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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,616 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very responsive, clear display, great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Carplay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a game changer for getting around. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect interface with iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exactly like your phone when you are in need of hands free use while driving. Siri will take care of everything and ask you to confirm the spoken text for correctness then ask again before it sends. "Maps" are always up to date. Listen to your own music or use the built in radio, which I do while driving for "breaking news".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Car Stereo!!....and installation was a breeze!!!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head unit. The Apple CarPlay feature is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works and looks great. Best Buy installed it and only took 20 minutes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinF, thanks for commenting! We're thrilled to know that you're satisfied with the superb performance of your XAVAX1000 and exceptional service of Best Buy. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend liked sounds good remote control and hands free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good radio but price is steep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start off by saying the radio is good but the price isn’t worth it it does what it’s suppose to do but again the price just isn’t what it should be gone are the times of getting radios microwaves toasters etc for good prices everything is over $100 nowadays

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great love the touch screen display easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Great CarPlay receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice CarPlay receiver for the Toyota Sienna 2012 LE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for Nissan stock radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB put this in my 2013 Nissan Altima Coupe and it's so much better than the stock radio. Now, I have Apple Car Play. Best this is that BB installed it for free and did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to love it for his first car…big upgrade over stock radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, thanks for commenting! We're happy to know that your son loves his XAV-AX1000. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much the Apple car play is super cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Clear and concise touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 1 out of 5 stars

    Would freeze when using Apple Car Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to get a new radio that had Apple Car Play. The Sony was exactly what I was looking for. Unfortunately this radio did not perform as expected. The Car Play application would freeze and I would need to disconnect the iphone from the radio and reconnect. Sometimes this did not even work. Best Buy customer service was terrific and quickly replaced the radio with another one. I experienced the exact same problems. Best Buy then put in a Kenwood brand radio and has been working perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the job the instalation team did was even better. They made the stereo look like it was originally part of the vehicle. They went the extra mile with ensuring that the product fit perfectly in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 3 out of 5 stars

    Love the Apple Play, but glitches frequently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the radio for a few months. Pros: Apple Car Play Cons: It frequently just has no audio or sometimes just has no bass, all treble. Either a junk radio or improperly installed. Not happy to have to deal with bringing it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was excellent and knowledgable when he installed the receiver into my car. He also finished an originally 2 hour job in just over an hour. Very friendly and welcoming. I’ll definitely be back if I choose to install more electronics in my car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I like that it has an actual volume knob compared to their other units. Have this head unit in both of my cars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stereo for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo works and sounds great and works great with my iPhone. The only reason I didn't give it 5-Stars is there is no 'off' button. You can turn the sound off but the unit is always on when the car is on. This isn't a problem, and may be the way in-dash screen receivers work.

    I would recommend this to a friend