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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,638 reviews
  • Rated 4 out of 5 stars

    Good Value works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and works well in my daughters older car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasM,

      Great! We're glad that the car stereo works well with your daughter's car. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for the price. No issues with the Best Buy install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timo, Fabulous! We're truly delighted to hear about your satisfaction with the superb performance of your XAVAX1000 and exceptional installation service of Best Buy. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Clear and concise touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo is really good. The screen is very bright and responsive. I do recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeV, Awesome! We're pleased to hear that you're enjoying your car stereo. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Overall, pretty good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it except ...... It's at maximum brightness and I wish it could be made a little brighter. The installation by Geek Squad was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 1 out of 5 stars

    Would freeze when using Apple Car Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to get a new radio that had Apple Car Play. The Sony was exactly what I was looking for. Unfortunately this radio did not perform as expected. The Car Play application would freeze and I would need to disconnect the iphone from the radio and reconnect. Sometimes this did not even work. Best Buy customer service was terrific and quickly replaced the radio with another one. I experienced the exact same problems. Best Buy then put in a Kenwood brand radio and has been working perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, good compatibility with iPhone use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie, That's wonderful to hear! We're thrilled that you're enjoying your XAVAX1000 and finding it perfectly compatible with your iPhone. Wishing you safe and enjoyable drives ahead. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it is an excellent stereo. Locks up between screens occasionally but resets quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for Nissan stock radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB put this in my 2013 Nissan Altima Coupe and it's so much better than the stock radio. Now, I have Apple Car Play. Best this is that BB installed it for free and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 3 out of 5 stars

    Love the Apple Play, but glitches frequently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the radio for a few months. Pros: Apple Car Play Cons: It frequently just has no audio or sometimes just has no bass, all treble. Either a junk radio or improperly installed. Not happy to have to deal with bringing it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was excellent and knowledgable when he installed the receiver into my car. He also finished an originally 2 hour job in just over an hour. Very friendly and welcoming. I’ll definitely be back if I choose to install more electronics in my car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the job the instalation team did was even better. They made the stereo look like it was originally part of the vehicle. They went the extra mile with ensuring that the product fit perfectly in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase and instillation. Have not found any reason to rate the transaction lower than excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the salesman had mentioned that some features only work with iPhone. I have Android

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aimeer,

      Thanks for your feedback. We're sorry to hear that the features of the XAV-AX1000 didn't align with your expectations for your Android phone. We understand how important it is for a head unit to integrate seamlessly with your mobile device.

      The XAV-AX1000 was primarily designed with Apple CarPlay connectivity in mind, but it does support Android phones through Bluetooth audio streaming and hands-free calling. This allows you to listen to music, podcasts, and take calls from your Android device through the stereo. While it may not offer the same app-based control and display as Apple CarPlay, we hope you can still get great use out of its core Bluetooth features.

      Thanks for choosing Sony, have a good day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Great stereo for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo works and sounds great and works great with my iPhone. The only reason I didn't give it 5-Stars is there is no 'off' button. You can turn the sound off but the unit is always on when the car is on. This isn't a problem, and may be the way in-dash screen receivers work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for his Dodge Charger and it's been a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnB, Great! We're thrilled to hear that your son is enjoying his new car stereo. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it in a 2003 forester and it works amazing!! However since older cars didn’t plan for screens in their center console there’s a lot of glare when it’s sunny. Worth jerryrigging a plastic piece over to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install with Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stereo, fixed it in an hour at BB’s Geek Squad at Texarkana. Service is quick and efficent. Folks here are friendly and attentive to your questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. Works perfectly and I like the features it has. The only thing I don’t quite like about it is that when it’s bright outside and the sun is shining on it, it’s hard to see the screen. Other than that it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo for old truck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need all the bells and whistles but this had everything we needed. Wanted a front auxiliary and USB ports and this had it and works well. Very happy with the purchase and installation

    I would recommend this to a friend