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$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,638 reviews
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Good radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed for our car. It has apple car play which is great for maps and listening to Apple Music play lists. Having the port on the front of the radio makes it very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cost waaaaaay more than $299

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great. Does what it needs to, but dont get fooled by the price. This will cost you over $700 with the “free installation”. Its not free, in fact youll pay almost $200 in installation fees. Also, want your steering wheel controls to work, $100. Its “backup camera ready”, but if you want to use your backup camera, tack on another $50. Free Sirius for 3 months, but youll hafta buy the Sirius tuner along with it. Wiring harness, adapters, everything else to install, keep adding. I wish this thing was awesome enough to justify putting $700 into my car, but its not. Far from it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, some background noise issues, back speakers don’t work with the system. We installed the system, it works well though sometimes on a call it has a lot of background noise (sounds like dialing into aol circa 1998) or calls drop. The map feature and everything else work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaL,

      Thank you for your review of the XAV-AX1000. We appreciate your feedback and are glad to hear that you find the overall quality and features satisfactory. Regarding the background noise issues during calls, this could be related to the connection method or the condition of the cables used. For a USB connection, we recommend using a new, shorter cable, preferably a Lightning® cable manufactured by Apple if you are using an iPhone. For wireless connections, try re-pairing your smartphone with the car stereo by deregistering the device from both the car stereo and the smartphone, then pairing them again.

      If the problem continues or if you need further information or technical support, please do not hesitate to email us at socialsupport@am.sony.com. Kindly include the following details so we can assist you more effectively:

      - Name:
      - Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fit my 2002 4Runner very nicely. Wish the screen tilted to reduce glare at times. Overall great deal installed very nicely by Bestbuy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Apple Carplay in an old car!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this radio! We installed it in a 2012 Honda Civic. She loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraceyA, Thank you for your fantastic review of the XAV-AX1000! We're delighted to hear that your daughter is enjoying her new radio in her 2012 Honda Civic. The addition of Apple CarPlay truly enhances older vehicles, providing a seamless way to stay connected and entertained while on the go. We appreciate your feedback and are pleased to know that the installation went smoothly. Wishing you both an enjoyable driving experience, and thank you for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great upgrade! Easy to use interface!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo is awesome. The features included are bluetooth , apple car play and aux. Bought it specifically for Apple Car Play works great! I like how you can customize the wallpaper, in other words 5 colors to choose from. Nice look on the stereo looks super modern and Sony designed it to look good. Love the stereo , installed myself not very hard to do.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality hardware. I got this for Christmas for my teenage daughter and having an actual volume knob is likely to last longer than a digital feature.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With SiriusXM who needs a CD player. Great sound love the apple car play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio for sony great extra bass alot of features price is high but quality match the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, AriesC!

      We are so pleased to hear that you find the XAV-AX1000 car receiver to be a "decent radio" for Sony, and we especially appreciate you highlighting the great EXTRA BASS feature and the overall quality of the unit.

      Your comment that the quality matches the price is a fantastic validation of our commitment to delivering premium features and performance in our car audio products. We work hard to ensure that features like EXTRA BASS, the fast-waking touchscreen, and the seamless Apple CarPlay integration (as well as the rotary volume knob) provide great value for your investment.

      Thank you again for choosing Sony to upgrade your driving experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    great radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed usung the pac radio system for a 2015 camero and had no issuses except when i turn the music up pretty loud on my apple play it disconnects sometimes but that could just be my charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great... if it works. First, I had some major issues with getting this shipped to me on time for my installation appointment. I was notified that the product would not be shipped to me on time (I booked the appt. 2 weeks in advance) so I had to drive and pick up this up from another store MYSELF so that I wouldn't miss my installation date. Turns out the one I purchased was defective. I only got this installed today after initially purchasing OVER 4 WEEKS AGO. The only reason I did not give up and return the whole set is because the installation technician named TOM at the Perimeter store was so nice and helpful that he gave me hope. He went above and beyond to go pick up a new one for me after he realized the one I picked up was defective, and he worked overtime to troubleshoot all of the problems. He also did some light cleaning of my vehicle with his extra time because he felt so bad for me after coming in multiple times with all of these issues. BEST BUY you need to do better. I will not be purchasing any more products from you after this mess. And you need to give the installation tech Tom a pay raise because you don't want to lose a good employee like that. He is the only reason I did not return over $350 of product because of Best Buy's incompetence.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Touch screen

    Rated 5 out of 5 stars

    Nice hands free touch screen stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great to be hands free! Touch screen is awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy search for car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband. It was really easy to find an updated stereo for his older truck that had all the new conveniences. He's happy!

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 4 out of 5 stars

    Good stereo but can be annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with this receiver. I wanted something with a volume knob which this has. Works as expected for the most part. At times this won’t recognize your phone to activate car play. Sometimes I have to plug and unplug the cable several times to get it to recognize the phne

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Nice large screen, very clean picture and works as expected. Compatible with my steering wheel controls as well as all of my current functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great alternative for an older vehicle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very user friendly. Screen is nice and Has many options.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Smaller screen but nothing too small. Has a nice knob for volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rch1990,

      You made the right choice! We're glad that you like the design and functionality of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 2002 CRV. It fits almost perfectly, and the install was super easy. This gives me the access I wanted/needed for google maps, calls, and voice to text with Siri. I believe it is also compatible with a back up camera but I did not purchase that item. I caught this on sale too so I was extremely pleased with the price!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2014 Mitsubishi Lancer Stock radio was getting old. This Sony radio is great. I mainly use the CarPlay feature but it also has Bluetooth and am fm as well. Make sure latest software is installed if not apple CarPlay won’t work properly. Other than that it’s a great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jammin with new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily install this radio myself and it has been great. I enjoy the quality of the screen as well as the output to speakers. I am glad to have made this purchase.

    I would recommend this to a friend