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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1617 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,617 reviews
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive screen. the volume know is very "clicky" and feels nice. well made. carplay works flawlessly. works well with by sdr-12 sub and bass knob

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our stereo guy was great explained everything and did an awesome job didn’t try to sell me things I didn’t need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit here from Sony. The screen quality is great and it’s super easy to install and set up. The only complaint I have is when it’s sunny out the screen is washed out. Perhaps an anti glare screen protector would be a good idea. Otherwise a fantastic CarPlay unit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system to replace the broken stereo in our 2005 CRV and man do we love it! Not only is it a tremendous upgrade, but the sound output is incredible, it’s easy to use and we especially love the in-dash navigation. Sure is nice to have the ability to make hands-free phone calls now too. Makes our older car feel like a whole new vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Radio for Commuters.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate looks great easy install & programming.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 5 out of 5 stars

    Excellent stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge hit for daughters first car. She loved it. I loved that it has apple play so she can use it as gps and have hands free driving. She really liked that it had a knob for easy volume change over the small buttons some new stereos have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    carplay fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo was good, but less than a year later the apple carplay stopped connecting.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinQ,

      We are sorry to hear that the Apple CarPlay connection is suddenly failing after less than a year, as that is a critical feature of the receiver. This connection issue can often be resolved with a simple reset. Please try pressing and holding the HOME button on the stereo for about 10 seconds until the unit fully reboots. If that does not resolve the issue, try using a different, high-quality Apple-certified Lightning cable, as connection issues are often caused by cable failure. If the problem continues, you may need to update the stereo's firmware to ensure compatibility with your current iOS version, and you can find the latest update on the Sony support page for your model.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect better than any others I see them sell. My only complaint is that when using CarPlay your maps is forced onto the radio screen instead of your phone. Some people might like it but it’s inconvenient for me other than that I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchase and installation of car stereo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and installation were quickly and efficiently done. Excellent quality all around.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Sony Apple car play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Apple car play is awesome device, i had totaltech and got free installation with back up camera on my RAV4, 2011. Now, my car is brand new and I have the device I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot imagine driving without one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 2010 Honda Accord. Installed myself with a mounting bracket I purchased on Amazon since its never available on Best Buy's website. The only difficult part of installation was crimping the wiring harness together. Quality is fine, has the front usb port (no rear usb unfortunately), only issue and this could be my own fault is when connecting your iPhone, you have to do it when your phone is locked. Can get annoying sometimes having to replug in from the stereo. Screen responsiveness is alright. Can be pretty jittery swiping back and forth very fast. Touch resistive is meh. Cannot pinch to zoom in maps. All this aside you do get what you pay for and I'd much rather spend the $300 compared to $1000+ for a wireless CarPlay experience. Way better than my stock car stereo. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great smart radio for cars!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy installed this in our 2012 Honda Civic LX and it works great. My wife and I are apple iPhone users. The CarPlay feature is a must and works without issue. Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade with a traditional feature.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use once installed. Takes a minute to adjust to where the settings are. But i love the volume knob. Traditional feature of a radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and sound is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to an older vehicle. very easy to navigate thru the options and lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony car stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit in my Jeep Wrangler so I decided to get this one for my daughter's Ford Escape. It's a good stereo because if it's easy to use features. Volume knob is a little small, but the only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect stereo Very basic and very effective Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was lost in transit so i purchased the item from another vendor. Overall very nice and powers my kicker speakers well enough. Lots of customizable settings. My only complaint is that when listening to satellite radio or bluetooth, it doesnt display album art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New touch screen Sony dash radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation crew was also helpful would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI CCURRY, Great service! We're also glad that you like your new Digital Media Receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great in my 2006 Prius

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to get Apple Carplay in my 2006 Prius. Has worked flawlessly and is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Awesome unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch screen unit is amazing and easy to install

    I would recommend this to a friend