Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,616 reviews
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    High quality product and like OE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convinient Carplay and great price. A true upgrade to your dates stereo systems

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing purchasing this and being able to finally use CarPlay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD PURCHASE

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. We are glad we bought this item and use it everyday!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not right the first time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a radio I didn’t really want and bought all things needed for it, I arrive at appointment, which is 2 weeks later, to be told that they do not have everything and I will have to wait more and order another art. So I asked to switch out the Sony for this radio as this has reverse camera input. Idk what they did when installing it, but a piece of my radio area, is now broken. And the beeps are soooo loud. Not too happy about overall situation but I am happy I got a radio that I can use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought l was getting a good radio, l wish l had just kept the factory radio installed. I dont like having a microphone installed in the corner of the cab and l had to more material to have the back up camera connected. I just should have waited.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user379860,

      Thank you for sharing your honest feedback. We’re sorry to hear the XAVAX1000 digital media receiver didn’t meet your expectations. We understand how frustrating it can be to face unexpected setup challenges, and we truly appreciate your input.

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Username:
      Telephone Number:
      Additional Information regarding your experience with the XAVAX1000.

      Thank you for your patience, and we look forward to resolving this issue promptly!

      Sincerely,
      Maria Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so so good! Got about a couple weeks ago and it’s working good

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Good Upgrade

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Scion TC 2007. This was a great upgrade to use CarPlay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This little Stony has style

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it in my step daughter's car Added some speakers Good quality

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Good starting radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice radio with many features however the USB port in the front of the radio is very distracting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2000 Silverado

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean looking and amazing. User friendly and quick to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Liked it enough to buy it again!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it so much we bought a second one for my sons car

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple Radio

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice stereo. Basic & simple. Sound is really good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I really tried to like this radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed in my ‘99 wrangler. Unfortunately had problems from day 1...the mic didn’t work for my hands free and every time I press a side button the screen would turn off. Day 2...mic still didn’t work, tried updating the radio and my phone, no change...then I would have Apple car play on and it would somehow open up Sirius or flip to the AUX without any button or screen being touched. Also noticed in any kind of sunlight display is not visible. Day 3...started the Jeep...my background color was different, clock was in military time and all presets erased. After that had to throw in the towel. Awaiting an exchange for a JVC...the only think that saved this experience was that I had it installed at Best Buy so they were wonderful at handling the exchange and install!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Price & Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace this with factory installed Radio on my 2010 Corolla. And I’m very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New car stero

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stereo, good value for the price, easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never ever get this here horrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but a complete piece of trash . I had nothing but problems getting this installed . Store not honoring pre set appointments. Telling me drop car off , then they aren’t there , then not doing it correctly ,corporate not Caring fixing it adequately. Then the screen failed after a couple months , they had my radio almost a month and still claim they are fixing it . Corporate does not . Best Buy service is crap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio fits and sounds great would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, exactly what I was looking for. Improved clarity for more channels and allows me to have hand's free calling in my old truck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, VickieL! We're thrilled to know that you love our XAV-AX1000. Also, we're happy that it suits your needs. Thanks for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Awesome Deck!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stereo! All digital with Apple CarPlay makes it a breeze to navigate and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this, great price for such a high quality product.

    I would recommend this to a friend