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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,638 reviews
  • Rated 4 out of 5 stars

    Great but has glitches.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the stereo in my 2010 silverado. Fits flush and is a good upgrade Cons- no off switch. You cant turn it off unless you turn off the car. Ive never seen such a thing which leads to problem 2. Since i dint have a backup cam sometimes it goes to video mode when i backup, eventhough it is bypassed as it should be, and it will not go back to regular mode. Fortunately i have found if you plug in your phone and go to carplay it will exit video mode. Other than that it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Son loves this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons car and he loves it. All the bells and whistles for a young driver to enjoy and still be safe on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo. Good installation too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo is awesome. Installation was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought it. Easy to use. Works with my iPhone. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sony was easy to install and works great. My wife enjoys the back up camera feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very affordable product and has met all of our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo with great features. The sound is high quality and the video looks great too. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is wonderful, sleek style, didn’t take long to get installed and easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Good for carplay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head unit, apple carplay only, not sure why they dropped android support in this gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    W RIZZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it really good quality and Bluetooth mic clarity W RIZZ

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    another nice sony product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. very happy with the results. i would buy again and is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good stereo system at reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see, operate, and has all of the functionality we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 1 out of 5 stars

    Huge disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend this receiver. I put a Pioneer in my other car and had a few issues with how it reads files from the USB and the tiny volume buttons so I thought I would try Sony this time. The volume knob is great, exactly what I was looking for and the touch screen is SLIGHTLY better, but everything else is worse. It doesn't seem to support more than one phone. So every time drivers switch we have to set up the bluetooth connection again unless we want to plug in and use carplay. The wireless carplay dongle I got for my other car is not supported on the Sony. It also won't support a USB hub so that I can plug in a USB stick along with a USB cable. When I first put my music USB in it worked fine. But now I get an error saying there are no playable files. If you just want plug-in carplay functionality you'd probably be alright with this. But there are better options in the same price range.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel,
      Thank you for your feedback on the XAV-AX1000. We are sorry to hear about your experience and appreciate your detailed review.

      We understand your frustration with the Bluetooth connectivity and the lack of support for multiple phones. The XAV-AX1000 is designed to provide seamless connectivity, and we apologize for any inconvenience caused. The easy way to switch the phone connected is to turn off the Bluetooth connection on the connected phone and select to connect from the other phone. No need to pair again or setup again.

      Regarding the wireless CarPlay dongle and USB hub support, the XAV-AX1000 has specific compatibility requirements, and we regret that it did not meet your needs in this aspect. For the issue with the USB music files, it might be helpful to reformat the USB drive and ensure the files are in a supported format.
      Supported formats for USB playback (Pg.20) - https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf

      Your feedback is valuable, and we will use it to improve our products and services. If you need further assistance, please feel free to message us at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue/Concern:
      Model Number:

      Thank you for choosing Sony.

      Best regards,

      Romeo Sony_US

  • Rated 4 out of 5 stars

    Radio great, installation not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio looks great. The free installation, however, I am still waiting for. After an appointment fell through ( tech was very nice but ran out of time), I had to settle for one at a Best Buy 50 miles away, and a month and a half later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year and it still works great! Connecting to car play is sometimes slow but all it needs is a plug out and plug back in to get it going. I rate it a 9/10!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zsotu, We're glad that you are enjoying your car stereo. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My truck stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo is awesome and simple to use. Installation went off easily without any hitches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    F150 replacement radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent radio easy to use and perfect replacement. good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio exceded my expectations. Easy to install. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to use and pleasant to play, would really recommend for others

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apple car play. Hands free phone and now navigation for my 2009 jeep

    I would recommend this to a friend