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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1617 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,617 reviews
  • Rated 5 out of 5 stars

    Love this radio

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to put in his 1990 miata and it fit great and he loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristyP, thank you so much for the great review! We couldn't be happier to hear that the Sony - XAVAX1000 was a perfect fit for your son's 1990 Miata and that he's loving it. Apple CarPlay brings a whole new level of convenience and connectivity. We really appreciate you choosing Sony and hope he enjoys every drive! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great... if it works. First, I had some major issues with getting this shipped to me on time for my installation appointment. I was notified that the product would not be shipped to me on time (I booked the appt. 2 weeks in advance) so I had to drive and pick up this up from another store MYSELF so that I wouldn't miss my installation date. Turns out the one I purchased was defective. I only got this installed today after initially purchasing OVER 4 WEEKS AGO. The only reason I did not give up and return the whole set is because the installation technician named TOM at the Perimeter store was so nice and helpful that he gave me hope. He went above and beyond to go pick up a new one for me after he realized the one I picked up was defective, and he worked overtime to troubleshoot all of the problems. He also did some light cleaning of my vehicle with his extra time because he felt so bad for me after coming in multiple times with all of these issues. BEST BUY you need to do better. I will not be purchasing any more products from you after this mess. And you need to give the installation tech Tom a pay raise because you don't want to lose a good employee like that. He is the only reason I did not return over $350 of product because of Best Buy's incompetence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Was very easy to install and am very happy with the purchase. The screen isn’t the greatest but is really no big deal. The product works well and does meet my expectations for what I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Thumbs up overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Easy to use. The dictation is not the best it cuts me off almost every single time and I’ve had to buy several cords for the apply play to stay connected. The screen is so bright even when the dimmer is on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Little Headunit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headunit for a 14 year old car and it has thoroughly transformed my experience. I enjoy it immensely. For the most part it works well. I do have one issue however. When you plug the phone into the unit the carplay app pops up and the head unit goes into carplay mode. Sometimes this fails. I have found that if I do a hard reset of the phone (hold down the home and (oh what is the name of that other button) to reset the phone it then works as it should. At least this is what I did the last time this issue came up. My suspicion is that this is an iPhone problem rather than a head unit problem but I can't be 100% sure. Finally, in order to have a better experience, I recommend getting a cord with a right angle on the USB end. That way it does not protrude from the head unit as much as regular Thunderbolt cables without the right angle. Finally, Finally. . . it was the most inexpensive unit I could find from a reputable brand!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Hanukkah. He's just moved to town and his car stereo wasn't Bluetooth equipped. He'd been talking about how he hated trying to figure out where to put his phone so he could see the navigation. Thad was a perfect solution. He loves the apple play and the big display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Self installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great so far and apple car play works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaconBob We're glad that you like the ease of installation and works great. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 2002 CRV. It fits almost perfectly, and the install was super easy. This gives me the access I wanted/needed for google maps, calls, and voice to text with Siri. I believe it is also compatible with a back up camera but I did not purchase that item. I caught this on sale too so I was extremely pleased with the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo has been so useful and great replacement for my car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's a true pleasure to hear that your new XAV-AX1000 stereo has been so useful and a great replacement for your car, JudielG! We designed this stereo with features like a responsive touchscreen, smartphone integration, and high-quality audio to make every drive more enjoyable and convenient. Thanks again for choosing Sony, and we hope you continue to love all your drives with your new stereo. Best regards, Gus Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony 6.2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent radio. Works as described. Easy to install with the correct dash kit. Only down fall is you have to buy a extra satellite tuner for Sirus XM due to being only satellite ready.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for the stock radio. Car play works very well, and I like that it has a volume knob. The screen does seem to get washed out in bright sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2014 Mitsubishi Lancer Stock radio was getting old. This Sony radio is great. I mainly use the CarPlay feature but it also has Bluetooth and am fm as well. Make sure latest software is installed if not apple CarPlay won’t work properly. Other than that it’s a great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $250. Absolutely great stereo. Have bought two and had no issues. Car play is easy to set up and the EQ is very useful. Instructions for wiring were very clear. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and great value unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced factory radio it has great output and sound quality is very good. You can use the factory EQ setting or adjust to your own sounds. The only draw back I can find so far is you are unable to dim the screen at night

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Simple, intuitive & great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, intuitive, dependable - It has a lot more features than my standard Subaru head unit so replacing it with this one was an easy decision instead of getting a new factory unit. Apple car play is really helpful and wonderful. Overall, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband enjoys it im glad i bought it for him was a little complicated at first but its breeze once you know how

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 4 out of 5 stars

    Almost perfect radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this radio. The built-in amplifier is amazing it’s One of the best I’ve seen, love having a knob for volume control only wish It had a USB input in the rear and had wireless CarPlay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed in a 06 Trailblazer. A big step up, Works and sounds great even through a Minnesota winter. All features work great. (I'm android so not using Apple car play)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen,

      We're thrilled to hear you're enjoying the XAVAX1000 Receiver sound quality in all conditions! Sounds like you've made a great choice. If you ever decide to try CarPlay, we're sure you'll take advantage of it!
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Overall Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and all the features it offers especially the car play. The only issue I've had so far is the car play crashed and wouldn't come up until the radio was turned off and then back on. I could only find a way to do this by shutting the car off.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great radio for older cars

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great radio to add CarPlay and other modern audio capabilities to an older car. Everything works great including rear camera functionality. I've had no issues and hope this lasts as long as my other Sony products. It's been a year and everything still works great.

    I would recommend this to a friend