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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,606 reviews
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great sound improvement and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Improved the stereo sound quality tenfold in my 2009 4runner. Apple CarPlay works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, full-featured CarPlay Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really quite a nice unit. The display is very sharp and clear and having the USB port right on the front is very convenient for using CarPlay. I'm happy that Geek Squad was able to retain my steering wheel controls and backup camera in my 2015 Toyota Corolla. One thing to note, if some of your steering wheel controls don't work like you want you can customize them within the settings of the stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New sony stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my old truck an audio face lift. Great stereo easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User164259,

      Thank you for the 5-star review! We're honored to hear that the Sony XAV-AX1000 was the perfect audio "face-lift" for your truck. It's great to know that you find the stereo easy to operate, and we're thrilled that it has revitalized your driving experience with great sound.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely really high quality, everything worked as expected! Good brand. Fit perfectly in my 2002 tacoma

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickW, Fantastic! We're extremely pleased to hear that you found the quality of your XAVAX1000 to be high and that everything worked as expected. It's great to know that it fit perfectly in your 2002 Tacoma. We appreciate your support and are glad to have met your expectations. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Awesome device for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase. Had almost for a month and so far so good. The microphone sounds great during calls, CarPlay is amazing and music sound is also really good. I got it installed in my 2002 Ford Explorer Sport Trac.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Best Car stereo ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Uconnect with my car which didn’t have carplay and no technology.. I got this in my Dodge Grand Caravan and I have carplay , best music player with equalizer and all my apps are shown on screen. You can even set maps from the touch screen of this player. I am so happy with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony car play 55w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio work very good sound really amazing I recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 5 out of 5 stars

    Solid unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, nothing fancy but it works great. Very snappy response in the UI. I installed a usb wireless car play adapter and it works well. I like the physical volume knob.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Touch screen

    Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would recommend. Fit perfect screen is nice and Apple car play is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy install!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and easy install. At least for me it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Radio for the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio works perfect . The buttons and screen work good aswell. The auto dim light feauter does not really dim tat night or bright up in the day. I also got a trea back up camera and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Very nice unit, priced just right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple CarPlay works perfectly with this unit. I haven’t tried any media or movie playback with the usb but it has good audio. I am very happy with this, and at $249 it’s very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Good car stereo with Apple CarPlay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter's vehicle ('05 Ford Escape) last summer. She loves it. Everything works as it should. Best Buy installed it for free and it fits perfectly. We almost bought one that was a little less expensive without Apple CarPlay but we are so glad we got this one. She uses Apple CarPlay all the time using her phone - for music, navigation, and hands free calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for an open box item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box, but item works really well. It did not contain the mic that comes with a new item but I found a way to integrate my cars existing mic so that everything works. Steering wheel controls also were maintained with a separate steering wheel control adapter. Given the power this puts out, I now want to replace my stock speakers for a better match.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Sony with  car play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this stereo and had geek squad install. It is a wonderful stereo and I reall enjoy being able to use  car play. My factory stereo in my 2013 Corolla was on the way out so needed to replace and I chose this stereo for the added features. No regrets here!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 1 out of 5 stars

    Great radio except in one very important way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR The display is not bright enough for use in daylight hours. The receiver is almost perfect. The capacitive screen is very responsive to touch. Boots up very quickly on ignition. If your iPhone is plugged before ignition, the player boots immediately into CarPlay. But even if you connect the phone after after ignition, the switch to CarPay is immediate. CarPlay is smooth. Switching between apps is a breeze. Integrates very well with steering wheels controls. (except I couldn't get the phone buttons to program). The UI is kinda bland, but since I mostly use CarPlay I wouldn't have minded. BUT! I had my receiver installed in store, and it was overcast day later in the afternoon when I left the store so I didn't notice this immediately, but the screen is very DIM! It wasn't until the next day when I was driving out on a sunny midmorning that I discovered that I could barely see the screen from lack of brightness. It's fine late afternoon to mid morning. But when the sun out bright, you cannot seen the screen (see attached photos!). I shoulda done more research but I assumed the brightness wouldn't be an issue on a car radio designed by Sony. According to the spec sheet on the Sony website, the display on the receiver maxes out at 450 nits. Compare that to my iphone 12 mini, whose display maxes out at 625 in normal mode (1200 in HDR!). I will be taking my radio back to Best Buy to see if there wasn't something incorrectly installed or if I'm using some setting I'm supposed to, but if they can't fix this I will be returning the radio. The good aspects of the radio don't matter if I cannot see it during daylight hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it! Great product looks nice in my g35

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek and responsive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with amps hooked up. Only downside is that it doesn't come with mounting screws. Looks oem in my truck. Doesn't lag and UI is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    My daughter loves it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for her for christmas since her car was an older model that didn’t have any bluetooth or navigation system. She loves the Apple Carplay feature and the system sits fits well in her 2010 Hyundai!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with the SONY dash unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed a number of dash units and this one is the best. Living in Arizona exposes my vehicle to insane temperatures and my previous dash units would over heat. This leads to disconnecting and reconnecting the dash unit at the battery terminal. This unit has never overheated once and can withstand the heat without any issues. To top it off, the UI is snappy and responsive along with excellent build quality. At this price point, I would mark this unit as the minimum you should purchase.

    I would recommend this to a friend
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