great in the store. I got it home and 2 things happened. The TV picture did not seem that good and sound hook up to my expensive but aging Denon surround receiver was somewhat difficult to say the least. I did some online research and then went right back to Best Buy and bought this Sony surround sound receiver. What a difference! Hook up and set up was a breeze. We had it connected and set up in about 30mins or less. It even helped the picture quality of my new TV. The picture was noticeably better due the newer technology and 4k HD pass through capability. Sound is excellent and power was more than the enough for my average size single family home living room. This receiver does all you need it to do and a bit more. It's a good sounding, reliable, easy to setup and operate receiver. It was worth every penny!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Excellent, but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st off I hate Sony, but for some reason Sony recievers always end up in my audio set up. This unit is the 4th Sony reciever in 30 years, I go all the way back to the STR-VX22 of 1984. Everytime I went to buy a reciever I went to find something higher end (Onkyo, Denon) but each time I ended up taking the other unit back. This time I bought a Denon and returned it a few days later and bought the DH750 and again i am very happy. Let me review it like this... 1. I bought the DH750 to replace a DH500, the DH500 worked fine I just wanted bluetooth and 7.2 channels. 2. If you are buying this reciever for an audio system you may want to avoid it and buy a more expensive unit that has more inputs. The inputs on this reciever are geared for video inputs (Blueray, DVD, Cable, Game and satellite. So if you still use a phonograph theres no dedicated input, if you still use a cassette or open reel there are no input/output (REC/Play). 3. most adjustments are done on screen so dont expect a lot of control while listening to music unless you cut on the TV and even then the choices are limited. 4. So far I have paired two phones and one tablet, and the remote will allow you to go forward, back, pause and stop. With all that said, I still hate Sony.....I just love to hate them! I have music from the 70's and 80's that came alive with new demension. I can hear sounds in the music that have been absent for 30+ years. For under 300 clams you will not find a better deal. In 30 years I have bought 4 Sony recievers and one Sony integrated amplifier, guess what???? They all still work! I bought the first when I was 18 and I'm 50 now. Reliability - Sony, Quality - Sony, Value - Sony! Sony the one and only (people who know, know what that means). ps. Don't hate, just excuse my spelling and grammer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent A/V Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't describe this Sony A/V Receiver. It has everything you need to upgrade your old receiver. Superior sound quality. Very modern case. If you have poor vision, no problem just load it to your TV by the push of a button. Easy instructions with pictures. If you need more instructions just download them off the internet--everything you need, with pictures and very detailed. Romote is easy to see, and use. Sales people make you feel right at home, Eager to help. Thank you Best Buy. Looking forward to my next purchase. Michael

    I would recommend this to a friend