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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,616 reviews
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio, easy install, no issues whatsoever so far

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    another nice sony product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. very happy with the results. i would buy again and is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sony was easy to install and works great. My wife enjoys the back up camera feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    decent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty good. the buttons can be small and hard to manage but overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to use and pleasant to play, would really recommend for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new radio. The technicians at best buy were efficient and super friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeS, Fantastic! We're thrilled to hear that your wife loves her new XAV-AX1000 and that the technicians at Best Buy provided efficient and friendly service. Thank you so much for the perfect five-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo with great features. The sound is high quality and the video looks great too. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    F150 replacement radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent radio easy to use and perfect replacement. good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money with the free installation

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apple car play. Hands free phone and now navigation for my 2009 jeep

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nissan Versa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my Nissan Versa radio. Very pleased with the look. I had the ability to schedule install timely. I travel so having services thru Best Buy was a wise option because if something were to go wrong I can go to the Best Buy wherever I am and have it looked it. I don’t think anything will go wrong but you never know.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Son loves this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons car and he loves it. All the bells and whistles for a young driver to enjoy and still be safe on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My truck stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo is awesome and simple to use. Installation went off easily without any hitches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great for Apple CarPlay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable head-unit with Apple CarPlay system.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She absolutely loves it! Everything that she wanted!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth is phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would have a little more options like an animated background or even a set picture you could set as a background. But overall it is really nice. The deck's Bluetooth compatibility is far greater than previous Sony models that disconnect at random intervals or take long periods to link to your phone when you want to play Youtube music. It seems to always be hooked up and ready to go when you sit down and I love that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on April 3 but the installation didn't happen until May 10 and as of this review, I have used it less than a month after installation and I already have had 2 issues. The first issue where the CarPlay icon would not show up. I even reset my iPhone and swapped out the cable but the only solution was to press and hold the "home" button on the Sony Apple CarPlay device for 10 seconds for it to restart the system and that fixed it. The second issue happened where nothing was responding on the screen. I pressed the tuner button and the home button but again nothing worked until I held the home button on the Sonly Apple CarPlay for 10 seconds to restart the system again. Less than a month and already dealing with these 2 issues. I checked the firmware and it has the latest firmware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth apple play radio/ Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Unable to make the screen brighter which is the only drawback

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect radio with all the bells and whistles makes my driving much more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom’s older Toyota Camry that is in excellent condition. Made sense to make the investment and avoid a car payment. She absolutely loves it. We replaced the external camera version and this is 1000% better. The Geek Squad did an amazing job installing and explaining all the features to her. The experience was wonderful. Thank you!!

    I would recommend this to a friend